Introduction to Management and Managers
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Questions and Answers

Why are efficiency and effectiveness important to management?

  • To maintain a healthy work-life balance for employees
  • To improve organizational performance and achieve goals (correct)
  • To reduce the cost of production
  • To increase employee satisfaction

What is the primary difference between managers and non-managerial employees?

  • Managers are more experienced and educated than non-managerial employees
  • Managers focus on task execution, while non-managerial employees focus on planning
  • Managers have higher salaries compared to non-managerial employees
  • Managers are responsible for decision-making, while non-managerial employees follow instructions (correct)

What are Mintzberg's Managerial Roles?

  • Interpersonal, informational, and decisional (correct)
  • Listening, speaking, reading, and writing
  • Technical, human, and conceptual
  • Planning, organizing, leading, and controlling

Why are customer service and innovation important to the manager’s job?

<p>To satisfy customer needs and stay ahead of competitors (B)</p> Signup and view all the answers

How do Katz's three essential managerial skills differ depending on managerial level?

<p>They transition from technical to human to conceptual as managerial level increases (D)</p> Signup and view all the answers

Why are efficiency and effectiveness important to management?

<p>To minimize costs and maximize output (C)</p> Signup and view all the answers

What is the primary responsibility of middle managers?

<p>Arranging and structuring work (C)</p> Signup and view all the answers

Why is an understanding of management important?

<p>To work with and through people to accomplish goals (C)</p> Signup and view all the answers

What is the role of top managers in an organization?

<p>Making organization-wide decisions and establishing plans and goals (C)</p> Signup and view all the answers

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