Podcast
Podcast
Podcast
Something went wrong
Questions and Answers
Questions and Answers
Which of these is NOT listed as an element of non-verbal communication in the text?
Which of these is NOT listed as an element of non-verbal communication in the text?
- Sign language (correct)
- Facial expressions
- Body language
- Tone of voice
Which of the following is NOT a type of communication discussed in the text?
Which of the following is NOT a type of communication discussed in the text?
- Non-verbal communication
- Oral communication
- Written communication
- Visual communication (correct)
Which of the following is an advantage of oral communication?
Which of the following is an advantage of oral communication?
- Can convey complex ideas clearly
- Provides a written record
- Allows for immediate feedback (correct)
- Is easily shareable across distances
What factor should be considered when choosing a communication medium, according to the text?
What factor should be considered when choosing a communication medium, according to the text?
Which type of communication is known for its reliance on spoken words?
Which type of communication is known for its reliance on spoken words?
Which function of non-verbal communication is NOT mentioned in the text?
Which function of non-verbal communication is NOT mentioned in the text?
What is a disadvantage of written communication?
What is a disadvantage of written communication?
What is a primary function of non-verbal communication?
What is a primary function of non-verbal communication?
When choosing a communication medium, what factor should one consider regarding the audience?
When choosing a communication medium, what factor should one consider regarding the audience?
What distinguishes oral communication from written communication in terms of feedback?
What distinguishes oral communication from written communication in terms of feedback?
Questions and Answers
Something went wrong
Flashcards
Flashcards are hidden until you start studying
Flashcards
Something went wrong
Study Notes
Study Notes
Introduction to Communication Skills
- Communication is the process of exchanging information, ideas, or messages between individuals, groups, or organizations.
- Effective communication is critical in various aspects of life, including personal, social, and professional settings.
Defining Communication
- Communication can be defined as the exchange of information, ideas, or messages between a sender and a receiver.
- Alternative definitions of communication include the process of creating and sharing meaning, or the transmission and reception of information.
Types of Communication
- Oral Communication: face-to-face conversation, phone calls, voice chats, or video conferencing.
- Written Communication: emails, letters, reports, or text messages.
- Non-verbal Communication: facial expressions, body language, tone of voice, or gestures.
Advantages of Oral Communication
- Immediate feedback and clarification.
- building relationships and trust.
- Persuasion and negotiation.
Disadvantages of Oral Communication
- Lack of permanent record.
- Distractions or misinterpretations.
- Limited reach or audience.
Written Communication
- Advantages:
- Permanent record.
- Easy to revise and edit.
- Wide reach and audience.
Disadvantages of Written Communication
- Lack of immediate feedback.
- Misinterpretation of tone or intent.
- Time-consuming.
Non-verbal Communication
- Elements:
- Facial expressions.
- Body language.
- Tone of voice.
- Gestures.
- Functions:
- Reinforcing or contradicting verbal messages.
- Conveying emotions or attitudes.
- Establishing relationships or trust.
Advantages of Non-verbal Communication
- Conveys emotions or attitudes.
- Establishes relationships or trust.
- Supports verbal messages.
Disadvantages of Non-verbal Communication
- Can be culturally specific or misunderstood.
- May contradict verbal messages.
- Limited control over non-verbal cues.
Types of Communication based on Purpose and Style
- Formal or informal communication.
- Vertical or horizontal communication.
- Internal or external communication.
- Mass or interpersonal communication.
Factors to Consider when Choosing a Communication Media
- Audience and purpose.
- Urgency and complexity.
- Feedback and response.
- Cost and accessibility.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Study Notes
Something went wrong
