International Marketing - Part 3
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Questions and Answers

What is the main takeaway from the provided example of Gillette Guard and ARIEL in India?

  • Radio advertising is the only effective advertising medium in countries with low literacy levels.
  • Picture-based advertising is only effective in developing countries.
  • Advertising campaigns in high-literacy countries should focus solely on written messages.
  • Visual communication is a crucial aspect of advertising in countries with low literacy levels. (correct)
  • Which of the following is a characteristic of high-context cultures?

  • Messages are explicit and specific.
  • Information resides in context. (correct)
  • Spoken language is the primary focus of communication.
  • Reliance on legal paperwork is essential.
  • What is the self-reference criterion (SCR)?

  • The tendency to judge other cultures based on one's own values and beliefs. (correct)
  • The importance of legal documentation in low-context cultures.
  • The use of visual aids in advertising campaigns.
  • The use of nonverbal communication in high-context cultures.
  • What is one way to reduce cultural myopia?

    <p>Defining the problem in terms of host-country cultural traits, without making value judgments. (C)</p> Signup and view all the answers

    Which of the following countries is an example of a high-context culture according to the text?

    <p>Japan (B)</p> Signup and view all the answers

    What is the primary focus of communication in low-context cultures?

    <p>Spoken language (A)</p> Signup and view all the answers

    Why is it important to consider cultural nuances and nonverbal communication in advertising?

    <p>To create more effective advertising campaigns. (C)</p> Signup and view all the answers

    Which of the following is NOT a step suggested to reduce cultural myopia?

    <p>Define the problem or goal in terms of home country cultural traits. (C)</p> Signup and view all the answers

    What cultural orientation emphasizes recognition of individuals as moral equals?

    <p>Egalitarian culture (C)</p> Signup and view all the answers

    Which culture prioritizes fitting into the social and natural world and emphasizes preservation?

    <p>Harmony culture (A)</p> Signup and view all the answers

    What is the term for the belief that purchasing foreign-made products is inappropriate or immoral?

    <p>Ethnocentrism (A)</p> Signup and view all the answers

    What marketing strategy reflects a strength of ethnocentric tendencies in consumer behavior?

    <p>Promotional campaigns emphasizing local production (C)</p> Signup and view all the answers

    Which culture encourages individuals to assertively shape their surroundings to achieve goals?

    <p>Mastery culture (A)</p> Signup and view all the answers

    Which value is typically associated with femininity according to the descriptions provided?

    <p>Nurturing (A)</p> Signup and view all the answers

    What is a defining characteristic of masculine cultures?

    <p>Assertiveness and competitiveness (A)</p> Signup and view all the answers

    Which of the following countries is considered to have a feminine culture?

    <p>Sweden (B)</p> Signup and view all the answers

    In which type of culture are people less uncomfortable with ambiguous situations?

    <p>Uncertainty accepting cultures (C)</p> Signup and view all the answers

    What motivates individuals in uncertainty avoiding cultures?

    <p>Emotions and inner nervous energy (D)</p> Signup and view all the answers

    Managers in masculine cultures tend to prefer which type of business partners?

    <p>Male partners for negotiation (A)</p> Signup and view all the answers

    Which of the following is a characteristic of uncertainty avoiding cultures?

    <p>Strict laws and regulations (C)</p> Signup and view all the answers

    What behavior is typically less valued in a feminine culture?

    <p>Assertiveness (C)</p> Signup and view all the answers

    How does an indulgent society differ from a restraint society in terms of personal life control?

    <p>Lower importance is placed on personal life control (D)</p> Signup and view all the answers

    Which statement accurately reflects the characteristics of a restraint society?

    <p>Gender roles are strictly defined (A)</p> Signup and view all the answers

    Which cultural characteristic is least likely to be associated with an indulgent society?

    <p>Less importance placed on leisure (A)</p> Signup and view all the answers

    What is one impact of national culture on brand perception, particularly in individualistic versus collectivist countries?

    <p>Individualistic countries emphasize success more (C)</p> Signup and view all the answers

    Which of the following statements about the use of the World Values Survey for marketing decisions is accurate?

    <p>It helps identify country segments based on value orientations (D)</p> Signup and view all the answers

    According to the Inglehart’s World Value System, what characterizes strong self-expression values?

    <p>Expressive independence (C)</p> Signup and view all the answers

    In what way does freedom of speech differ between an indulgent society and a restraint society?

    <p>Freedom of speech is not prioritized in restraint societies (C)</p> Signup and view all the answers

    What is a common misconception about the brand personality of Red Bull across cultures?

    <p>It is not affected by cultural influences (D)</p> Signup and view all the answers

    What is a key component of the Guanxi-based relationship in Chinese business mentality?

    <p>Trust must be established before transactions occur (D)</p> Signup and view all the answers

    Which of the following best describes enacted norms?

    <p>Explicitly decided rules regarding behavior (B)</p> Signup and view all the answers

    Which of the following is an example of a custom?

    <p>Giving red envelopes (hongbao) during Chinese New Year (C)</p> Signup and view all the answers

    What distinguishes ethnic subcultures from general subcultures?

    <p>Ethnic subcultures share cultural or genetic ties (A)</p> Signup and view all the answers

    Which statement about norms is true?

    <p>Mores carry a moral significance (A)</p> Signup and view all the answers

    What is an advantage of ethnicity-based segmentation in marketing?

    <p>It can be highly effective when done thoughtfully (D)</p> Signup and view all the answers

    What does 'custom' refer to in terms of cultural norms?

    <p>A norm passed down from previous generations (C)</p> Signup and view all the answers

    Which of the following best describes mores?

    <p>Norms that have a strong moral overtone (C)</p> Signup and view all the answers

    Which of the following are considered key problems that societies must address?

    <p>Maintaining social stability while coordinating people to produce goods and services (A), Balancing individual and group relations (B), Regulating the use of human and natural resources (C)</p> Signup and view all the answers

    Flashcards

    Egalitarian culture

    A culture that promotes recognizing all individuals as moral equals with shared interests.

    Hierarchy culture

    A culture that relies on strict roles and a hierarchy to ensure responsible and productive behavior.

    Harmony cultures

    Cultures that value fitting into and preserving the social and natural environment.

    Mastery cultures

    Cultures that encourage individuals and groups to assert control over their environments to achieve goals.

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    Ethnocentrism

    Belief in the superiority of one's own culture, often leading to negative views of foreign products.

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    Femininity

    A societal concept where roles of men and women overlap, with less competitiveness.

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    Masculinity

    A societal concept emphasizing assertiveness and competition in men.

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    Examples of masculine countries

    Countries that emphasize traditional male values like competition and success.

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    Examples of feminine countries

    Countries where nurturing and quality of life are prioritized over competition.

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    Uncertainty Avoidance

    A cultural measure of comfort with ambiguous or unstructured situations.

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    Uncertainty Avoidant Cultures

    Cultures that prefer strict rules to minimize uncertainty and discomfort.

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    Uncertainty Accepting Cultures

    Cultures that are more tolerant of ambiguity and different opinions.

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    Impact on International Marketing

    Cultural dimensions influence the choice of sales personnel and partnerships.

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    Restraint Society

    A society where gratification is regulated by strict norms, e.g., Russia.

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    Indulgent Society

    A society that allows for more personal freedom and happiness, e.g., USA.

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    Cultural Influence on Brands

    Cultural differences affect how brands are perceived across countries.

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    Secular-Rational Values

    Community-focused values that can be weak or strong, influencing societal ideals.

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    Self-Expression Values

    Individual-focused values that reflect the degree of independence versus conformity.

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    World Values Survey (WVS)

    A tool used to assess value orientations across countries for market decisions.

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    Individualistic Cultures

    Cultures that emphasize personal success and independence, e.g., USA.

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    Collectivist Cultures

    Cultures that prioritize group harmony and collective well-being, e.g., Singapore.

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    Guanxi

    A network of relationships in Chinese business that emphasizes trust and mutual support.

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    Guanxi-based relationship

    A relationship model where trust is established before transactions occur, common in China.

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    Western-style relationship marketing

    A relationship model where transactions initiate the business connection, later evolving into relationships.

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    Values

    Beliefs about what behaviors or outcomes are considered good or desirable in a culture.

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    Norms

    Rules that dictate acceptable or unacceptable behaviors within a culture.

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    Subcultures

    Smaller groups within a larger culture, sharing distinct attitudes, beliefs, and values.

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    Ethnic subcultures

    Self-perpetuating groups with shared cultural or genetic ties, often forming close-knit communities.

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    Ethnicity-based segmentation

    Marketing strategy that targets consumers based on their ethnic background.

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    Low Literacy Rates

    Countries where a significant percentage of the population cannot read or write, e.g., Niger (15%).

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    Adaptation in Advertising

    Marketing messages must be tailored to the audience's literacy levels, using media they understand.

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    Self-Reference Criterion (SRC)

    Unconscious reference to one's own culture when interpreting messages, causing bias.

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    Reducing Cultural Myopia

    Strategies to understand and adapt to different cultural traits without bias.

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    High-Context Cultures

    Cultures where context, background, and non-verbal cues convey meaning (e.g., Saudi Arabia, Japan).

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    Low-Context Cultures

    Cultures where communication is direct and explicit, relying heavily on spoken or written words (e.g., USA, Germany).

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    Cultural Dimensions (Hofstede)

    A framework for understanding how values in the workplace are influenced by culture.

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    Cultural Nuances in Advertising

    Understanding subtle cultural identities and non-verbal communication for effective messaging.

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    Self-Expression Values (SEV)

    Values driven by needs for autonomy and individual fulfillment, high in post-industrial economies.

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    Secular-Rational Values (SRV)

    Values emphasizing rationality, secularism over religion, and individualism, high in stable economies.

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    Cultural Value Orientations

    Guiding frameworks that shape societal functions and individual behaviors within cultures.

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    Autonomy vs. Embeddedness

    Debate on whether individuals should prioritize personal preferences (autonomy) or group needs (embeddedness).

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    Egalitarianism vs. Hierarchy

    Values that navigate power distance and human interdependencies for social coordination.

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    Individual-Level Theory

    Personal values that guide individual behavior and adaptation to social expectations.

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    Culture-Level Theory

    Cultural values that guide societal roles and adaptations within social norms.

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    Schwartz Value System

    A typology of cultural values that help understand motives behind behaviors in different societies.

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    Study Notes

    International Marketing - Part 3

    • Guanxi (Chinese Business Mentality): A network of relationships among cooperating parties, emphasizing pre-existing relationships and reciprocal favors. Two approaches to business relationships exist:
      • Guanxi-based: Building relationships first, then transactions.
      • Western-style: Transactions first, developing relationships over time.

    Abstract Culture - Values and Norms

    • Values: Beliefs about desirable behaviors or outcomes.
    • Norms: Rules dictating acceptable/unacceptable actions.
      • Enacted norms: Explicitly defined rules.
      • Crescive norms: Deeply embedded, unwritten rules (Examples: customs like giving red envelopes, or mores like avoiding cheating on a spouse).
      • Conventions: Everyday behavioral expectations (e.g., shaking hands in Western cultures).

    Cultural (Internal) Elements - (Ethnic) Subgroups

    • Subcultures: Smaller groups within a larger society sharing unique values and attitudes (e.g., vegetarians).
    • Ethnic subcultures: Self-perpetuating groups with shared heritage or genetic ties. Characteristics include common ancestry, tendency to live in close-knit groups, marrying within the group, and shared cultural identity.

    Cultural (Internal) Elements - Aesthetics

    • The perception of beauty and tastelessness.
    • Visuals: Color, shape, and packaging designs convey different meanings across cultures.
    • Style: Different degrees of complexity are perceived differently.
    • Color examples: Red has different meanings; considered auspicious in some cultures or representative of death in others, white often associated with purity in the West but with death elsewhere; Gray could mean inexpensive in certain places but signify high quality in others.

    Cultural (internal) elements - Music

    • Music styles are associated with specific regions or countries. Understanding cultural appropriateness in advertising is crucial.

    Cultural (internal) elements - Religion

    • Organizational strategy needs to consider the potential offense, illegality or disapproval of products, services or campaigns that could be disrespectful to local religious beliefs.

    Cultural (internal) elements - Upbringing and Education

    • Widespread illiteracy influences advertising material and communication strategies. Countries with the lowest literacy rates are highlighted.
    • Advertising methods must be adapted to low literacy levels via audio or visual messages.

    Cultural (internal) elements - Language (verbal and nonverbal)

    • Understanding cultural language subtleties and nonverbal communication is key.
    • Self-reference criterion: unconsciously referring to one's own cultural values.
    • Reduction of cultural myopia includes separating the home country/host country perspectives.

    Typologies of Culture - High vs. Low Context Cultures (Hall)

    • High-context cultures: Information is implicit, context-dependent, and nonverbal cues are important.
    • Low-context cultures: Information is explicit, direct, and verbal communication is primary.

    Typologies of Culture - The Cultural Dimensions of Hofstede

    • Power Distance: The degree to which inequality is accepted in society.
      • High power distance: Cultures accept unequal power distribution.
      • Low power distance: Cultures prefer equality in power distribution.
    • Individualism vs. Collectivism: The degree to which individuals are integrated into groups.
      • Individualistic Cultures: prioritize individual needs and goals.
      • Collectivist Cultures: emphasize group needs and goals.
    • Masculinity vs. Femininity: The distribution of roles between genders.
      • Masculine Cultures: focus on achievement and competition.
      • Feminine Cultures: emphasize cooperation and quality of life.
    • Uncertainty Avoidance: The preference for structured situations.
      • High uncertainty avoidance: Prefer clear rules and structure.
    • Long-Term Orientation: The focus on the future or the past.
      • Long-term orientation: emphasize future rewards and planning.
      • Short-term orientation: prioritize present needs and obligations.
    • Indulgence vs. Restraint: The degree to which desires are regulated. 
      • Indulgent Cultures: encourage gratification of desires.
      • Restrained Cultures: regulate gratification of desires.

    Cultural Differences in Brand Perception

    • Cultural differences greatly affect how brands are perceived.
    • Standardized products may vary in how they're received depending on cultural values.
    • Local marketing is often necessary for brands to effectively resonate in distinct cultures.

    Typologies of Culture- Inglehart's World Value System

    • Two Key Dimensions:
      • Secular-Rational vs. Traditional Values.
      • Self-Expression vs. Survival Values.

    Market Selection & Segmentation

    • Understanding value orientations helps in identifying ideal market segments based on cultural preferences.

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    Description

    Explore key concepts in international marketing, focusing on guanxi and cultural elements such as values and norms. Understand the differences between guanxi-based business practices and western approaches, as well as the significance of subcultures in shaping marketing strategies. This quiz covers essential aspects of how cultural understanding impacts international business relations.

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