Internet and E-Commerce Module 7 & 8
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Questions and Answers

What is a potential drawback of utilizing 3D printing for supply chain management?

  • Reduction in material waste
  • High initial investment costs (correct)
  • Increased design flexibility
  • Speed of production

Which characteristic best describes semi-structured decisions?

  • Decisions with some predetermined guidelines but also require subjective judgment (correct)
  • Decisions that rely solely on quantitative data
  • Decisions that are made without any pre-existing framework
  • Decisions that are purely routine and do not require analysis

What is a primary benefit of a well-designed ERP system?

  • Higher costs associated with data management
  • Reduced operational transparency
  • Increased employee turnover
  • Improved data integrity and consistency (correct)

Which of the following best defines artificial intelligence (AI)?

<p>Computers designed to exhibit human-like intelligence (B)</p> Signup and view all the answers

Which option accurately describes augmented reality (AR)?

<p>Integration of digital components into the real world (A)</p> Signup and view all the answers

What do intelligent agents primarily rely on to operate effectively?

<p>A comprehensive knowledge base and algorithms (B)</p> Signup and view all the answers

Which technology provides a platform for decentralized financial transactions?

<p>Cryptocurrency (B)</p> Signup and view all the answers

Which of the following is an essential characteristic of a decision support system (DSS)?

<p>It aids in solving complex and unstructured problems (C)</p> Signup and view all the answers

Which of the following best distinguishes customization from personalization?

<p>Personalization involves unique user preferences, whereas customization follows predefined options (D)</p> Signup and view all the answers

What is an advantage of using a community cloud?

<p>Cost savings through shared infrastructure (B)</p> Signup and view all the answers

What is the primary difference between the Internet and an Intranet?

<p>An Intranet is a private network that is restricted to a single organization. (C)</p> Signup and view all the answers

Which of the following best describes E-commerce?

<p>The use of electronic networks to conduct commercial transactions. (A)</p> Signup and view all the answers

What does SEO stand for and why is it significant?

<p>Search Engine Optimization; it enhances a website's visibility in search engines. (A)</p> Signup and view all the answers

Which of the following is NOT a major dimension of a feasibility study?

<p>Market feasibility (B)</p> Signup and view all the answers

What is VoIP primarily used for?

<p>Transmitting voice and multimedia content over the internet. (D)</p> Signup and view all the answers

What are the two primary types of technology in digital marketing?

<p>Pull and Push technologies. (A)</p> Signup and view all the answers

Which of the following best defines IoT?

<p>The Internet of Things; a network of physical devices connected to the internet. (D)</p> Signup and view all the answers

What is a common reason for a company to NOT pursue globalization?

<p>Increased competition in international markets. (A)</p> Signup and view all the answers

Which component is NOT typically found in a GIS?

<p>Traditional payroll management systems. (A)</p> Signup and view all the answers

What is an advantage of using Agile Methodology in project management?

<p>It promotes adaptive planning and flexibility throughout the project. (D)</p> Signup and view all the answers

What must be done for a student to earn points for their assignment modules?

<p>Answers must be handwritten and submitted in person. (A)</p> Signup and view all the answers

Which of the following correctly describes e-business?

<p>E-business encompasses all business conducted online. (C)</p> Signup and view all the answers

What is a primary characteristic that differentiates Intranet from Internet?

<p>Intranet is private and typically restricted to organization members. (D)</p> Signup and view all the answers

Which of the following represents a disadvantage of e-commerce?

<p>Security and privacy concerns with online transactions. (C)</p> Signup and view all the answers

Which of the following accurately defines VoIP?

<p>Voice over Internet Protocol. (D)</p> Signup and view all the answers

Flashcards

Internet

A global network of interconnected computers that allows communication and access to vast amounts of information.

Search engine vs Directory

Search engines use algorithms to find relevant results based on keywords, while directories categorize websites manually.

Intranet vs Extranet

Intranets are private networks for internal communication within an organization, while extranets extend access to external partners or suppliers.

IoE vs IoT

The Internet of Everything (IoE) connects all devices, people, and data, while the Internet of Things (IoT) focuses on physical devices with embedded sensors.

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VoIP

Voice over Internet Protocol: using the internet for voice calls.

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E-Business

The use of electronic means to conduct business operations and transactions.

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E-Commerce

The buying and selling of goods and services electronically, especially over the internet.

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Push technology vs Pull technology

Push technology sends information to users proactively, while pull technology requires users to actively request information.

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SEO

Search Engine Optimization: improving website visibility and ranking in search engine results.

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Hypersocial Organizations

Organizations heavily relying on social media to reach customers, build brand loyalty, and drive business growth.

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3D Printing in SCM: Pros

3D printing offers benefits like increased efficiency and flexibility in production and supply chain. It allows for on-demand manufacturing, reduced lead times, and the possibility of customized products. It also enables companies to create more sustainable logistics by reducing transportation distances and waste.

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3D Printing in SCM: Cons

3D printing still faces challenges related to scalability, material limitations, and quality control. It requires significant upfront investment and skilled personnel to manage the technology effectively. Additionally, the environmental impact of 3D printing, particularly concerning energy consumption and materials sourcing, needs further consideration.

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Personalization vs. Customization

Personalization refers to tailoring products or services to individual preferences and needs, based on data analysis and user behavior. Customization, on the other hand, involves modifications made to a standard product or service based on customer requests, providing unique features or functionalities.

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ERP System Benefits

A well-designed ERP system improves business efficiency and visibility by streamlining operations, integrating data across departments, and enhancing decision-making. It automates tasks, standardizes processes, reduces errors, and provides real-time insights into performance.

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ERP System Drawbacks

Implementing and maintaining an ERP system can be costly and complex. It requires significant changes to processes and business practices, which may result in resistance from employees and disruption during the transition. Additionally, customizations, integration with legacy systems, and ongoing maintenance require constant attention.

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CPFR

Collaborative Planning, Forecasting and Replenishment (CPFR) is a process where supply chain partners collaborate and share information to create more accurate forecasts, optimize inventory levels, and improve responsiveness to market changes. It involves joint planning, forecasting, and replenishment activities.

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E-marketplace

An E-marketplace is an online platform where buyers and sellers can connect, transact, and exchange information. These platforms facilitate business-to-business (B2B) transactions, offering a wide range of products and services. E-marketplaces streamline sourcing processes, enhance visibility, and enable global reach.

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Structured Decisions

Structured decisions involve well-defined problems with clear-cut solutions based on established procedures. They can be automated using predefined rules and algorithms, often found in routine operations like inventory management or financial reporting.

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What is the Internet?

A global network of interconnected computers that allows communication and access to vast amounts of information.

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What is a search engine?

A program that helps you find specific information on the internet by using keywords.

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What is the difference between an Intranet and an Extranet?

An Intranet is a private network for internal communication within an organization while an Extranet extends access to external partners.

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What is E-Commerce?

The buying and selling of goods and services electronically, usually over the internet.

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What are 2 advantages of E-Commerce?

E-commerce can be more convenient and accessible to customers as it eliminates geographical limitations. Businesses can reduce costs as they don't need to physically manage a store.

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Study Notes

Module 7: A Connected World

  • Define Internet: A global network of interconnected computer networks.
  • Describe: Search Engines and Directories, Crawling the web (crawlers/spiders/bots): Methods used to find and index information on the web.
  • Indexing: Organizing and cataloging web pages for efficient searching.
  • Searching the web: Using search engines and their algorithms to find information.
  • Compare and contrast: Internet, Intranet, Extranet. Different types of networks with varying access levels.
  • What is loE and IoT: The Internet of Everything (loE) and the Internet of Things (IoT). Networks of interconnected devices.
  • loE: The evolution of the Internet to connect virtually everything.
  • IoT: Internet-connected devices.
  • What is VoIP: Voice over Internet Protocol. Using the Internet to make phone calls.

Module 8: E-Commerce

  • Describe E-business and E-Commerce: E-business is conducting business activities online, while E-commerce is buying and selling goods or services online.
  • E-Business: General business operations conducted through digital means.
  • E-Commerce: Buying and selling of products or services electronically.
  • List 2 advantages of E-commerce: Faster, and broader market access for both buyer and seller, and lower costs related to traditional retail.
  • List 2 disadvantages of E-commerce: Security concerns and lack of personalization provided by physical stores.
  • List any 4 out of 9 major categories of e-commerce: Examples of major e-commerce categories and their meanings. B2B = Business to Business.

Module 9: Global Information Systems

  • List 2 reasons why a company would want to go global: Increased revenue & market share and access to resources/materials not available locally.
  • List 2 reasons why a company would not want to go global: Increased operational costs, risks and more complex management.
  • Describe "localization of a website": Adapting a website to different languages, cultural norms, standards, or regional conditions.
  • Describe Control and Coordination in the context of GIS: Managing and coordinating resources across different geographic areas.
  • What components are added to GIS in addition to typical components of an Information system: Geographic information, location intelligence, and spatial analysis components/features.
  • List the 6 kinds of factors that are included in a global environment: Economic, social & cultural, environmental, political & legal, technological and competitive factors.
  • List any 3 factors that can hinder the success of GIS: Political instability and lack of infrastructure, lack of proper training and skills related to geographic components and cultural differences.

Module 10: Building Successful Information Systems

  • Describe 5 phases of SDLC: System analysis, System design, Development, Testing and Implementation/Deployment. Examples of activities in each phase could involve requirements gathering and analysis (System Analysis), database design (System Design), coding and unit testing (Development), integration and user acceptance testing (Testing), and going live/launching the system (Implementation/Deployment).
  • List and describe 5 major dimensions of feasibility study: Technical, Economic, Operational, Schedule, and Legal.
  • What are some benefits of using Agile Methodology: Flexibility, adaptability and rapid development.
  • Define Key Terminology: Agile Methodology, Crowdsourcing, Feasibility Study, Prototyping, Proof-of-Concept.

Module 11: Enterprise Systems

  • Define and Describe SCM/CRM/ERP/KMS: Supply chain management, customer relationship management, enterprise resource planning, and knowledge management systems.
  • What 4 key decisions in SCM are related to manufacturing?: Planning, sourcing, manufacturing and delivering goods and services that provide specific benefits to the customer.
  • List 2 pros and 2 cons of utilizing 3D printing for SCM: Rapid prototyping, and reduced lead times vs. limitations on material and scale of output as well as high cost.
  • Compare and Contrast Personalization and Customization: Customization is tailoring something to the customer's specification or needs, while personalization is adapting a product or service to the user.
  • List 4 benefits and 2 drawbacks of a well-designed ERP system: Improved efficiency, streamlined processes, real-time data access, and cost savings on a per-job basis, with downsides involving high initial cost and extensive implementation period.
  • Define Key Terminology: CPFR, EDI, E-marketplace, RFID.

Module 12: Supporting Decisions and Processes

  • Explain and provide examples for Structured, Semi-structured and Unstructured Decisions: Decisions with clear specifications, decisions with ambiguities, and decisions needing extensive information gathering and research.
  • Briefly describe DSS, EIS, GIS, MSS: Decision support system, executive information system, geographic information system, and management support system.
  • Share 5 important characteristics of an EIS: Data consolidation, real-time access, executive dashboards, drill-down capabilities, and key performance indicators (KPIs).
  • List the three geographic objects a GIS typically uses: points, lines, and polygons. Ex. Location of a building, a road that connects two locations, or the area of a town.
  • What is Cost-Benefit Analysis and why is it important: A method to evaluate a business decision by analyzing the predicted costs against projected benefits. Important to determine if a decision's value justifies the costs required.

Module 13: Artificial Intelligence and Automation

  • Define the following key terminology: Artificial intelligence (AI), Augmented intelligence, Backward chaining, Case-based reasoning (CBR), Contextual computing, Data-mining agents, Forward chaining, Fuzzy logic, Inference engine.
  • Define the following key terminology: Augmented reality (AR), Avatar, Blockchain, Cloud computing, Community cloud, Cryptocurrency, Data as a service (DaaS), Fungible tokens, Grid computing, Infrastructure as a service (laaS), Metaverse, Mixed reality (MR), Platform as a service (PaaS), Pull technology, Push technology, Software as a service (SaaS), Virtual reality (VR).

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Explore the interconnected world of the Internet and the fundamentals of E-commerce in this quiz. Understand concepts like search engines, indexing, and the Internet of Things. Dive into the differences between various networks and the impact of online business activities.

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