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Questions and Answers
What is the primary role of managers in an organization?
What is the primary role of managers in an organization?
According to Mary Parker Follett, what is the art of management?
According to Mary Parker Follett, what is the art of management?
What is a common characteristic of all organizations?
What is a common characteristic of all organizations?
Who are operatives in an organization?
Who are operatives in an organization?
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What is an organization, according to the exhibit?
What is an organization, according to the exhibit?
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What do managers do, according to Peter Drucker?
What do managers do, according to Peter Drucker?
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What is the emphasis of the WHO definition of management?
What is the emphasis of the WHO definition of management?
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According to McMahon et al (1992), what is the role of good management in an organisation?
According to McMahon et al (1992), what is the role of good management in an organisation?
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What is the primary focus of the health management module?
What is the primary focus of the health management module?
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What is one of the learning objectives of this session?
What is one of the learning objectives of this session?
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What is management, according to one of the definitions?
What is management, according to one of the definitions?
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Why is the WHO definition of management used as a theme throughout this module?
Why is the WHO definition of management used as a theme throughout this module?
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What do managers need to remember, according to the content?
What do managers need to remember, according to the content?
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What is one of the key concepts of management, according to the content?
What is one of the key concepts of management, according to the content?
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Who is responsible for directing the day-to-day activities of operative employees?
Who is responsible for directing the day-to-day activities of operative employees?
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What is the primary responsibility of Top Managers?
What is the primary responsibility of Top Managers?
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What is management?
What is management?
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Who is an example of a Middle Manager?
Who is an example of a Middle Manager?
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What is the role of First-line Managers in an organization?
What is the role of First-line Managers in an organization?
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What is the outcome of effective management?
What is the outcome of effective management?
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What does efficiency refer to in the context of management?
What does efficiency refer to in the context of management?
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Which management function involves defining goals and establishing strategy?
Which management function involves defining goals and establishing strategy?
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What type of skill involves the cognitive ability to see the organization as a whole system?
What type of skill involves the cognitive ability to see the organization as a whole system?
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During which times are management skills tested most?
During which times are management skills tested most?
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What is a common failure of managers, according to the text?
What is a common failure of managers, according to the text?
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What are functional departments like advertising and sales examples of?
What are functional departments like advertising and sales examples of?
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What is the primary focus of controlling as a management function?
What is the primary focus of controlling as a management function?
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What is the main difference between first-line managers and top managers?
What is the main difference between first-line managers and top managers?
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What is the primary function of eg. manufacturing and marketing?
What is the primary function of eg. manufacturing and marketing?
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What are the different disciplines that management relates to?
What are the different disciplines that management relates to?
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What is the characteristic of today's best managers?
What is the characteristic of today's best managers?
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What is required to be a successful manager?
What is required to be a successful manager?
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What type of organization do today's best managers create?
What type of organization do today's best managers create?
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What is the role of Mintzberg's Manager Roles in the context of management?
What is the role of Mintzberg's Manager Roles in the context of management?
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Study Notes
What is Management?
- Management is not easy to define, but it involves getting things done, saying what needs to be done, and getting it done.
- It involves planning, organizing, directing, and controlling: the art of getting things done by and through people (WHO, 1993).
- Good management is essential for the smooth functioning of an organization, just like health is to the body.
Who Are Managers?
- Managers are the executive function of the organization, building and coordinating the entire system.
- They create systems and conditions that enable others to perform tasks and ensure the department or organization will survive and thrive.
- Managers recognize the key role of people and give direction to their organization, provide leadership, and decide how to use organizational resources to accomplish goals.
Where Do Managers Work?
- Managers work in organizations, which are systematic arrangements of people brought together to accomplish a specific purpose.
- Common characteristics of organizations include distinct purpose and goals, people, and systematic structure.
Organization Levels
- Operatives are people who work directly on a job or task and have no responsibility for overseeing the work of others.
- Managers are individuals in an organization who direct the activities of others.
- There are three levels of management: first-line, middle, and top managers.
Management Processes/Functions
- The management process involves planning, organizing, leading, and controlling (P-O-L-C).
- Planning includes defining goals, establishing strategy, and developing plans to coordinate activities.
- Organizing involves determining what tasks to be done, who is to do them, and how the tasks are to be grouped.
- Leading includes motivating employees, directing the activities of others, and resolving conflicts.
- Controlling involves monitoring performance, comparing it with goals, and correcting any significant deviations.
Management Skills
- Managers need conceptual, interpersonal, and technical skills to be successful.
- Conceptual skills involve seeing the organization as a whole system.
- Human skills involve working with and through other people.
- Technical skills involve understanding and proficiency in specific tasks.
Relationship of Skills to Management
- Management skills are tested most during turbulent times.
- Common failures of managers include poor communication, failure to listen, poor interpersonal skills, treating employees as instruments, and failure to clarify direction and performance expectations.
Management Types
- There are vertical differences in management, including top, middle, and first-line managers.
- There are also horizontal differences, including functional departments like advertising, manufacturing, and sales.
How Does Management Relate to Other Disciplines?
- Management relates to sociology, political science, psychology, economics, philosophy, and anthropology.
The Transition to a New Workplace
- Today's best managers focus on coaching and providing guidance, creating organizations that are fast, flexible, innovative, and relationship-oriented.
- A successful manager requires a blend of formal learning (science) and practice (art).
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Description
Learn about the basics of management, its importance, and the roles of managers in an organization.