Interviewing and Gathering Information Quiz
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Questions and Answers

What type of information should be gathered prior to interviewing job incumbents?

  • Police officers' involvement in court activities
  • Financial information about the organization
  • Incidents generated by managers and customers
  • Existing information about education level (correct)

    • At what level should the job analysis be conducted for more effectiveness according to the text?

  • At an educational level based on the incumbent's qualifications
  • At a general level such as 'making financial decisions'
  • At a superficial level without delving into specific behaviors
  • At a detailed level including specific behaviors like 'tilting arm at a 90-degree angle' (correct)

    • What is an advantage of identifying and eliminating duties in job descriptions?

  • It involves making coffee or picking up the boss's children
  • It enables applicants to know about their future duties in advance (correct)
  • It helps in gathering existing information about the job incumbent
  • It reduces involvement of police officers in court activities

    • What is the first step in evaluating a job?

    <p>Determining compensable job factors</p> Signup and view all the answers

    Which technique is seen as the most standardized?

    <p>The PAQ method</p> Signup and view all the answers

    What involves comparing jobs within an organization to ensure that people in jobs worth the most money are paid accordingly?

    <p>Internal pay equity</p> Signup and view all the answers

    Which method has been rated the most useful?

    <p>The CIT method</p> Signup and view all the answers

    What is the purpose of the Critical Incident Technique (CIT)?

    <p>To analyze job performance based on instances of success and failure</p> Signup and view all the answers

    How are critical incidents collected in the CIT?

    <p>Through log books, questionnaires, and interviews</p> Signup and view all the answers

    What is the role of job experts in the CIT process?

    <p>To examine each incident and determine if it's an example of excellent or poor behavior</p> Signup and view all the answers

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