Interpersonal Communication Basics
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Questions and Answers

What is the primary goal of compliance-gaining?

  • To establish support
  • To influence a target's behavior (correct)
  • To entertain others
  • To develop unique relationships

Behavioral flexibility refers to the ability to maintain the same behavior regardless of the situation.

False (B)

What term is used to describe unique forms of expression and language understood only by individual couples?

personal idioms

The process in which two or more parties attempt to reach an agreement is known as __________.

<p>bargaining</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Compliance-gaining = Influencing behavior of a target Rituals = Formalized actions followed regularly Bargaining = Negotiating an agreement Behavioral flexibility = Adapting behavior to new situations</p> Signup and view all the answers

Which of the following behaviors is NOT a factor that creates defensiveness?

<p>Empathy (A)</p> Signup and view all the answers

Argumentativeness is synonymous with cooperation.

<p>False (B)</p> Signup and view all the answers

What is the term for behaviors that help to build trust and reduce defensiveness?

<p>Behaviors that reduce defensiveness</p> Signup and view all the answers

_______ implies concern for others, as shown through careful listening for both the content and the intent of the other's message.

<p>Empathy</p> Signup and view all the answers

Match the following behaviors with their respective categories:

<p>Evaluation = Behavior that creates defensiveness Empathy = Behavior that reduces defensiveness Spontaneity = Behavior that reduces defensiveness Control = Behavior that creates defensiveness</p> Signup and view all the answers

Which of the following is an example of aggressive communication?

<p>Expressing one's needs without considering others (B)</p> Signup and view all the answers

The practice of deceptive communication involves making someone believe the truth.

<p>False (B)</p> Signup and view all the answers

List one variable that affects the appropriateness of affectionate communication.

<p>The kind of relationship you have (platonic or romantic)</p> Signup and view all the answers

What is the tension between wanting to be separate and wanting to be integrated with another person called?

<p>Dialectic of integration/separation (A)</p> Signup and view all the answers

Relationships that remain static are indicative of health and vitality.

<p>False (B)</p> Signup and view all the answers

What can lead to relational deterioration?

<p>Pressures of external events, differences within the couple, relationships with other people.</p> Signup and view all the answers

The desire to be completely open with another person is part of the dialectic of _____ and privacy.

<p>expression</p> Signup and view all the answers

Match the motivations for initiating relationships with their descriptions:

<p>Proximity = The distance or location between individuals Attractiveness = Physical desirability and social value Responsiveness = Selection based on positive interest from others Similarity = Bonding over shared likes and dislikes</p> Signup and view all the answers

Which motivation for maintaining relationships is typically more utilized by women than men?

<p>Maintenance strategies (C)</p> Signup and view all the answers

Hurtful messages can lead to emotional pain but do not affect the decisions to terminate relationships.

<p>False (B)</p> Signup and view all the answers

Name one factor that can motivate people to terminate a relationship.

<p>Hurtful messages.</p> Signup and view all the answers

Which of the following is NOT a basic interpersonal need fulfilled through relationships?

<p>The need for validation (B)</p> Signup and view all the answers

Conflict is always detrimental to interpersonal relationships.

<p>False (B)</p> Signup and view all the answers

What is self-disclosure?

<p>The process of making intentional revelations about oneself.</p> Signup and view all the answers

In interpersonal relationships, _____ relationships are those in which participants mirror each other.

<p>symmetrical</p> Signup and view all the answers

Match the qualities of relationships with their descriptions:

<p>Self-disclosure = Intentional sharing of private information Affectionate communication = Expressing fond feelings toward another Mutual influence = The ability to affect each other's behavior Unique relationship = A relationship characterized by distinctiveness</p> Signup and view all the answers

Which of the following is considered a quality of negative relationships?

<p>Obsession (A)</p> Signup and view all the answers

Complementary relationships occur when each person supplies something the other lacks.

<p>True (A)</p> Signup and view all the answers

What does the Johari window illustrate?

<p>It depicts four kinds of information about a person.</p> Signup and view all the answers

Which area includes information that you do not self-disclose?

<p>Hidden area (C)</p> Signup and view all the answers

Relational satisfaction is highest with excessive self-disclosure.

<p>False (B)</p> Signup and view all the answers

What factor can lead to avoiding self-disclosure in relationships?

<p>Self-protection</p> Signup and view all the answers

Social media facilitates interactions and is predicted by ______ and openness to new experiences.

<p>extroversion</p> Signup and view all the answers

Which of the following reasons is NOT mentioned for choosing to have online friends?

<p>Shared hobbies and interests (A)</p> Signup and view all the answers

Match the following stages with their correct description:

<p>Relational development = The process of moving from meeting to commitment Relational maintenance = Keeping the relationship together Dialectic = Tension between conflicting forces Commitment = The final stage of relational development</p> Signup and view all the answers

Cross-cultural relationships do not require meaningful personal interaction.

<p>False (B)</p> Signup and view all the answers

What is the tension that exists between two conflicting elements in a relationship called?

<p>Dialectic</p> Signup and view all the answers

Flashcards

Interpersonal Communication

The process of generating shared meaning between at least two individuals in a setting that allows for both speaking and listening. It's communication that happens within relationships.

Interpersonal Relationships

Associations between two or more people who are interdependent, have consistent interaction patterns, and have known each other for an extended time.

Need for Inclusion

A core need met in relationships, involving feeling connected and a part of something.

Need for Affection

A fundamental need in relationships, characterized by having warm and loving feelings towards another person.

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Need for Control

A need for control over ourselves, our environment, and others in relationships, involving influence and power.

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Complementary Relationships

Relationships where each partner fulfills the needs of the other by providing what they lack.

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Symmetrical Relationships

Relationships where both partners have similar qualities and mirror each other in their behavior.

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Self-Disclosure

The intentional revelation of personal information that others wouldn't know, often private, sensitive, or confidential.

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Deceptive Communication

Deliberately misleading someone with false information.

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Aggressiveness

Putting your needs first, regardless of others' feelings.

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Argumentativeness

The tendency to argue or debate, often to win.

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Defensiveness

A defensive response occurs when someone feels attacked or threatened.

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Disclosure Level

The degree to which people feel comfortable revealing personal information to others.

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Evaluation

Making judgments about someone or their behavior.

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Control

Controlling the situation and preventing others from contributing to problem solving.

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Intimacy and Disclosure

The assumption that people are more likely to disclose personal information to those they are close to.

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Neutrality

Lacking interest or concern for the other person's feelings.

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Dialectic

The tension that exists between two opposing forces in a relationship.

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Relational Maintenance

The stage of a relationship where couples work to maintain their bond and connection.

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Superiority

Treating someone as inferior, making them feel less important.

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Relational Development

The initial stage of a relationship where two individuals move from meeting to commitment.

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Social Media and Relationships

The use of social media and online platforms to connect with others and build relationships.

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Idealized Self Online

The ability to create a more idealized version of oneself online, showcasing positive aspects.

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Integration/Separation Dialectic

The desire to both be independent and connected in a relationship.

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Stability/Change Dialectic

The tension between wanting things to stay the same and wanting change in a relationship.

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Expression/Privacy Dialectic

The conflict between wanting to be open and self-disclose and wanting to keep things private.

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Relational Deterioration

The stage of a relationship where the bond weakens and breaks down.

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Proximity

The idea that we are more likely to form relationships with people who are physically close to us.

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Attractiveness

A combination of physical attractiveness, social desirability, and personal qualities.

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Responsiveness

Being interested in someone and showing them positive attention.

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Similarity

The tendency to develop relationships with people who share similar interests and values.

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Support

Providing assistance, advice, or expressing concern to someone, often influenced by the receiver's age and the provider's goals.

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Influence

The capacity to influence others' thoughts and behaviors.

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Compliance-gaining

Attempts to persuade someone to engage in an action they might not otherwise do.

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Compliance-resisting

The refusal to comply with requests or attempts to influence behavior.

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Personal idioms

Unique expressions and language understood only by people in a close relationship, like inside jokes or special nicknames.

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Study Notes

Interpersonal Communication

  • Interpersonal communication involves using messages to create shared meaning between at least two people, where both can speak and listen
  • Interpersonal relationships occur within interpersonal communication
  • These relationships involve at least two interdependent people who share consistent interactions over a prolonged period

Basic Interpersonal Needs

  • Fulfilled through interpersonal relationships
    • Need for inclusion (being part of a group)
    • Need for affection (holding fond feelings)
    • Need for control (influencing others and the environment)
  • Needs are fulfilled through different types of relationships
    • Complementary relationships: each person offers something the other lacks
    • Symmetrical relationships: participants mirror each other or are similar

Qualities of Negative Relationships

  • Conflict: inevitable and normal in relationships, can be constructive or destructive
  • Obsession/jealousy
  • Misunderstandings
  • Gossip
  • Codependency
  • Abuse (physical, sexual, mental, emotional)
  • Extreme behaviors

Qualities of Healthy Relationships

  • Self-disclosure
  • Affectionate communication

Self-Disclosure

  • Sharing personal information others wouldn't know
  • Important for deeper understanding of oneself and others
  • Promotes more positive relationships
  • Important in healing and addressing fractured identity

Johari Window

  • Visual model depicting four types of information about a person
    • Open area: information known to self and others
    • Blind area: known to others but not self
    • Hidden area: known to self but not others
    • Unknown area: unknown to both self and others

Factors Affecting Self-Disclosure

  • Increased intimacy leads to increased disclosure
  • Disclosure tends to be reciprocal (give and take)
  • Risk of negative disclosure increases with intimacy

Relational Satisfaction and Disclosure

  • Satisfaction is lowest with little or no disclosure, and excessive disclosure
  • Highest level of satisfaction at moderate levels of self-disclosure

Social Media and Technology

  • Social media facilitates interactions
  • Prediction of social media use is based on personality traits like extroversion and openness to experience
  • Online friendships can be perceived safer and more exciting, more so than in-person relationships at times
  • Individuals can idealize themselves on online networks

Cross-Cultural Relationships

  • Similarities to other relationships, but can feel more tentative to initiate dialogue
  • Strategies for initiating: meaningful interaction, maintaining equal status, building interdependence, and respecting cultural differences

Stages in Interpersonal Relationships

  • Relational Development: initial stage of interaction moving towards a committed relationship
  • Relationship Development (communication) and growth are symbiotic (interdependent)

Relational Maintenance

  • Maintaining the relationship after bonding
  • Dialectic: tension between opposing needs or desires in relationships (integration/separation, stability/change, expression/privacy)

Relational Deterioration

  • Stages of relationship disintegration
  • Factors like external events or internal conflicts can lead to deterioration

Motivations for Initiating Relationships

  • Proximity: physical nearness
  • Attractiveness: physical and social appeal
  • Responsiveness: interest in others' well-being

Similarity and Complementarity

  • Similarity in values, interests, or perspectives often fosters closeness
  • Complementarity: strengths of one party can compensate for weaknesses of another

Motivations for Terminating Relationships

  • Hurtful communication patterns
  • Active, quiescent, invulnerable responses

Deceptive Communication

  • Deliberately misleading others
  • Aggressiveness and argumentativeness are aggressive types of interaction (differentiated by motives and approach)

Defensiveness

  • Responses to perceived attacks or criticism
  • Behaviors that reduce defensiveness: descriptions, problem orientation, empathy, equality, provisionalism, spontaneity

Essential Interpersonal Communication Behaviors

  • Affection (fond feelings)
  • Using affection is influenced by relationship type, privacy, situation, and individuals' dispositions ('support' is also a common element)

Compliance-gaining and Resisting

  • Strategies to influence others
  • Efforts to impact behavior, and dealing with requests
  • Personal idioms and rituals (unique ways of interacting/ speaking)

Bargaining

  • Process of settling disagreements or reaching agreements, with each party offering something

Behavioral Flexibility

  • Adaptability to different situations and interactions

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Interpersonal Communication Chapter 6 PDF

Description

Explore the fundamentals of interpersonal communication, focusing on the key elements that create shared meaning between individuals. Discover the basic interpersonal needs and the qualities of both positive and negative relationships. This quiz will deepen your understanding of how relationships function and the dynamics involved.

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