Questions and Answers
What is the purpose of a Personnel evaluation report?
To assess an employee's performance
Which type of report assesses the viability of a new project?
Feasibility report
What does a Literature review report convey to readers?
Existing work, knowledge and ideas on a research topic
What kind of report helps a firm understand the progress of salespeople?
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Which report provides information about how a project is developing?
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Which report presents a formal record of financial activities?
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What does SOAP stand for in organizing patient notes?
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Which part of the SOAP format involves the diagnosis?
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What does a 'Lead' refer to in the context of a news article?
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Which of the following is NOT a type of lead used in news articles?
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When are discharge notes given to a patient?
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What type of assessment is reflected in laboratory or other medical reports in the SOAP format?
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What is the purpose of making appointments with interviewees at their most convenient time?
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Which part of the interview involves creating a positive impression between the interviewer and the interviewee?
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What is the purpose of rephrasing questions during an interview?
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What do patient notes record according to the text provided?
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In which classification of patient notes would you find the first or earliest assessment of the patient?
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What type of conversation is an interview based on?
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Study Notes
Types of Patient Notes
- Initial notes: the first or earliest assessment of a patient's condition
- Interim or progress notes: reports done to monitor the condition of a patient
- Discharge notes: reports given once medication is discontinued or the patient is released from the hospital
SOAP Format
- A way of organizing patient notes
- SOAP stands for: Subjective, Objective, Assessment, Plan
- Subjective: assessment given by the patient or family member
- Objective: assessment seen in laboratory or medical reports
- Assessment: diagnosis
- Plan: procedures to be done to address the diagnosis
Leads in News Articles
- Summary lead (or Straight lead): answers the 5 Ws (Who, What, When, Where, Why) and an H (How)
- Other types of leads: Question lead, Quotation lead, Funny lead, Anecdotal lead, Descriptive lead
- Characteristics of a good lead: emphasizes important details, is specific and concise, and uses active verbs
Types of Informal Reports
- Progress report: written to provide information about a project's development
- Sales activity report: helps firms understand sales progress and identify shortcomings
- Personnel evaluation: used to assess an employee's performance
- Financial report: a formal record of financial activities
- Feasibility report: assesses the viability of a new project
- Literature review: conveys existing work and knowledge on a topic
- Credit report: a detailed report of an individual's credit history
Formal Reports
- Official reports containing detailed information, research, and data for decision-making
- Formal, complex, and used at an official level
- Often a written account of a major project or study
Effective Emails
- Provide a short but descriptive subject line
- Include optional parts to make the email more effective
Conducting an Interview
- Before the interview: make an appointment, prepare questions, and be respectful of the interviewee's time
- During the interview: be punctual, wear appropriate attire, observe good manners, and speak clearly
- Parts of the interview: Opening (initial contact and establishing rapport), Body (asking questions), and Conclusion (expressing gratitude)
