International Business Lectures

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Questions and Answers

Which of the following is the MOST accurate description of a brand?

  • A marketing tool used to differentiate an offering from similar market offerings and create distinct market value. (correct)
  • The process of manufacturing a product in a factory environment, focusing on efficiency and cost-effectiveness.
  • A detailed list of a company's assets, liabilities, and equity, presented in a standardized accounting format.
  • The physical attributes and tangible features of a product, including its taste and nutritional value.

What is the PRIMARY goal of brand management?

  • To strategically develop and maintain brands in order to create value and sustain their impact. (correct)
  • To ensure that products comply with industry regulations and standards.
  • To minimize production costs by streamlining the manufacturing process.
  • To create a pricing strategy to maximize short-term profits.

In the context of brand attributes, which category would long-term health benefits primarily fall under?

  • Observable
  • Credence (correct)
  • Tangible
  • Experimental

How does emphasizing unforeseen attributes contribute to branding success?

<p>By differentiating the product in a way that competitors may not have considered. (C)</p> Signup and view all the answers

Why is it that without differentiation, a company like Coca-Cola risks being treated as just another cola product?

<p>Without differentiation, Coca-Cola's specific Trademark and brand image are diminished in importance. (A)</p> Signup and view all the answers

What does the term "commodity trap" refer to in the context of global business strategy?

<p>A situation where products lose uniqueness and become interchangeable, reducing profitability. (A)</p> Signup and view all the answers

What role does cultural integration play in Coca-Cola's branding strategy?

<p>To link Coca-Cola to global and local traditions, such as the Olympics and Christmas. (A)</p> Signup and view all the answers

What is the relationship between visibility of benefit and brand importance?

<p>As visibility of benefit goes down, brand reliance goes up. (C)</p> Signup and view all the answers

Which of the following BEST describes strategy?

<p>A set of actions that managers take to attain the goals of the firm. (B)</p> Signup and view all the answers

A company sets a goal to increase sales by 15% in the next year. According to the SMART framework, what aspect of this goal is MOST directly addressed?

<p>Measurable (D)</p> Signup and view all the answers

What is the preeminent goal for most firms, as stated in the material?

<p>Maximizing the value of the firm for its owners and its shareholders (D)</p> Signup and view all the answers

A company has high perceived quality but also high production costs. What strategies can it use to increase value?

<p>Both Low-cost strategy and Differentiation strategy (C)</p> Signup and view all the answers

When a firm expands into international markets, which of the following is a PRIMARY consideration regarding location economies?

<p>Identifying the optimal locations to perform each activity in the value chain, considering factors like cost and skill availability (A)</p> Signup and view all the answers

How does Standardization of chargers in the EU relate to pressures for local responsiveness?

<p>Standardization actually decreases pressures for local responsiveness by establishing uniformity across the region (C)</p> Signup and view all the answers

A company is deciding whether to pursue a global standardization strategy or a localization strategy. What is the key factor they should consider when making this decision?

<p>The strength of pressures for cost reductions and the demand for local responsiveness. (A)</p> Signup and view all the answers

What is a key characteristic of a transnational strategy?

<p>Conflicting demands on the company. (C)</p> Signup and view all the answers

According to Michael Porter's Five Forces framework, what are the two main factors used to analyze the competitive environment of an industry?

<p>Competitive intensity and industry attractiveness. (D)</p> Signup and view all the answers

What is the MOST important factor to consider when Defining The industry?

<p>Understanding what the industry is. (C)</p> Signup and view all the answers

Which of the following scenarios would indicate a HIGH threat of substitutes?

<p>A substitute product meets the same need as the industry's product, but differently. (A)</p> Signup and view all the answers

How do low economies of scale affect the threat of new entrants?

<p>Low economies of scale make it easier for new competitors to enter the market. (D)</p> Signup and view all the answers

According to the material, how do strong government restrictions impact the threat of new entrants in an industry?

<p>They reduce the threat of new entrants by creating barriers to entry and increasing the costs of compliance. (C)</p> Signup and view all the answers

In which scenario is rivalry among existing competitors MOST likely to be strong?

<p>Industry growth is slow and competitors are numerous and similar in size. (B)</p> Signup and view all the answers

What does it mean if "Industry growth is strong" in the context of rivalry among existing competitors?

<p>The profits grow and the demand of competitors is stolen, allowing for profits to grow. (A)</p> Signup and view all the answers

Which factor increases the bargaining power of suppliers?

<p>Concentrated suppliers. (D)</p> Signup and view all the answers

What is the ultimate goal of conducting Porter's Five Forces analysis?

<p>To guide strategy. (A)</p> Signup and view all the answers

In the Soft Drink industry, supermarkets creating a private label products represents what?

<p>The buyers can threaten backward integration. (C)</p> Signup and view all the answers

According to the resource, "Operational Effectiveness Is Not Strategy." What does this phrase mean?

<p>Strategic positioning requires deliberate choices to balance low cost and customer value successfully. (C)</p> Signup and view all the answers

A firm is trying to decide whether to pursue a cost leadership or differentiation strategy. According to the material, what is it actually choosing?

<p>Competitive Advantage. (C)</p> Signup and view all the answers

In the context of strategic positioning, what does 'Competitive Scope' refer to?

<p>Who to target broad vs. narrow. (C)</p> Signup and view all the answers

According to the Tesla case study discussed in the material, what is the role of Tesla's Supercharger network in sustaining its competitive advantage?

<p>Increases Switching Costs. (C)</p> Signup and view all the answers

What is the meaning of “globalization” in the context of international economics and business?

<p>The shift toward a more integrated and interdependent world economy. (A)</p> Signup and view all the answers

What are the main drivers of globalization?

<p>Declining trade and investment barriers and technological change. (B)</p> Signup and view all the answers

Which statement reflects a common criticism of globalization related to job markets?

<p>Globalization results in the destruction of domestic manufacturing jobs in developed nations. (D)</p> Signup and view all the answers

How does collectivism differ from individualism?

<p>Collectivism prioritizes collective goals over individual goals, while individualism prioritizes individual economic and political freedoms. (C)</p> Signup and view all the answers

What is the main role of government in a market economy?

<p>To encourage vigorous free and fair competition. (D)</p> Signup and view all the answers

Which of the following is a key difference between a common law system and a civil law system?

<p>Contracts are more detailed and all contingencies spilled out in common law system. (C)</p> Signup and view all the answers

What is the MAIN purpose of intellectual property (IP) protection?

<p>To give creators temporary legal monopoly. (A)</p> Signup and view all the answers

How does Purchasing Power Parity (PPP) adjust the Gross Domestic Product (GDP)?

<p>Adjustment in GDP/GNI per capita to reflect differences in the cost of living. (A)</p> Signup and view all the answers

What main factors did Amartya Sen suggest should be taken into account when defining ‘Development’?

<p>Quality of human life. (B)</p> Signup and view all the answers

According to the material, what role does education play in economic development, specifically in countries with geographical disadvantages?

<p>Education plays a central role in improving productivity of countries. (D)</p> Signup and view all the answers

What is the likely action in regards to the foreign subsidiaries by companies in order to prevent ethical abuses?

<p>Set minimum acceptable standards to protect employee rights. (C)</p> Signup and view all the answers

Flashcards

What is a brand?

A marketing tool used to identify an offering and differentiate it from similar market offerings.

What is a Product?

The physical attributes and benefits of an offering, focusing on tangible features.

What is a Brand?

The symbolic attributes and elements of an offering, creating differentiation and emotional connections with customers.

What is Brand Image?

How consumers perceive and feel about a brand, shaped by brand associations.

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What is the Commodity Trap?

When products lose uniqueness and become interchangeable, leading to risks for companies.

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What are Product Attributes?

Attributes that can be directly observed (color), experienced (taste), or trusted (safety).

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What is Brand Management?

The process of creating and sustaining a unique image to create market value.

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What is Strategy?

A set of actions managers take to attain the goals of the firm

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What are SMART Goals?

Specific, Measurable, Achievable, Relevant, and Time-framed goals.

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What is a Firm's Preeminent Goal?

Maximizing the value of the firm for its owners and its shareholders.

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What is Value Creation?

The difference between production cost and perceived quality.

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What is Global Expansion?

Expanding the potential size of the market for domestic products

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What are Cost Pressures?

Trying to lower the costs of value creation.

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What is Global Standardization Strategy?

A strategy that focuses on increasing profitability and profit growth by reaping cost reductions.

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What is Localization Strategy?

Increasing profitability by customizing the firm's goods and services so that they provide a good match to tastes and preferences in different national markets.

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What is Transnational Strategy?

Simultaneously achieve low costs while differentiating product offerings across geographic markets.

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What is International Strategy?

Trying to create value by transferring core competencies to foreign markets where indigenous competitors lack those competencies.

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Defining the 'Industry'?

A group of competitors producing substitutes that are close enough that the behavior of any firm affects each of the others directly or indirectly.

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What are Substitutes?

Meets the same need as the industry's product, but differently.

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What is Threat of New Entrants?

The threat entry limits industry profit potential.

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What is Rivalry Among Existing Competitors?

Can reduce prices or increase costs, lowering profits.

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What is the Bargaining Power of Suppliers?

Impacts industry profitability.

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What is the framework for analysing industry profitability?

When the forces fall into three natural groups: Buyer & Supplier power and Entry & Substitution and Rivalry.

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Strategic Positioning

Involves deliberate choices: who to target and how to balance value creation and low cost

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What is a competitive advantage?

Is the edge that allows a firm to capture more value compared to its competitors by either: Reducing costs or Create & capture Value

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Strategic Positioning

Defines both: Competitive Scope or Who to target and Competitive Advantage or How to compete

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What is Globalization?

Is the shift toward a more integrated and interdependent world economy

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What is the role of Global Institutions?

Institutions help manage, regulate, and police the global marketplace or promote the establishment of international treaties to govern the global business system

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What is a Multinational enterprise?

is business with productive activities in two or more countries

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What is Global Economy of the Twenty-First Century?

Economic system more favorable for international business

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What is the political system?

The system of government in a nation. Assessed according to two dimensions Collectivism vs. Individualism and Democracy vs. Totalitarianism

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Collectivism

Emphasizes collective goals over individual goals, philosophical roots back to Plato

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Describe command economy

Government plans the goods and services, quantity and price, then allocates them for the good of society

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Corporate Social Responsibility, what is it?

the idea that businesspeople should consider the social consequences of economic actions when making business decisions

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Sustainability

The idea that an organization through its actions does not exert a negative impact on future generations' ability to meet their economic needs

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What are Ethics?

Accepted principles of right or wrong that govern behavior

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What is Absolute Advantage?

A country should specialize in the production of goods for which they have absolute advantage and trade

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Study Notes

Schedule

  • January 8, Lecture 1: Introduction to the course.
  • January 13, Lecture 2: Strategy, based on Hill, Chapter 13.
  • January 15, Lecture 3: External Analysis using Porter's Five Forces model, alongside Seminar 1, a case study on Smart Communications Inc (A).
  • January 20, Lecture 4: Internal Analysis, based on Hill, Chapter 13.
  • January 22, Lecture 5: Globalization, based on Hill, Chapter 1.
  • January 27, Lecture 6: National Differences in Political, Economic, and Legal Systems, based on Hill, Chapter 2.
  • January 29, Lecture 7: National Differences in Economic Development, based on Hill, Chapter 3, alongside Seminar 2, a case study on Tony's Chocolonely.
  • February 3, Lecture 8: Cultural Differences, based on Hill, Chapter 4.
  • February 5, Lecture 9: Ethics, CSR, and Sustainability, based on Hill, Chapter 5.
  • February 10, Lecture 10: International Trade Theory, based on Hill, Chapter 6.
  • February 12, Lecture 11: International Business Organization, based on Hill, Chapter 14, alongside Seminar 3, a case study on BP: Texas City to Gulf of Mexico.
  • February 17, Lecture 12: Entry Strategies and Strategic Alliances, based on Hill, Chapter 15.
  • February 19, Lecture 13: Global Production and Supply Chain Management, based on Hill, Chapter 17.
  • February 24, Lecture 14: Global Marketing and R&D, based on Hill, Chapter 18.

Brand Management

  • Brands serve as marketing tools.
  • Brands identify an offering.
  • Brands differentiate offerings from similar market options.
  • Brands create market value that goes beyond the tangible attributes of an offering.
  • Products focus on physical attributes and tangible benefits like taste or nutrition.
  • Brands focus on symbolic attributes and elements.
  • Brands create differentiation and emotional connections with customers through name and logo.
  • Brands are created in the mind.
  • Brand image reflects perceptions and enhances emotional connections, shaped by associations that consumers have.
  • Commodity Trap happens when products lose uniqueness.
  • To avoid the commodity trap, Coca-Cola endorsed the Coke trademark.
  • Emotional branding connects brands with feelings such as happiness and nostalgia.
  • Cultural integration links brands to global and local traditions, like the Olympics or Christmas.
  • Three categories of product attributes: observable (color), experimental (taste), and credence (safety).
  • Brand value depends on how visible the attributes are.
  • Observable attributes have high visibility, experimental attributes have medium visibility, and credence attributes have low visibility.
  • Inverse relationship exists, where brand reliance increases as benefit visibility goes down.
  • Unobservable benefits make brands critical to communicate value.

Strategy

  • Strategy involves managers taking actions to reach the firm's goals and centers on success through clear goals, direction, and consistency.
  • SMART goals are: Specific; Measurable; Achievable; Relevant; Time-framed.
  • For most firms, the main goal is to maximize owners' and shareholders' value through profitability, measured as return on invested capital ((Net profits ÷ Total invested capital)), and profit growth, based on net profit increase over time.
  • Firm profit is simplified to profit per unit x units sold.
  • Value creation is the difference between production cost (C) and perceived quality (V).
  • Competitive pressure influences the gap between perceived value (V) and price (P)
  • Value creation benefits both firms (profit per unit is price minus cost) and consumers (consumer surplus per unit is perceived value minus price).
  • To increase value, firms can lower costs using a low-cost strategy.
  • Firms can also enhance value through a differentiation strategy.
  • Global expansion involves expanding the potential market size for domestic products and taking advantage of location economies
  • Pressures exist for cost reduction and local responsiveness.
  • Local responsiveness is driven by consumer and political demands as well as differences in infrastructure and practices.
  • Global standardization strategy focuses on increasing profitability and profit growth by reducing costs, suitable when cost pressures are high and local responsiveness is minimal for economies of scale and location
  • Localization strategy increases profitability by customizing goods and services, good when cost pressures are not intense and there are significant differences accross nations.
  • Transnational strategy attempts to simultaneously achieve low costs and differentiate product offerings across geographic markets.
  • Needs complex multidirectional flows of skills leading to conflicting demands and is hard to acheive.
  • International strategy creates value by transferring core competencies to foreign markets with lacking indigenous competitors, with low cost pressures and local responsiveness.
  • International strategy involves taking products from domestic market and selling them internationally with minimal customisation that is often centralized.

Industry External Analysis

  • Strategy is a set of actions managers take to attain goal and requires trade-Offs of balancing cost.
  • Global strategy involves balancing cost reduction and local responsiveness.
  • Massive profitability differences exist across industries.
  • Developed by Michael E Porter, the framework was first published in Harvard Business in 1979.
  • Porter's Five Forces Framework aims to assess industry’s competitive environment.
  • The Framework considers competitive intensity and industry attractiveness.
  • The "industry" is a group of competitors producing substitutes.
  • It must be close enough that any behavior will affect them either directly or indirectly.
  • Industry boundaries are defined by: Scope of products or services, and geographical scope
  • Substitutes meet the same need as an industry's product, but differently.
  • The threat of substitutes is high when: There is a high value or low price, there is high similarity, improvements make it appealing, and low switching costs for buyers.
  • New entrants increase competition, pressuring prices and costs.
  • The threat of entry limits industry profit potential.
  • Rivalry is strong is when there are numerous similar competitors, the industry growth is strong and there are high exit barriers.
  • Supplier power impacts industry profitability.
  • Suppliers have Bargaining Power when: They are more concentrated than buyers, don't depend on revenue, and there are high switching costs for buyers.
  • Buyers have high Bargaining Power when: purchasing is in large volumes, low switching costs, Buyers can backward intergrate, and are neglible on performance.
  • Soft Drink Industry components are Weak-medium buyers, weak suppliers, medium competitors, weak entry, and weak substitutes.
  • Typical steps in Industry Analysis: define the industry; Identify the participants and segment them into groups; Asses the drivers; Determine overall industry; Analyse recent changes.
  • Common Pitfalls in Industry Analysis consist of defining it too broadly or narrowly; prioritising; confusing effect with cause; ignoring trends; confusing changes; guide strategy.
  • Any of the Five Forces can turn what seems like an attractive industry into an unattractive one.

Internal Analysis

  • Within-industry profitability can vary and is analysed through performance.
  • Strategic Positioning involves balance value creation and low cost.
  • Key to success, firms want to be on the frontier.
  • Strategic Positioning has tow key dimensions - How does the company create value with cost leadership or differentiation (competitive adv) and segmented (scope adv).
  • Competitive Advantage is the edge that allows a firm to capture more value.
  • This occurs when a firm drives a wider wedge between Willingness to Pay and cost compared to its rivals.
  • Firms have to choose a position on the Efficiency Frontier to balance value and cost efficiently and operations are essential to Align.
  • Strategic Positioning defines who to target (competitive scope) and how to compete (competitive advantage).
  • Firms can focus on either costs, or different products for spec needs,
  • Value Drivers include product features, customer service, brand and reputation, customisation and technology
  • Cost drivers are Economies of Scale, curve effects, Capacity Utilization, Supply Chain Efficiency, Technology.
  • Increasing Consumer Retention: Switching Costs & Customer Loyalty
  • Advantage is sustained with Preventing Imitation, Knowledge Causal Ambiguity

Globalization

  • Globalization is the shift toward a more integrated and interdependent world economy through globaliization of markets and production.
  • Markets involves merging of historically distinct and separate national markets in one global marketplace such as decrease in trade.
  • Global institutions police the global marketplace and promote treaties that govern the business system through voluntary agreements.
  • Globalization is driven by declineing trade and investment and technological change.
  • These drive the creation of a production system.
  • Economic system has gradually become more favourable and brings opportunities but also risks.
  • Criticism points to distruction of jobs in both the US and Europe.
  • Labor regulations also increase in cost, leading to Encourage firms to relocate to avoid strict labor and/environmental rules
  • It shifts power from away local governments/
  • These may be improved by lowering barriers to trade and investment.

National Differences in Economic Development

  • Countries differ which is reflected both politically and econimically.
  • Countries are affected by collectivism and individualism.
  • Collectivism emphasizes collective goals while Individualism emphasizes individual principles of freedom, however there is a grey area.
  • Democracy the the rule of the people, who are represented through elects and safeguards based on constutional law.
  • Totalitarianism has 4 forms - comnunist, theocratic, tribal and right winged, which leads to psuedo-democracies.
  • There are 3 economic systems: market, command and mixed.
  • In a trade system, governments regualte behavior and remedies shaped are by political system
  • Countries also differ in property rights.
  • Economic development measures the monitary or market value of goods and services.
  • Other definitions of development include the Human Development Index (HDI), which has components of wealthcare and education.
  • Geography and demographics also play a role - they invest in education to offset disadvantges.
  • It is seen through polical freedom.
  • Economic systems have been changed due to soviet collapse. Economic system and property rights regime influence economic opportunities

Cultural Differences

  • Understanding and adapting is essential, with values and norms that might affect the business.
  • Culture is a design for living which societies refer people to with a common set.
  • Values are ideas about what is good.
  • Norms are social rules and guidelines that prescribe appropriate behavior in particular situations.
  • There is not a 1 to 1 map as they change from nation to state.
  • These are affected by the ethics, CSR, and sustainability of countries.

Ethics, CSR, and Sustainability

  • Ethics CSR and sustainability social issues in the system of businesses.
  • It requires accepted principles of right or wrong.
  • Corporate social responsibility is when corporations consider social consequence for making decisions with presumpsion in both a good economic and social sense.
  • These factors should be communicated to stakeholders on what has been regulated.
  • Sustainability idea that organisation that is negative to future generations.
  • Aligned with the short run, more than envrionmental factors.
  • Issues can stem from political, economic development and culutral differences as well and not be ethical in one place.
  • Should be minimum aceptable to prevent labour abuse.
  • Basic human rights are not universally accessible.
  • There are various issues with corruption or envrionmental p.
  • These include un ethical behavior and the use of violence etc.

International Trade Theory

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