Podcast
Questions and Answers
What percentage of healthcare events resulting in unexpected death or permanent loss of function was attributed to communication breakdown?
What percentage of healthcare events resulting in unexpected death or permanent loss of function was attributed to communication breakdown?
- 60% (correct)
- 40%
- 70%
- 50%
What is the first step in the communication process?
What is the first step in the communication process?
- Send the message to the receiver
- Interpret the message
- Respond to the sender
- Translate the stimulus into a message (correct)
What type of communication involves body language?
What type of communication involves body language?
- Verbal
- Nonverbal (correct)
- Written
- Visual
What is the purpose of feedback in the communication process?
What is the purpose of feedback in the communication process?
What is the outcome of effective communication in healthcare?
What is the outcome of effective communication in healthcare?
What happens after the message is sent to the receiver?
What happens after the message is sent to the receiver?
What is essential for the communication process to begin?
What is essential for the communication process to begin?
What is the primary role of the receiver in the communication process?
What is the primary role of the receiver in the communication process?
What type of communication can be both spoken and written?
What type of communication can be both spoken and written?
What happens after the receiver interprets the message?
What happens after the receiver interprets the message?
What is the ultimate goal of the communication process?
What is the ultimate goal of the communication process?
What is the consequence of ineffective communication in healthcare?
What is the consequence of ineffective communication in healthcare?
