Introduction to Business and Its Stakeholders

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Questions and Answers

What is the primary goal of a commercial business?

  • To produce goods and services for profit (correct)
  • To generate revenue for charitable purposes
  • To support societal welfare through donations
  • To provide services without profit

Which of the following is not considered a stakeholder in a business?

  • Personal friends of employees (correct)
  • Investors
  • Customers
  • Entrepreneurs

How do investors typically provide funding to a business?

  • By offering free services indefinitely
  • By purchasing shares in exchange for ownership (correct)
  • By giving cash donations without conditions
  • Through personal loans with no interest

What distinguishes a non-commercial business from a commercial one?

<p>Non-commercial businesses generate revenue through fundraising and donations (D)</p> Signup and view all the answers

What risk do entrepreneurs face when starting a business?

<p>They may fail and lose their investment (D)</p> Signup and view all the answers

What is one of the rights of an employer when recruiting employees?

<p>To recruit employees when needed (C)</p> Signup and view all the answers

Which responsibility requires employers to give directions to their employees?

<p>Directing employees on task performance (C)</p> Signup and view all the answers

What is a key right of an employer regarding employee management?

<p>To dismiss employees fairly (B)</p> Signup and view all the answers

Which of the following is NOT a responsibility of an employer?

<p>Limiting employee breaks arbitrarily (D)</p> Signup and view all the answers

What should employers provide to ensure a clear employment relationship?

<p>A written contract of employment (C)</p> Signup and view all the answers

Which responsibility involves ensuring that employees are compensated fairly?

<p>Paying wages as agreed in the contract (B)</p> Signup and view all the answers

Which legal act outlines fair dismissal practices for employers?

<p>The Unfair Dismissal Act 1977-2007 (A)</p> Signup and view all the answers

What does the responsibility of providing a safe work environment entail?

<p>Ensuring all employees are trained on safety protocols (B)</p> Signup and view all the answers

What is one of the key rights of employees?

<p>To receive a written contract of employment (A)</p> Signup and view all the answers

Which responsibility is expected of employees?

<p>Doing a fair day's work for a fair day's pay (B)</p> Signup and view all the answers

What role do suppliers play in the business environment?

<p>They provide the raw materials needed by the producer (C)</p> Signup and view all the answers

What is the primary function of producers in a business?

<p>To transform raw materials into finished products (C)</p> Signup and view all the answers

What distinguishes consumers from customers?

<p>Consumers purchase goods for their own use only (C)</p> Signup and view all the answers

Which of the following describes a service provider?

<p>A business that supplies electricity (C)</p> Signup and view all the answers

What is a responsibility of managers in a business?

<p>To achieve the business's goals (B)</p> Signup and view all the answers

Which statement is correct regarding workplace safety rights?

<p>Employees are entitled to work in a safe and healthy workplace (C)</p> Signup and view all the answers

What is the primary expectation of society from businesses?

<p>To behave in a socially responsible manner (B)</p> Signup and view all the answers

Which of the following is NOT a role of government in relation to businesses?

<p>To ensure competitive pricing (D)</p> Signup and view all the answers

In a co-operative relationship between employers and employees, what is one key benefit?

<p>Skill development and training opportunities (D)</p> Signup and view all the answers

What characterizes a competitive relationship?

<p>A win-lose dynamic (A)</p> Signup and view all the answers

What is a common outcome in wage negotiations in a competitive relationship?

<p>Employees seek higher wages while employers aim to reduce costs (B)</p> Signup and view all the answers

Which approach best illustrates a co-operative relationship between an investor and a manager?

<p>Mutual decision-making for business expansion (A)</p> Signup and view all the answers

Which one of the following is a key expectation that businesses must fulfill according to government regulations?

<p>Obey the law (D)</p> Signup and view all the answers

In a competitive relationship, what is a likely disagreement between an investor and a manager?

<p>Profit reinvestment versus dividend payout (B)</p> Signup and view all the answers

Flashcards

Business Definition

An organization that creates and sells goods or services.

Stakeholder

A person or group affected by business operations.

Entrepreneur

Someone who starts a business, taking risks for profit.

Investor Types

Different ways of providing financial support to a business: Equity/Loan Capital,Grants.

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Owner's Capital

Investment in a business, making the investor partial owner.

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Employer

A person or organization that hires and pays employees to work for them.

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Employer's Rights

Legal actions an employer can take, such as hiring, giving instructions, and dismissing employees.

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Employer's Responsibilities

Obligations an employer has towards employees, like providing a contract, paying wages, and ensuring a safe workplace.

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Written Contract of Employment

A formal document outlining the terms and conditions of an employee's work, including wages, hours, and responsibilities.

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Dismissal

When an employer ends the employment of an employee.

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Unfair Dismissal

Ending an employee's contract without a valid reason or in a way that is against the law.

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Safe Work Environment

A workplace that is free from hazards and risks to employee safety and health.

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Unfair Dismissal Act (1977-2007)

A law protecting employees from being dismissed unfairly and providing legal recourse for unfair dismissal.

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Employee's Responsibility

Duties or obligations that employees are expected to fulfill in their work, contributing to the success of the business.

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What is a Producer?

A business that transforms raw materials into finished products, creating goods for sale to consumers.

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What's a Supplier?

A business that provides the raw materials needed by producers to create finished goods.

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Service Provider

A business that delivers services to other businesses, such as electricity or banking.

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Consumer (Individual)

A person who buys goods or services for their own personal use.

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Consumer (Reseller)?

A person or business that buys goods or services to resell them, often at a higher price.

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What are Managers responsible for?

Managers oversee the operation of a business, ensuring it achieves its goals and objectives.

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Socially Responsible Business

A business that operates ethically and considers the impact of its actions on society, the environment, and the well-being of others.

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Government's Role in Business

Governments regulate businesses through laws, taxes, and policies to ensure fair practices, protect consumers, and promote economic growth.

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Co-operative Relationship

A mutually beneficial relationship where both parties work together to achieve a shared goal, resulting in a win-win scenario.

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Employer-Employee Skill Development

Employers invest in employee training and upskilling, which increases productivity and benefits both the employee and the employer.

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Profit-Sharing Schemes

An employer rewards employees with a share of company profits, motivating them to work harder and improve business performance.

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Competitive Relationship

A relationship where parties pursue different goals, competing for resources or advantage, resulting in a win-lose scenario.

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Wage Negotiations

Employees seek higher wages or better working conditions, while employers aim to minimize costs, creating a potential conflict of interest.

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Investor-Manager Conflict

Investors prioritize profit distribution, while managers focus on business growth and reinvesting profits, leading to potential disagreements.

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Study Notes

What is a Business?

  • A business is an organization that produces goods or services for customers.
  • Businesses can be commercial (profit-focused) or non-commercial (not-for-profit). Non-commercial businesses may fundraise, or receive grants.

Stakeholders in a Business

  • Stakeholders are groups affected by a business's operations.
  • Entrepreneurs: Individuals who identify a market gap and start businesses.
  • Investors: Provide funding for businesses, either through equity or loans.
    • Equity capital: Investors become part-owners.
    • Loan capital: Businesses borrow from lenders that require repayment with interest.
    • Grants: Funding from government or agencies, typically doesn't need repayment.
  • Employers: Hire employees to work within a company.
  • Employees: People who work for a company.
  • Managers: Responsible for daily operations.
  • Producers: Create products by transforming raw materials into finished goods.
  • Suppliers: Provide raw materials or services.
  • Customers: Purchase goods or services for personal or business use.
  • Society: Local and global community impacted.
  • Government: Regulates businesses through laws and taxes.

Employee Rights and Responsibilities

  • Employees have rights, like a written contract, fair pay, and a safe workplace.
  • Employees have responsibilities, like following instructions and performing tasks.

Manager Rights and Responsibilities

  • Managers are responsible for running businesses, achieving goals, producing/selling and managing resources.

Other Stakeholders

  • Producers: Businesses that create goods/services from raw materials.
  • Suppliers: Businesses providing materials, components, or services.
  • Service providers: Organizations offering support (e.g., electricity, banking).
  • Consumers: Individuals purchasing goods/services.

Relationships Between Stakeholders

  • Co-operative Relationships: Mutual benefit, where both stakeholders aim for a win-win. Examples include skill development, profit sharing and employee/manager cooperation.
  • Competitive Relationships: Win-lose situations, where each party tries to achieve goals at the other's expense. Examples include wage negotiations, and conflicts over profits.

Government's Role

  • Government laws and regulations can affect businesses.
  • Providing jobs, and obeying laws and taxes are important factors to the government.

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