Podcast
Questions and Answers
Which technique involves direct interaction with users to gather information about their needs?
Which technique involves direct interaction with users to gather information about their needs?
What is a common pitfall when evaluating the quality of information gathered during interviews?
What is a common pitfall when evaluating the quality of information gathered during interviews?
What is the primary purpose of observation as a fact-finding technique?
What is the primary purpose of observation as a fact-finding technique?
What should be a key consideration when designing questionnaires?
What should be a key consideration when designing questionnaires?
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When utilizing sampling techniques, what is the primary goal?
When utilizing sampling techniques, what is the primary goal?
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What consequence can arise from fixing requirement issues too late in a project?
What consequence can arise from fixing requirement issues too late in a project?
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What is the purpose of documenting an interview?
What is the purpose of documenting an interview?
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What should be assessed when evaluating an interview?
What should be assessed when evaluating an interview?
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What does observation as a fact-finding technique provide?
What does observation as a fact-finding technique provide?
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What is the most important aspect of designing a questionnaire?
What is the most important aspect of designing a questionnaire?
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What is the main objective of sampling in research?
What is the main objective of sampling in research?
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Which of the following best describes closed-ended questions?
Which of the following best describes closed-ended questions?
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In a systematic sample, how are participants chosen?
In a systematic sample, how are participants chosen?
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What is a benefit of conducting interviews compared to using questionnaires?
What is a benefit of conducting interviews compared to using questionnaires?
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What characterization describes open-ended questions?
What characterization describes open-ended questions?
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What should you do after completing an interview?
What should you do after completing an interview?
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What is one of the key benefits of user involvement in an information system?
What is one of the key benefits of user involvement in an information system?
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Which approach is notably utilized for effective user involvement during systems development?
Which approach is notably utilized for effective user involvement during systems development?
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What is a potential disadvantage of employing Joint Application Development?
What is a potential disadvantage of employing Joint Application Development?
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What is the primary objective of Rapid Application Development (RAD)?
What is the primary objective of Rapid Application Development (RAD)?
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What is one of the characteristics of Agile methods in system development?
What is one of the characteristics of Agile methods in system development?
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What is a key concern regarding the Total Cost of Ownership (TCO) in system development?
What is a key concern regarding the Total Cost of Ownership (TCO) in system development?
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Which performance metric is important in system requirements?
Which performance metric is important in system requirements?
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Which statement regarding system controls is accurate?
Which statement regarding system controls is accurate?
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What is a common limitation of Rapid Application Development?
What is a common limitation of Rapid Application Development?
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Study Notes
Interviews
- Distinguish between current actions and potential improvements during discussions.
- Step 1: Identify interview subjects; choose individuals relevant to the project.
- Step 2: Set clear objectives for interviews, including defining key discussion areas and necessary facts.
- Step 3: Formulate a standardized list of interview questions to maintain focus and avoid tangents. Utilize open-ended, closed-ended, and range-of-response questions.
- Step 4: Prepare thoroughly for interviews, keeping them concise (around one hour), and share topics with interviewees in advance.
- Step 5: Conduct interviews with a structured plan; introduce yourself and clarify objectives. Engage in active listening and allow adequate response time.
- Step 6: Limit note-taking during interviews; quickly document key points post-interview. Send a thank-you memo, including essential details and a summary for further verification.
- Step 7: Evaluate the interview's effectiveness by analyzing biases and the quality of gathered information. Recognize that not all interviews yield fruitful results.
Other Fact-Finding Techniques
- Document Review: Leverage existing documentation for insights and information.
- Observation: Observing the system in action enhances understanding. Plan observations ahead and be aware of the Hawthorne Effect, where behavior changes due to observation.
- Surveys and Questionnaires: Design questionnaires that accurately gather relevant data for fact-finding; ensure questions are clear and targeted.
- Sampling: Different sampling techniques (systematic, stratified, random) are used to ensure representativeness of the overall population.
- Research: Utilize various sources (Internet, publications) to gain background knowledge and stay informed about industry trends.
Interviews vs. Questionnaires
- Interviews create personal connections, while questionnaires allow broader input from many individuals.
- Brainstorming sessions can be structured or unstructured for idea generation.
Requirement Importance
- Successful projects hinge on clear, well-understood requirements; poor requirements often lead to failures, delays, and budget overruns.
Joint Application Development (JAD)
- User involvement is crucial for system success; JAD teams enhance user participation and project alignment.
- While potentially costly, JAD can produce accurate system requirements and foster a joint commitment to project goals.
Rapid Application Development (RAD)
- RAD aims to shorten development time and cut costs by active user involvement throughout the process.
- Rapid development can compromise quality and design standards, focusing more on mechanics than strategic business needs.
Agile Methods
- Agile methodologies emphasize incremental system development, requiring team members skilled in technical and interpersonal areas.
- They allow flexibility in accommodating changes while producing frequent deliverables to validate progress.
System Requirements Checklist
- Determine specific outputs, inputs, processes, performance criteria, and control measures essential for the system.
- Key requirements may include reporting capabilities, security protocols, and user interaction methods.
Future Considerations
- Scalability of systems is vital; assess future volume projections for all operational aspects to ensure return on investment.
- Total Cost of Ownership (TCO) is a critical consideration; cost estimates often overlook indirect costs affecting financial decisions.
Fact-Finding Strategy
- Develop a comprehensive fact-finding plan, employing questions like Who, What, Where, When, How, and Why to capture necessary details effectively.
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Description
This quiz covers essential strategies for conducting interviews, focusing on understanding the difference between actions taken and potential improvements. It outlines steps for determining interview subjects and establishing clear objectives for discussion. Get ready to enhance your interviewing skills!