Introduction to Business & Information Systems Strategy Quiz

Information Systems (IS) in organizations play a crucial role in managing resources and infrastructure essential to the firm’s functioning. They must be aligned with the way the organization manages its employees and processes, and inappropriate IS for an operating environment can create hindrance or confusion, or even lead to a crisis.

The elements of a computer-based IS, as per Boddy et al, 2009, include the hardware, software, data, procedures, and the people who use the system.

An example of the impact of inadequate IS on an organization can be seen in the case of JetBlue during an ice storm in eastern US, where an inadequate reservation system and communication system led to the cancellation of about 1,000 flights over 5 days and stranded passengers for hours.

Strategy is defined as 'a plan of action designed to achieve a long-term or overall aim.'

The relationship between IS strategy, business strategy, and organizational strategy involves aligning the IS strategy with the overall business and organizational strategies to ensure that the information systems support and contribute to the achievement of the organization's long-term goals and objectives.