Introduction to Human Resources Management (HRM)

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Questions and Answers

How does HRM seek to gain a competitive advantage for an organization?

  • By focusing solely on structural techniques and ignoring cultural aspects.
  • Through the strategic deployment of a highly committed and skilled workforce. (correct)
  • By limiting employee benefits to reduce operational expenses.
  • By minimizing employee training and development costs.

Which of the following BEST describes the role of employee relations within HRM?

  • Handling the logistical aspects of recruitment and onboarding.
  • Overseeing matters related to overarching employment or collective workforce policy. (correct)
  • Focusing solely on individual employee performance and development.
  • Managing compensation and benefits packages for employees.

What is a key consideration when using AI in recruitment and selection processes?

  • AI is solely focused on assessing hard skills, ignoring soft skills.
  • AI eliminates the need for human resource planning.
  • AI can repeat and amplify certain biases, making the process worse. (correct)
  • AI guarantees a reduction in biases during the selection process.

Why is HRM analytics important in performance management?

<p>It provides a data-driven approach to managing people and making better decisions. (C)</p> Signup and view all the answers

What is the primary purpose of using rewards in HRM?

<p>To motivate employees and/or engender their active commitment or engagement. (B)</p> Signup and view all the answers

What does 'training' in the context of HRM typically involve?

<p>Planned and systematic modification of behavior through learning events. (C)</p> Signup and view all the answers

What is the 'employability paradox' faced by organizations?

<p>Whether to invest in employee training knowing employees may leave, but risking decreased performance if they don't. (A)</p> Signup and view all the answers

Which of the following is NOT a key consideration in comparative HRM?

<p>The assumption that HRM practices are universally applicable regardless of culture. (B)</p> Signup and view all the answers

What does the 'Best Fit' perspective in HRM emphasize?

<p>Aligning HRM practices with both the internal and external context of the business. (D)</p> Signup and view all the answers

Which of the following is a characteristic of High-Performance Work Systems (HPWS)?

<p>Clear job design and local-level participation procedures. (D)</p> Signup and view all the answers

What does the 'Black Box' of HRM refer to?

<p>Lack of transparency in how decisions about employees are made. (A)</p> Signup and view all the answers

Which factor primarily influences IHRM policies and practices at the national level?

<p>Culture, institutions, and the national business system. (A)</p> Signup and view all the answers

What is the main purpose of the Cranfield Network (CRANET) in comparative HRM?

<p>To provide benchmarks for comparing HRM policies internationally. (D)</p> Signup and view all the answers

Which of the following statements is true regarding the universal 'best practice' approach to HRM?

<p>It should always be considered critically as it may not be appropriate for all environments. (B)</p> Signup and view all the answers

What has been the impact of globalisation on national differences in HRM?

<p>It is reducing national differences, but they remain critical. (A)</p> Signup and view all the answers

What is a key characteristic of individuals working in international companies?

<p>Competence in interpersonal skills and cultural empathy. (D)</p> Signup and view all the answers

What role do unions play in employee relations?

<p>They ensure employees' interests are heard and represented. (D)</p> Signup and view all the answers

Which of the following defines 'collective bargaining coverage'?

<p>The extent to which employees are included in agreements negotiated between employers and labor unions. (B)</p> Signup and view all the answers

What is the purpose of 'work councils' in a workplace?

<p>To facilitate communication and collaboration between workers and management. (C)</p> Signup and view all the answers

What recent trend changes the role/view of T&D?

<p>T&amp;D is trending toward being more inclusive and evidence-based. (C)</p> Signup and view all the answers

How does training impact the organisation?

<p>Beneficial when it is linked to organisational needs and when it motivates employees. (C)</p> Signup and view all the answers

Give the correct flow of T&D?

<p>Inflow, internal flow, outflow (D)</p> Signup and view all the answers

What can training help?

<p>Organisational and structural performance, outside and inside circumstances. (A)</p> Signup and view all the answers

In human investment, what does T&D focus on?

<p>Focus on improving all levels of KSAOs. (D)</p> Signup and view all the answers

Why is self-determination one of the theories of T&D?

<p>Due to improving wellbeing, involvement and in/extrinsic motivation. (E)</p> Signup and view all the answers

What do high levels of employability lead to?

<p>Positive mobility patterns and transitions. (D)</p> Signup and view all the answers

If a company focuses on relationships, the organization sees.

<p>Expects or provides commitment. (C)</p> Signup and view all the answers

What factors can have an impact and are part of measurement?

<p>How you measure life and achievement professionally. (A)</p> Signup and view all the answers

Flashcards

What is HRM?

Policies, practices and systems influencing employee attitudes, behaviour, performance, etc.

HRM Practices

Programs, processes, and techniques used to manage people in an organization.

5 Core HRM practices

Employee relations, recruitment & selection, performance management, rewards, training & development

HRM in Context

Managing HRM across different cultures, including cross-cultural, international, and comparative aspects

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Best Fit vs. Best Practice

Aligning HR strategy with the business environment vs. using standardized HR practices.

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Universalistic Perspective

Claims some HRM activities are always superior and generate best organizational outputs

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Training

The planned and systematic modification of behaviour through learning events and programs

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Development

The growth or realization of a person's ability and potential through learning experiences.

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Employability Paradox

A situation where businesses hesitate to invest in employee training due to turnover risks

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Psychological Contract

Unwritten expectations and obligations between employers and employees

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Talent management

Talent management is the systematic attraction, identification, development, engagement

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Individual Flexibility

The degree of autonomy employees have regarding starting/ending times, breaks, days off, etc.

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Job Strain

When an employee feels stress from the demands

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High Performance Work Systems

Aims to get the best possible performance from employees

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Reversed Causality

It means getting high performance and it creates that the other way is not so good

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Multi-employer or Collective bargaining

Communication or decision process where people in an organization have to work together

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Collective bargaining coverage

Measures the extent to which employees are included in labour and agreements are done with their consent

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National-level Factors

National-level factor, culture, institutions and the national business system

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Work-life Balance

This is where work and the rest are well fit.

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what are the reasons for the disdvantadges of a bad implemantation of HR

Inaccurate/ misleading

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Win-win Approach

Focusing on what is to positively effect instead

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collective effiacy

How certain people are in the work they are doing

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Person-Organisation Fit

The compatibility between people and organisation

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Implemented HR practices

A process in which different HR practices come to be in place

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Equality

To have the same opporunity

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merit or meritocracy

A concept the suggests the best efforts

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A Feeforwarding interview

When the people you work with suggest in what ways for you to make the best outcome

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. In addition, the people are more open which can produce the

a good mood appears in peolpes work, that is because it affects how they see or approach with the people and work

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When is the PM not important

a goal it not in reach

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Positieve psychologie

a the study based of what makes the humans lives so good like relationships around you

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Win win approach

when there are the best things and the bad parts and the part that has to be done is the most.

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why it a is that most of they time all cannot work ?

all that is good and not so good and has to be done

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the good thing

Focus is always on the best to continue forward

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what is efficary

you have confidence for what are ready want

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building Capacity

This can be seen when someone can have in

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Energy dimenstions

if the emotions are good and a reason exist to do the emotions can be

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enrgey Management

What is done where there's to much action and not good

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Study Notes

Week 1: Introduction + HRM & Context

  • HRM pertains to policies, practices, and systems influencing employee attitudes, behavior, and performance.
  • HRM strategically aims to achieve a competitive edge by deploying a skilled and committed workforce, utilizing cultural, structural, and personnel methods.
  • HRM practices encompass programs, processes, and techniques operationalized within an organization, reflecting concrete ways people are managed.
  • Employee relations involve managing overarching employment and workforce policies like bargaining and collective employee voice.
  • Employee commitment and retention rely on employee relations and collective communication, aligning with exchange theory.
  • Determining present and future staffing needs through job analysis and human resource planning guides recruitment.
  • Selection identifies the most suitable candidate from applicants post-recruitment.
  • Personnel shortages and competition ("war for talent") currently impact recruitment.
  • The use of AI in recruitment may perpetuate biases, outweighing potential benefits.
  • Gamification assesses soft skills, such as communication and leadership, by involving candidates in game-like assessments.
  • Performance Management facilitates conversation between managers and employees regarding priorities and achievements.
  • HRM analytics provide a data-driven approach to managing people and improving performance.
  • Rewards motivate employees and foster engagement, representing the largest operating cost for most businesses.
  • Bonuses and performance-related pay are current reward trends, with potential motivational and efficiency implications.
  • Training systematically modifies behavior through learning, programs, and instruction to enhance job effectiveness.
  • Development facilitates the growth and realization of a person's potential through learning and educational experiences.
  • Talent and employability management and learning organizations are current challenges.
  • Investing in employees involves risk as trained employees may leave, yet not training them poses a risk if they stay, known as the employability paradox.
  • Psychological contract theory highlights expectations beyond formal contracts, including loyalty and security exchanges.

HRM in Context & Relevance

  • Studying HRM matters due to each country's cultural uniqueness and individual differences.
  • Cross-cultural, international, and comparative HRM are three main approaches.
  • Globalization, marked by growing extensity, intensity, and velocity of global interactions, necessitates international management skills.
  • International and outward-looking management, along with comparing different nations and cultures, is a requirement.
  • Strategic and governmental processes are integral to international HRM.

Best Fit vs Best Practice Debate

  • The Best Fit perspective emphasizes aligning HR strategy with the business environment.
  • HRM practices' effectiveness relying on their fit with internal and external contexts.
  • The Best Practice perspective asserts specific HR practices enhance organizational performance and employee attitudes.
  • Superior organizational performance stems from a set of HRM practices.
  • With increasing globalization, trends point towards the adoption of best practices.

Perspectives on HRM

  • The Universalistic perspective posits that certain HRM activities are superior, leading to optimal organizational output.
  • It seeks the best practice through hypotheses, often excluding compliance and government relationships.
  • High-Performance Work Systems (HPWS) organize work to maximize employee performance through motivated, engaged, and empowered employees.
  • HPWS characteristics: comprehensive recruitment and training systems, information sharing, clear job design, local participation procedures, attitude monitoring, performance appraisals, and proper grievance procedures.
  • The promotion and compensation schemes reward high-performing members of the workforce.
  • The Contingent perspective suggests management styles should align with the context or environment.
  • It adds variables, such as strategy and learning capability, into management style.
  • The Configurational perspective implies coherent HR practice bundles reinforce one another.
  • Combining different elements into harmonious patterns represents different orientations.
  • The Contextual perspective focuses on the relationship between individuals and their worlds, examining sociocultural and environmental influences.
  • This aids in framework for HRM decision-making.

Black Box

  • The "Black Box" concept refers to employee decision-making processes lacking transparency.
  • HR openness about decision-making fosters employee understanding and fairness.

Factors affecting IHRM policies & practices

  • National-level factors, including culture and institutions, influence HRM policies.
  • Home/parent country factors encompass domestic cultural, legal, political, and economic aspects.
  • Organizational age, size structure, ownership, and internationalization stage are contingent factors.
  • Corporate and HRM strategies create organizational factors.
  • Management attitudes, corporate culture, and HR policies are firm-specific factors.

Comparative HRM: CRANET

  • The Cranfield Network on International Human Resource Management (Cranet) provides regular international surveys of HRM policies across the world.
  • It benchmarks Europe against global developments, enabling comparative analysis of HRM trends.
  • Cranet's investigations cover HRM similarities and differences across 42 countries, re-evaluating every three years.
  • Findings in directional convergence indicate increases in HR strategic potential and HR professionalization.
  • Final convergence shows no convergence in HR configuration and HRM practices.

Internationally Operated Organizations

  • MNCs vary by type; they need an HR department.
  • Large companies generate high percentage of the world's output, making them crucial.
  • BRIC economies now dominate the world with high FDI.
  • There is a growing need for IHRM which is important for an organisation to succeed due to differing institutional constraints and multicultural assumptions about the way people should managed.
  • Rapidly changing political, economic and social upheavals make globalisation hard for companies.

Individuals in MNCs

  • Individuals that work in international companies/contexts need to be competent in:
  • Interpersonal skills (e.g cultural empathy)
  • Influencing and negotiating skills
  • Analytical and conceptual abilities
  • Strategic thinking
  • International business/finance/labour legislation
  • Cultural differences
  • Local labour markets
  • International compensation and benefits

Employee relations

  • It focuses on bargaining, governance of employment relationships and collective employee voice.
  • Social regulation of work and employment relationships impact management and performance
  • Unions aim to ensure employees' interests are heard and act as a key role in employee relations.
  • They are central to the governance of employment relationships outside management hierarchy.
  • Unions are different in different countries
  • Multi-employer bargaining is the negotiation process where representatives of multiple employers bargain with representatives of labor unions.
  • Workforce aging and personnel shortages necessitate training & development, recruitment & selection practices.
  • Talent management systematically attracts, identifies, develops, engages, retains, and deploys valuable individuals.
  • HRM practices, including recruitment & selection, reward and performance management, address it.
  • Flexibility and Work-life balance accommodate fluctuations in throughput or demand.
  • Flexibility consists of company-based adjustments (work hours and overtime) based flexibility measures (autonomy in work schedules).
  • The current legal requirements on laws are constrained or influenced per country by:
  • Culture, financial requirements and corporate requirements, legislation, training and multi-employer aggreements.
  • These legal measures include annual leave, working time and parental leave.
  • There are also laws that are associated with workers taking time of for dependant care, or to take matenerty/ adoption leave.
  • Law changes on workers rights can vary per country
  • HRM practices focus on work engagement and commitment, influence behavior such as organizational citizenship, and performance outcomes such as productivity.

Wright & Boswell

  • Organizational practices by Wright and Boswell look at the individual at industrial and high performance factors
  • The importance of their models is to apply HR practices to the Micro Research, while recognising the distinction between organisations policies and practices.

Reversed Causality Model (Paauwe)

  • The Reversed causality depends on the level which one can invest in HR practices.
  • If you do will as a company you and invest more, which means you will do even better etc etc etc..

Wright & Nishii

  • The model used to be fine, but now we see that this is not always enough.
  • People from organisation are more involved in what you do. You see that this model is more circular compared to the first m odel because you keep l

Worklife Balance

  • WLB starts with the employee, while employer seeks to adapt to the emplyees new work-life integration.
  • Businesses have potential beniefits to employer that inroduce worklife balance.
  • This increased, flexibility and customer service.
  • It is increased for retention a and a diverse workforce with the HR practices.

T&D Global

  • T&D has various aspects to look at regarding organisation. Levels if education etc, and is dependent with culture.
  • Business and National characteristics look at global perspectives for T&D. The systems is all economics related.

Week 3 - HRM practice 2&3: Recruitment and selection + Performance Management

  • Excellent recruitment is vital to effective HRM. The efficiency of various humans source depend greatly on what is sourced well.
  • They flow linked activities with inside the organisation from job reviews, screening collection place through to training.

Recruitment Strategies

  • Those are impacted buy Remote work possiblity, social justice etc
  • A increase the pool it many costs, to succeed in selection procedure and to allow the potential of subsequent retention

Goals with Selection

  • obtain all necessary statistics for a person, to a decision for destiny behaviour and ensures all requirements of staff are met

HR Oganisation

  • the more you follow and understand organisations, HR requirements analysis this process of training
  • it shows good success though teamwrok though the method they chose

Week 9 - HRM Practices - Q & A

  • HRM is often used in the development stage as it promotes development in different aspects of HR

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