9 Questions
Why are efficiency and effectiveness important to management?
To improve organizational performance and achieve goals
What is the primary difference between managers and non-managerial employees?
Managers are responsible for decision-making, while non-managerial employees follow instructions
What are Mintzberg's Managerial Roles?
Interpersonal, informational, and decisional
Why are customer service and innovation important to the manager’s job?
To satisfy customer needs and stay ahead of competitors
How do Katz's three essential managerial skills differ depending on managerial level?
They transition from technical to human to conceptual as managerial level increases
Why are efficiency and effectiveness important to management?
To minimize costs and maximize output
What is the primary responsibility of middle managers?
Arranging and structuring work
Why is an understanding of management important?
To work with and through people to accomplish goals
What is the role of top managers in an organization?
Making organization-wide decisions and establishing plans and goals
This quiz covers the fundamental concepts of management, including the roles and classification of managers, the definition of management, and the functions associated with managerial positions. It also explores the essential skills for managers at different levels and the importance of efficiency and effectiveness in management.
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