Introduction to HCI

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Questions and Answers

Which user group would most likely require the most basic instructions and constructive feedback?

  • Advanced Users
  • Experts
  • Novices (correct)
  • Intermittent Users

What is a key benefit of using forms over command lines in user interface design?

  • It minimizes memory load. (correct)
  • It offers less compatibility with data entry.
  • It requires more typing.
  • It allows for complex commands.

Which interaction style is most efficient for expert users but requires training?

  • Direct Manipulation
  • Menu Selection
  • Command Language (correct)
  • Natural Language

Which of the following is NOT one of the 8 Golden Rules of Interface Design?

<p>Encourage user actions to be error-prone. (A)</p> Signup and view all the answers

In the context of task analysis, which method is NOT typically used?

<p>Using automated scripts (C)</p> Signup and view all the answers

What principle emphasizes providing informative feedback to users?

<p>Applying the 8 Golden Rules (D)</p> Signup and view all the answers

What is the advantage of incorporating shortcuts in user interfaces for expert users?

<p>Reduces distractions (A)</p> Signup and view all the answers

What type of theory provides structured explanations for decision-making in user interface design?

<p>Descriptive (A)</p> Signup and view all the answers

What is the primary focus of the Preliminary Design phase in the design process?

<p>High-level architecture (C)</p> Signup and view all the answers

Which of the following best describes the nature of design according to the content?

<p>Creative and unpredictable (B)</p> Signup and view all the answers

Which component is NOT part of the Requirements Analysis phase?

<p>Detailed design plans (C)</p> Signup and view all the answers

What is included in cognitive skills according to the theories by Human Interaction Type?

<p>Problem-solving through memory functions (B)</p> Signup and view all the answers

Which is an example of a non-functional requirement for an ATM?

<p>Provide a 15-second selection timeout (A)</p> Signup and view all the answers

How is the design process characterized, according to Rosson and Carroll?

<p>Iterative and non-hierarchical (D)</p> Signup and view all the answers

Which of the following is part of the user experience requirements for a mobile messaging app?

<p>Allow UI customization (A)</p> Signup and view all the answers

What is a major focus of the Build and Implementation phase in the design process?

<p>Converting designs into actual software (A)</p> Signup and view all the answers

What is the primary aim of HCI?

<p>To design technology that people want to use and is easy to use. (D)</p> Signup and view all the answers

Which of the following is NOT a key characteristic of usable systems?

<p>Visually complex and elaborate. (D)</p> Signup and view all the answers

Which factor does NOT have a negative impact due to poor design in HCI?

<p>Visual aesthetics. (A)</p> Signup and view all the answers

Which area is NOT considered part of the interdisciplinary field of HCI?

<p>Marketing Strategies. (D)</p> Signup and view all the answers

What does 'Universal Usability' mean in the context of HCI?

<p>Creating products that are easy for all users regardless of their diversity. (D)</p> Signup and view all the answers

Which of the following is a consideration for users with disabilities in HCI?

<p>Adjustable features for visual and mobility challenges. (A)</p> Signup and view all the answers

How has HCI evolved over time?

<p>From text-based systems to graphical and interactive systems. (D)</p> Signup and view all the answers

Which user group is considered when designing for 'Older Adults' in HCI?

<p>Creating features for accessibility, such as adjustable fonts. (A)</p> Signup and view all the answers

What is a disadvantage of direct manipulation regarding visual representation?

<p>Visuals can sometimes mislead users. (A)</p> Signup and view all the answers

Which type of translational distance refers to actions that involve gestures or physical interaction with virtual objects?

<p>Strong Translational Distance (C)</p> Signup and view all the answers

What does the term 'immersion' in the context of immersive environments refer to?

<p>Users feel entirely engaged and involved in the environment. (B)</p> Signup and view all the answers

What can the high learning curve for visual elements in direct manipulation lead to?

<p>Increased difficulty in navigating complex designs. (C)</p> Signup and view all the answers

What is a potential effect of screen space limitations in direct manipulation interfaces?

<p>Important information may be forced off the screen. (C)</p> Signup and view all the answers

Which of the following is NOT a key determinant of an evaluation plan?

<p>Expertise of end-users (A)</p> Signup and view all the answers

What is the primary outcome of conducting an expert review?

<p>A document outlining identified problems (B)</p> Signup and view all the answers

Which usability testing method involves using low-fidelity prototypes?

<p>Paper mockups and prototyping (B)</p> Signup and view all the answers

What is the main purpose of cognitive walkthroughs in usability testing?

<p>To simulate user tasks and interactions (A)</p> Signup and view all the answers

Which method is characterized by experts discussing interface strengths and weaknesses like a courtroom meeting?

<p>Formal usability inspection (A)</p> Signup and view all the answers

What does heuristic evaluation involve?

<p>Assessing the interface using a list of design heuristics (B)</p> Signup and view all the answers

Which factor is NOT considered when planning usability testing?

<p>User demographics (B)</p> Signup and view all the answers

Which of the following methods may require significant time due to lengthy guideline lists?

<p>Guidelines review (A)</p> Signup and view all the answers

What is the first step in the usability testing process?

<p>Define clear goals. (C)</p> Signup and view all the answers

Which of the following best describes the purpose of survey instruments in usability testing?

<p>To provide written feedback that supplements usability tests. (C)</p> Signup and view all the answers

Which method focuses on evaluating accessibility for all user groups?

<p>Universal usability testing (A)</p> Signup and view all the answers

What interaction style does direct manipulation emphasize?

<p>Directly acting on objects displayed on the screen. (B)</p> Signup and view all the answers

Which of the following is a characteristic of direct manipulation?

<p>Immediate visibility of effects on the screen. (A)</p> Signup and view all the answers

What is a key advantage of using direct manipulation in user interfaces?

<p>Ease of learning due to visual task representation. (D)</p> Signup and view all the answers

What is typically assessed in user familiarity surveys?

<p>Specific features like printing and shortcuts. (B)</p> Signup and view all the answers

In what way does usability testing differ from expert reviews?

<p>Usability testing emphasizes real user interaction with the system. (C)</p> Signup and view all the answers

Flashcards

What is HCI?

A field of study that focuses on designing, evaluating, and implementing interactive systems for human use, considering the human-computer interaction phenomena.

Usable Systems

Systems that are easy to learn, remember, and use effectively, efficiently, safely, and enjoyably.

Usability Design

A set of principles that guide the design of usable systems, focusing on effectiveness, efficiency, and user satisfaction within a specific context.

What makes HCI interdisciplinary?

It combines knowledge from various fields, including computer science, cognitive science, psychology, sociology, anthropology, and human factors engineering, to create effective and user-friendly systems.

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Universal Usability

Designing products that are usable by everyone, taking into account human diversity, including personality, cognitive abilities, cultural differences, and disabilities.

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Impact of Poor Design

The impact of poor design on users can lead to frustration, reduced usability, and negative effects on effectiveness, productivity, morale, and safety.

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Goal of HCI

The goal of HCI is to create systems that are usable, effective, and efficient, ultimately enhancing users' experience and achieving their goals.

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Evolution of HCI

The evolution of HCI has shifted from text-based systems to graphical and interactive systems, reflecting the advancement of technology and user expectations.

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What is the nature of Design?

Design is not a rigid, predictable process, but a creative and evolving one. It requires finding the perfect balance between technical feasibility and appealing to users.

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What are prescriptive design principles?

These guidelines help make design decisions by weighing different factors.

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What are predictive design principles?

Predictive Principles help us compare design solutions using metrics like speed and error rates.

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What is the purpose of Requirements Analysis?

This phase of design focuses on gathering and documenting all the requirements for the system.

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What are Functional Requirements?

These requirements define how the system should behave, like validating a PIN in an ATM or allowing purchase of items in an e-commerce website.

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What are Non-functional Requirements?

These requirements determine how the system should operate, including aspects like performance, reliability, and safety.

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What are User Experience Requirements?

These requirements focus on the user experience, including navigation, ease of use, and visual appeal.

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What is the difference between Preliminary and Detailed Design?

Preliminary design focuses on the high-level architecture of the system, while detailed design dives into specifics of interactions and user interface elements.

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Multi-Layer Interface Design

Designing interfaces that cater to the needs of diverse user groups, taking into account their skill levels and experience.

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Task Analysis

Understanding the specific tasks users perform with a system by observing, interviewing, and breaking down complex tasks into smaller steps.

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Interaction Styles

Direct Manipulation, Menu Selection, Form Fill-In, Command Language, Natural Language.

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8 Golden Rules of Interface Design

A set of established guidelines for interface design that promote user-friendliness and ease of use. It involves considering consistency, usability, feedback, error prevention, and easy reversal of actions.

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Error Prevention

Providing clear instructions and messages to help users understand and correct errors. It involves providing alternatives, restricting inappropriate inputs, and providing guidance.

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Descriptive Theories

Using consistent terminology, classifications, and structured explanations to define and describe user interfaces.

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Explanatory Theories

Revealing how events in an interface flow and interact with each other using causation and relationships. They show the cause-and-effect dynamics of interfaces.

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Human-Computer Interaction (HCI)

A field that uses theories, principles, and guidelines to design, develop, and evaluate user interfaces focusing on improving the usability, efficiency, and satisfaction of users interacting with technology.

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Direct Manipulation

The design of user interfaces where users directly manipulate objects on the screen.

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Overloaded Visuals

A disadvantage of Direct Manipulation is that visual representations can become overwhelming for users, especially in complex designs.

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Translational Distance

Refers to the gap between a user's physical actions and the corresponding virtual response within a Direct Manipulation interface. This can range from weak (indirect) to strong (direct) interaction.

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Immersive Design

A user interface design approach that combines Direct Manipulation with Virtual Reality, creating highly immersive and interactive experiences where the environment changes dynamically based on user movements.

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Purpose of Immersive Design

Immersive experiences in Virtual Reality aim to enhance user engagement, simulate real-world scenarios, and enhance user understanding of the virtual environment.

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Evaluation

A comprehensive evaluation process ensuring the system meets design goals and requirements.

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Expert Reviews

Experts with expertise in application or interface domains provide feedback on the system's design.

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Heuristic Evaluation

This method uses a set of established design principles to assess a system's usability.

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Usability Testing

Testing conducted to measure how easy a system is to use, understand, and enjoy.

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Paper Mockups and Prototyping

A usability testing method that uses simple, early prototypes (like paper sketches) to gather user feedback on layout, wording, and sequencing.

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Consistency Inspection

A usability method that focuses on ensuring consistency in visual elements, terminology, fonts, colors, and layouts throughout the interface.

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Cognitive Walkthrough

A usability method where experts simulate user interactions to identify potential usability issues.

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Formal Usability Inspection

A formal evaluation method that involves experts discussing strengths and weaknesses of a system's design.

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Field Testing

A usability testing method where participants use the product in their natural environment, like their home or office.

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Can-You-Break-This Tests

A usability testing method where participants are asked to try and break the system by finding flaws and vulnerabilities.

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Think-Aloud Protocols

A usability testing method where participants think aloud about their actions and thought processes while using the product.

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Survey Instruments

Gather written feedback from users about their experience with the product, supplementing other usability methods.

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Study Notes

Introduction to HCI

  • HCI is a discipline focused on designing, evaluating, and implementing interactive systems for human use. It aims to create technology that people want to use, is easy to use, and is effective.
  • Usable systems are easy to learn, remember, and use; they are also effective, efficient, safe and enjoyable.
  • Poor design negatively impacts user experience, leading to frustration, decreased productivity, and safety risks. Poor design can affect effectiveness, productivity, morale, and safety.
  • Examples of the impact of good HCI design include improved learning for children and increased productivity for people with disabilities, as well as ensuring the safety of air traffic controllers.

The Goal of HCI

  • Usability design creates systems that meet user goals: effectiveness, efficiency, and satisfaction. It focuses on usability in a defined context.

The Interdisciplinary Field of HCI

  • Combines knowledge from various fields, including the machine side (computer science and technology, cognitive science) and the human side (psychology, sociology, anthropology, and human factors engineering).

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