Introduction to HCI - Autumn 2023 Exam
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Questions and Answers

What tool should Jane use to analyze user eye movement?

  • WIMP interaction
  • GOMS analysis
  • Tobii Eye Tracking (correct)
  • PAD evaluation
  • What are the components of a GOMS model?

  • Strategies, Actions, Controls, Guidelines
  • Goals, Operators, Methods, Selection rules (correct)
  • Inputs, Outputs, Processes, Feedback
  • Tasks, Objectives, Tools, Protocols
  • Which of the following is a limitation of WIMP when applied to mobile phones?

  • It is outdated due to newer interaction models.
  • It requires a mouse-based interface. (correct)
  • It is not suitable for touchscreen interactions.
  • It cannot support multitasking features.
  • Which concept was introduced with Apple's Macintosh that contributed to WIMP interaction?

    <p>Menu bar (B)</p> Signup and view all the answers

    What does PAD evaluation help Jane to identify in her design process?

    <p>The causes of user confusion (D)</p> Signup and view all the answers

    Which of the following statements is true about WIMP interaction?

    <p>It was developed at Xerox PARC in 1973. (D)</p> Signup and view all the answers

    What is the primary purpose of using GOMS in user interaction design?

    <p>To model user goals and the methods to achieve them. (A)</p> Signup and view all the answers

    Which of the following best defines the 'Selection rules' in a GOMS model?

    <p>They determine the methods for achieving a goal. (A)</p> Signup and view all the answers

    Which of the following types of demand cannot be measured using the method described?

    <p>Cognitive Demand (B)</p> Signup and view all the answers

    What is the definition of usability according to ISO 9241-11:2018?

    <p>The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use (D)</p> Signup and view all the answers

    Which evaluation method should Jane NOT use to improve her website's design?

    <p>NASA-TLX questionnaire for purchase speed (D)</p> Signup and view all the answers

    What should Jane do after using the open-ended questionnaire to identify issues with the new design?

    <p>Conduct a Cognitive Walkthrough with a UX researcher (A)</p> Signup and view all the answers

    What is an important outcome for Jane to consider regarding her website redesign?

    <p>User navigation confusion should be prioritized since it leads to poor satisfaction (A)</p> Signup and view all the answers

    Which of the following statements regarding Jane's evaluation methods is FALSE?

    <p>NASA-TLX measures satisfaction based solely on aesthetic appeal. (C)</p> Signup and view all the answers

    What aspect of usability does the term 'efficiency' specifically refer to?

    <p>How quickly a user can complete a task using a product (C)</p> Signup and view all the answers

    Which option best describes the role of a Cognitive Walkthrough in user experience design?

    <p>To analyze and improve the usability of a design through user interaction scenarios (A)</p> Signup and view all the answers

    What is the lowest level of a GOMS model composed of?

    <p>Operators (A)</p> Signup and view all the answers

    What is used to determine the method if a goal can be achieved by more than one method?

    <p>Selection rules (C)</p> Signup and view all the answers

    Which of the following is NOT a physical execution phase operator in the Keystroke Level Model (KLM)?

    <p>Keypointing (D)</p> Signup and view all the answers

    In Fitts’ law, which law is used in conjunction with pointing?

    <p>Hick-Hyman Law (A)</p> Signup and view all the answers

    Which statement accurately reflects the relationship between recognizability and distinguishability?

    <p>Recognizability &lt; Distinguishability (A)</p> Signup and view all the answers

    What does the 'D' stand for in the operators of KLM?

    <p>Drawing (C)</p> Signup and view all the answers

    In the GOMS model, methods are composed of which of the following?

    <p>Operators (B)</p> Signup and view all the answers

    What is the outcome when a goal can be achieved through more than five methods in a GOMS model?

    <p>Selection rules are applied (D)</p> Signup and view all the answers

    In which type of Virtual Reality (VR) environment is a user visually isolated from their surrounding physical environment?

    <p>Immersive VR (D)</p> Signup and view all the answers

    What is the first question an evaluator needs to answer in the Cognitive Walkthrough?

    <p>Is the effect of the action the same as the user’s goal at that point? (D)</p> Signup and view all the answers

    What constitutes a false affordance in design and HCI?

    <p>A design element that suggests a functionality or action which it does not actually provide. (B)</p> Signup and view all the answers

    Which of the following types of VR allows the least level of visual isolation?

    <p>Non-immersive VR (A)</p> Signup and view all the answers

    During Cognitive Walkthrough, which question focuses on the user's mental model?

    <p>Is the effect of the action consistent with the user's expectations? (B)</p> Signup and view all the answers

    In which context would a design element that enhances aesthetics but lacks functionality be considered harmful?

    <p>When it leads to false affordances (A)</p> Signup and view all the answers

    What function does a semi-immersive VR environment primarily serve?

    <p>To blend physical and virtual elements seamlessly (B)</p> Signup and view all the answers

    What is one of the key purposes of conducting a Cognitive Walkthrough?

    <p>To assess user interaction and system feedback (B)</p> Signup and view all the answers

    Which statement accurately describes the role of the constants a and b in the given context?

    <p>They are empirically estimated values influencing the target's characteristics. (B)</p> Signup and view all the answers

    According to Nielsen's usability heuristics, how many experts are needed to potentially discover 90% of design errors?

    <p>1-2 experts (A)</p> Signup and view all the answers

    In the context of improving prototype usability, which aspect is considered the independent variable?

    <p>The visibility of the system status (B)</p> Signup and view all the answers

    What is a defining characteristic of Augmented Reality (AR) applications?

    <p>They integrate digital elements with the real world for interaction. (D)</p> Signup and view all the answers

    Which of the following best describes the target size factor in the provided content?

    <p>It is a parameter that affects how users interact with the target. (B)</p> Signup and view all the answers

    What does the distance to target refer to in the context provided?

    <p>The physical distance between users and screen elements. (B)</p> Signup and view all the answers

    How can we interpret the finding that improved visibility increases prototype usability?

    <p>Changes in visibility affect users’ perception of usability. (D)</p> Signup and view all the answers

    Which of the following statements about usability testing is most accurate?

    <p>Multiple experts can effectively identify a significant portion of design issues. (A)</p> Signup and view all the answers

    What does Human-Workspace Interaction (HWI) primarily focus on?

    <p>Supporting knowledge workers through an interactive workspace. (A)</p> Signup and view all the answers

    Which of the following best describes 'workspace components' in the context of HWI?

    <p>Components that include both physical and environmental aspects. (A)</p> Signup and view all the answers

    How does HWI differ from conventional HCI?

    <p>HWI involves interactions within a workspace rather than just between a human and a product. (C)</p> Signup and view all the answers

    What elements are considered part of the interactive workspace in HWI?

    <p>All aspects surrounding the knowledge workers, including objects and environment. (A)</p> Signup and view all the answers

    Which statement about the visibility of written content is true according to the provided guidelines?

    <p>Text must be visible to everyone without extensive background imagery. (D)</p> Signup and view all the answers

    What feature should articles have to support accessibility?

    <p>A 'read out loud' option for users. (C)</p> Signup and view all the answers

    What is NOT a consideration in Human-Workspace Interaction?

    <p>The content of digital interfaces only. (A)</p> Signup and view all the answers

    Why is it important to gather user data in an interactive workspace?

    <p>To analyze user behavior and improve accommodations. (D)</p> Signup and view all the answers

    Flashcards

    Usability definition (ISO 9241-11:2018)

    How effectively, efficiently, and pleasingly a product can be used by specific users to achieve their goals in a particular context.

    Evaluation methods for website design

    Techniques for assessing how users interact with a website's design, identifying problems, and improving it.

    Cognitive Walkthrough

    A usability evaluation method where experts simulate user interactions with a product, looking for potential design flaws.

    Controlled experiment in website design

    A research method where users are tested in a controlled environment to compare aspects of two or more website designs.

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    User observations in website design

    A way to understand the user's behavior and mental process while using a website, providing valuable insights into the design.

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    Mental Demand

    The amount of mental effort required to use a system

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    Temporal Demand

    The time pressure users feel while using a system

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    Memory Demand

    The need to remember information or steps while using a system

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    WIMP Interaction

    A type of interaction where users interact with a computer using windows, icons, menus and a pointer (usually a mouse). This interaction style was developed at Xerox PARC and popularized by Apple's Macintosh.

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    GOMS Model

    A model that breaks down user interaction into four components: Goals, Operators, Methods, and Selection Rules. It helps predict how long it takes a user to complete a task.

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    Tobii Eye Tracking

    A technology that tracks a user's eye movements to understand how they interact with a design. It helps identify confusing or difficult areas by analyzing where users look.

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    PAD Evaluation

    A method used to analyze problematic areas identified through eye tracking. It helps understand why specific areas are confusing or difficult to use.

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    What does WIMP stand for?

    WIMP stands for Windows, Icons, Menus, and Pointer.

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    What is the purpose of GOMS?

    GOMS helps predict user task completion time by breaking down interaction into goals, operators, methods and selection rules.

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    How does Tobii Eye Tracking aid design?

    It tracks eye movements to identify areas of confusion in a design by showing where users look and potentially get stuck.

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    What is the role of a PAD Evaluation?

    It helps understand why specific areas of a design are confusing, providing insights beyond just observing eye movements.

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    GOMS Operators

    The lowest level of user actions in a GOMS model. These are specific, measurable steps like pressing a key, clicking a mouse, or moving the cursor. Each operator has a defined time to execute.

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    Selection Rules (in GOMS)

    Rules used in a GOMS model when multiple methods can achieve a goal. These rules help decide which method is most efficient or preferred based on factors like user experience or task context.

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    Keystroke Level Model (KLM)

    A variant of GOMS that focuses on modeling user performance at the level of individual keystrokes and mouse movements. It predicts task completion time by breaking actions into these low-level operators.

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    KLM Operators: K, P, H, D

    The operators used in the Keystroke Level Model (KLM). K for keystroking, P for pointing (using Fitts' Law), H for homing (moving hand to keyboard), D for drawing (continuous actions on screen).

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    Fitts' Law in KLM

    Used in KLM's pointing operator 'P' to predict the time it takes to move the mouse to a target. It considers distance and target size, showing that smaller targets further away take longer to reach.

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    Recognizability vs. Distinguishability

    Recognizability refers to a user's ability to identify a UI element, while distinguishability refers to their ability to differentiate it from other elements. These concepts are important for ensuring users can find and interact with the right elements on a screen.

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    Hick-Hyman Law

    A psychological principle that states that the time it takes to make a decision increases with the number of choices. It is relevant to HCI as it predicts how long it takes a user to select an option from a menu or list.

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    Fitts' Law

    Describes the time it takes to move a pointer to a target. The time is based on the distance to the target and the size of the target.

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    Nielsen's Usability Heuristics

    A set of 10 guidelines for creating usable interfaces. They help identify common usability problems and create user-friendly designs.

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    Independent variable

    The factor that is changed or manipulated in an experiment. The effect of this change on other factors is observed.

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    Dependent variable

    The factor that is measured or observed in an experiment. Its behavior depends on the changes in the independent variable.

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    Augmented Reality (AR)

    A technology that overlays digital information onto the real world through devices like smartphones or smart glasses.

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    System status visibility

    The degree to which the system provides clear and timely information about its current state and ongoing processes.

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    Usability testing

    A method for evaluating a product or service's ease of use and effectiveness. It involves observing users interacting with the product.

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    Expert review

    A usability evaluation technique where experts analyze a product based on usability principles and guidelines.

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    Human-Workspace Interaction (HWI)

    The study of how knowledge workers interact with their entire workspace, including physical and virtual elements, to support their activities.

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    Workspace Components

    Any element of the workspace that interacts with workers, including chairs, tables, walls, lighting, and even the air quality.

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    Conventional HCI vs. HWI

    Conventional HCI focuses on the interaction between a human and a specific product, while HWI considers the wider context of the workspace and all its elements.

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    Knowledge Workers

    People who use their knowledge and skills to perform tasks, often in office or lab environments.

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    Interactive Workspace

    A workspace that actively supports workers by including elements that respond to their needs and actions.

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    HWI Research Focus

    HWI investigates ways to improve the overall worker experience by optimizing the design of the workspace.

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    HCI

    Human-Computer Interaction, the study of how humans interact with computer systems.

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    HWI Applications

    HWI principles can be applied to various workspaces, such as offices, laboratories, libraries, and even virtual work environments.

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    Immersive VR

    A type of virtual reality where the user is completely immersed in the virtual environment, visually isolated from the real world.

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    Semi-immersive VR

    A type of virtual reality where the user experiences partial immersion, still partially aware of the real world but focused primarily on the virtual environment.

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    Non-immersive VR

    A type of virtual reality where the user interacts with virtual objects and environments through a screen, maintaining awareness of the real world.

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    First question in Cognitive Walkthrough

    Will the user's intended action be clear and obvious based on the current system state? This evaluates if the system clearly communicates possible actions to the user.

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    False Affordance

    A design element that appears to offer a functionality or action, but actually doesn't, causing confusion and frustration for the user.

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    Design element that suggests functionality it doesn't provide

    This refers to a design element that gives users the impression they can interact with it in a certain way, which is not actually possible.

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    Design element that enhances appearance, not functionality

    This describes a design element that primarily improves the visual appeal of the product but doesn't add any useful functions for the user.

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    Study Notes

    Exam Information

    • Exam: 2023 Autumn Exam
    • Course: Introduction to HCI (Human-Computer Interaction)
    • University: University of Bergen
    • Exam Date 2023.12.11
    • Start Time: 15:00
    • End Time: 18:00
    • Exam Type: Written Exam

    Question Types

    • Section 1: Multiple Choice Questions

      • Q1: NASA-TLX
      • Q2: ISO 9241
      • Q3: Evaluation Methods
      • Q4: WIMP
      • Q5: GOMS
      • Q6: Keystroke Level Model (KLM)
      • Q7: OmniVib (research project)
      • Q8: Fitts' Law
      • Q9: Nielsen's Usability Heuristics
      • Q10: Experimental variables
      • Q11: Augmented Reality (AR)
      • Q12: Virtual Reality (VR)
      • Q13: Cognitive Walkthrough
      • Q14: False affordance
    • Section 2: Free-Form Questions

      • Q15: Justify your design method(s)
      • Q16: Recommender Systems
      • Q17: Human-Workspace Interaction
      • Q18: Remote Intelligent Lab

    Additional Details

    • Exam code: INFO162
    • PDF created: 2024.03.14, 21:37
    • Note: Page numbers are not relevant to summary and were excluded.

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    Description

    Prepare for the Autumn 2023 written exam for the Introduction to Human-Computer Interaction course at the University of Bergen. This exam covers key concepts such as evaluation methods, usability heuristics, and human-workspace interaction. Test your knowledge with multiple choice and free-form questions designed to gauge your understanding of HCI principles.

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