Podcast
Questions and Answers
Which of the following is the MOST accurate description of a brand?
Which of the following is the MOST accurate description of a brand?
- A marketing tool used to differentiate an offering from similar market offerings and create distinct market value. (correct)
- The process of manufacturing a product in a factory environment, focusing on efficiency and cost-effectiveness.
- A detailed list of a company's assets, liabilities, and equity, presented in a standardized accounting format.
- The physical attributes and tangible features of a product, including its taste and nutritional value.
What is the PRIMARY goal of brand management?
What is the PRIMARY goal of brand management?
- To strategically develop and maintain brands in order to create value and sustain their impact. (correct)
- To ensure that products comply with industry regulations and standards.
- To minimize production costs by streamlining the manufacturing process.
- To create a pricing strategy to maximize short-term profits.
In the context of brand attributes, which category would long-term health benefits primarily fall under?
In the context of brand attributes, which category would long-term health benefits primarily fall under?
- Observable
- Credence (correct)
- Tangible
- Experimental
How does emphasizing unforeseen attributes contribute to branding success?
How does emphasizing unforeseen attributes contribute to branding success?
Why is it that without differentiation, a company like Coca-Cola risks being treated as just another cola product?
Why is it that without differentiation, a company like Coca-Cola risks being treated as just another cola product?
What does the term "commodity trap" refer to in the context of global business strategy?
What does the term "commodity trap" refer to in the context of global business strategy?
What role does cultural integration play in Coca-Cola's branding strategy?
What role does cultural integration play in Coca-Cola's branding strategy?
What is the relationship between visibility of benefit and brand importance?
What is the relationship between visibility of benefit and brand importance?
Which of the following BEST describes strategy?
Which of the following BEST describes strategy?
A company sets a goal to increase sales by 15% in the next year. According to the SMART framework, what aspect of this goal is MOST directly addressed?
A company sets a goal to increase sales by 15% in the next year. According to the SMART framework, what aspect of this goal is MOST directly addressed?
What is the preeminent goal for most firms, as stated in the material?
What is the preeminent goal for most firms, as stated in the material?
A company has high perceived quality but also high production costs. What strategies can it use to increase value?
A company has high perceived quality but also high production costs. What strategies can it use to increase value?
When a firm expands into international markets, which of the following is a PRIMARY consideration regarding location economies?
When a firm expands into international markets, which of the following is a PRIMARY consideration regarding location economies?
How does Standardization of chargers in the EU relate to pressures for local responsiveness?
How does Standardization of chargers in the EU relate to pressures for local responsiveness?
A company is deciding whether to pursue a global standardization strategy or a localization strategy. What is the key factor they should consider when making this decision?
A company is deciding whether to pursue a global standardization strategy or a localization strategy. What is the key factor they should consider when making this decision?
What is a key characteristic of a transnational strategy?
What is a key characteristic of a transnational strategy?
According to Michael Porter's Five Forces framework, what are the two main factors used to analyze the competitive environment of an industry?
According to Michael Porter's Five Forces framework, what are the two main factors used to analyze the competitive environment of an industry?
What is the MOST important factor to consider when Defining The industry?
What is the MOST important factor to consider when Defining The industry?
Which of the following scenarios would indicate a HIGH threat of substitutes?
Which of the following scenarios would indicate a HIGH threat of substitutes?
How do low economies of scale affect the threat of new entrants?
How do low economies of scale affect the threat of new entrants?
According to the material, how do strong government restrictions impact the threat of new entrants in an industry?
According to the material, how do strong government restrictions impact the threat of new entrants in an industry?
In which scenario is rivalry among existing competitors MOST likely to be strong?
In which scenario is rivalry among existing competitors MOST likely to be strong?
What does it mean if "Industry growth is strong" in the context of rivalry among existing competitors?
What does it mean if "Industry growth is strong" in the context of rivalry among existing competitors?
Which factor increases the bargaining power of suppliers?
Which factor increases the bargaining power of suppliers?
What is the ultimate goal of conducting Porter's Five Forces analysis?
What is the ultimate goal of conducting Porter's Five Forces analysis?
In the Soft Drink industry, supermarkets creating a private label products represents what?
In the Soft Drink industry, supermarkets creating a private label products represents what?
According to the resource, "Operational Effectiveness Is Not Strategy." What does this phrase mean?
According to the resource, "Operational Effectiveness Is Not Strategy." What does this phrase mean?
A firm is trying to decide whether to pursue a cost leadership or differentiation strategy. According to the material, what is it actually choosing?
A firm is trying to decide whether to pursue a cost leadership or differentiation strategy. According to the material, what is it actually choosing?
In the context of strategic positioning, what does 'Competitive Scope' refer to?
In the context of strategic positioning, what does 'Competitive Scope' refer to?
According to the Tesla case study discussed in the material, what is the role of Tesla's Supercharger network in sustaining its competitive advantage?
According to the Tesla case study discussed in the material, what is the role of Tesla's Supercharger network in sustaining its competitive advantage?
What is the meaning of “globalization” in the context of international economics and business?
What is the meaning of “globalization” in the context of international economics and business?
What are the main drivers of globalization?
What are the main drivers of globalization?
Which statement reflects a common criticism of globalization related to job markets?
Which statement reflects a common criticism of globalization related to job markets?
How does collectivism differ from individualism?
How does collectivism differ from individualism?
What is the main role of government in a market economy?
What is the main role of government in a market economy?
Which of the following is a key difference between a common law system and a civil law system?
Which of the following is a key difference between a common law system and a civil law system?
What is the MAIN purpose of intellectual property (IP) protection?
What is the MAIN purpose of intellectual property (IP) protection?
How does Purchasing Power Parity (PPP) adjust the Gross Domestic Product (GDP)?
How does Purchasing Power Parity (PPP) adjust the Gross Domestic Product (GDP)?
What main factors did Amartya Sen suggest should be taken into account when defining ‘Development’?
What main factors did Amartya Sen suggest should be taken into account when defining ‘Development’?
According to the material, what role does education play in economic development, specifically in countries with geographical disadvantages?
According to the material, what role does education play in economic development, specifically in countries with geographical disadvantages?
What is the likely action in regards to the foreign subsidiaries by companies in order to prevent ethical abuses?
What is the likely action in regards to the foreign subsidiaries by companies in order to prevent ethical abuses?
Flashcards
What is a brand?
What is a brand?
A marketing tool used to identify an offering and differentiate it from similar market offerings.
What is a Product?
What is a Product?
The physical attributes and benefits of an offering, focusing on tangible features.
What is a Brand?
What is a Brand?
The symbolic attributes and elements of an offering, creating differentiation and emotional connections with customers.
What is Brand Image?
What is Brand Image?
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What is the Commodity Trap?
What is the Commodity Trap?
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What are Product Attributes?
What are Product Attributes?
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What is Brand Management?
What is Brand Management?
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What is Strategy?
What is Strategy?
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What are SMART Goals?
What are SMART Goals?
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What is a Firm's Preeminent Goal?
What is a Firm's Preeminent Goal?
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What is Value Creation?
What is Value Creation?
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What is Global Expansion?
What is Global Expansion?
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What are Cost Pressures?
What are Cost Pressures?
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What is Global Standardization Strategy?
What is Global Standardization Strategy?
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What is Localization Strategy?
What is Localization Strategy?
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What is Transnational Strategy?
What is Transnational Strategy?
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What is International Strategy?
What is International Strategy?
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Defining the 'Industry'?
Defining the 'Industry'?
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What are Substitutes?
What are Substitutes?
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What is Threat of New Entrants?
What is Threat of New Entrants?
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What is Rivalry Among Existing Competitors?
What is Rivalry Among Existing Competitors?
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What is the Bargaining Power of Suppliers?
What is the Bargaining Power of Suppliers?
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What is the framework for analysing industry profitability?
What is the framework for analysing industry profitability?
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Strategic Positioning
Strategic Positioning
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What is a competitive advantage?
What is a competitive advantage?
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Strategic Positioning
Strategic Positioning
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What is Globalization?
What is Globalization?
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What is the role of Global Institutions?
What is the role of Global Institutions?
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What is a Multinational enterprise?
What is a Multinational enterprise?
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What is Global Economy of the Twenty-First Century?
What is Global Economy of the Twenty-First Century?
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What is the political system?
What is the political system?
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Collectivism
Collectivism
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Describe command economy
Describe command economy
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Corporate Social Responsibility, what is it?
Corporate Social Responsibility, what is it?
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Sustainability
Sustainability
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What are Ethics?
What are Ethics?
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What is Absolute Advantage?
What is Absolute Advantage?
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Study Notes
Schedule
- January 8, Lecture 1: Introduction to the course.
- January 13, Lecture 2: Strategy, based on Hill, Chapter 13.
- January 15, Lecture 3: External Analysis using Porter's Five Forces model, alongside Seminar 1, a case study on Smart Communications Inc (A).
- January 20, Lecture 4: Internal Analysis, based on Hill, Chapter 13.
- January 22, Lecture 5: Globalization, based on Hill, Chapter 1.
- January 27, Lecture 6: National Differences in Political, Economic, and Legal Systems, based on Hill, Chapter 2.
- January 29, Lecture 7: National Differences in Economic Development, based on Hill, Chapter 3, alongside Seminar 2, a case study on Tony's Chocolonely.
- February 3, Lecture 8: Cultural Differences, based on Hill, Chapter 4.
- February 5, Lecture 9: Ethics, CSR, and Sustainability, based on Hill, Chapter 5.
- February 10, Lecture 10: International Trade Theory, based on Hill, Chapter 6.
- February 12, Lecture 11: International Business Organization, based on Hill, Chapter 14, alongside Seminar 3, a case study on BP: Texas City to Gulf of Mexico.
- February 17, Lecture 12: Entry Strategies and Strategic Alliances, based on Hill, Chapter 15.
- February 19, Lecture 13: Global Production and Supply Chain Management, based on Hill, Chapter 17.
- February 24, Lecture 14: Global Marketing and R&D, based on Hill, Chapter 18.
Brand Management
- Brands serve as marketing tools.
- Brands identify an offering.
- Brands differentiate offerings from similar market options.
- Brands create market value that goes beyond the tangible attributes of an offering.
- Products focus on physical attributes and tangible benefits like taste or nutrition.
- Brands focus on symbolic attributes and elements.
- Brands create differentiation and emotional connections with customers through name and logo.
- Brands are created in the mind.
- Brand image reflects perceptions and enhances emotional connections, shaped by associations that consumers have.
- Commodity Trap happens when products lose uniqueness.
- To avoid the commodity trap, Coca-Cola endorsed the Coke trademark.
- Emotional branding connects brands with feelings such as happiness and nostalgia.
- Cultural integration links brands to global and local traditions, like the Olympics or Christmas.
- Three categories of product attributes: observable (color), experimental (taste), and credence (safety).
- Brand value depends on how visible the attributes are.
- Observable attributes have high visibility, experimental attributes have medium visibility, and credence attributes have low visibility.
- Inverse relationship exists, where brand reliance increases as benefit visibility goes down.
- Unobservable benefits make brands critical to communicate value.
Strategy
- Strategy involves managers taking actions to reach the firm's goals and centers on success through clear goals, direction, and consistency.
- SMART goals are: Specific; Measurable; Achievable; Relevant; Time-framed.
- For most firms, the main goal is to maximize owners' and shareholders' value through profitability, measured as return on invested capital ((Net profits ÷ Total invested capital)), and profit growth, based on net profit increase over time.
- Firm profit is simplified to profit per unit x units sold.
- Value creation is the difference between production cost (C) and perceived quality (V).
- Competitive pressure influences the gap between perceived value (V) and price (P)
- Value creation benefits both firms (profit per unit is price minus cost) and consumers (consumer surplus per unit is perceived value minus price).
- To increase value, firms can lower costs using a low-cost strategy.
- Firms can also enhance value through a differentiation strategy.
- Global expansion involves expanding the potential market size for domestic products and taking advantage of location economies
- Pressures exist for cost reduction and local responsiveness.
- Local responsiveness is driven by consumer and political demands as well as differences in infrastructure and practices.
- Global standardization strategy focuses on increasing profitability and profit growth by reducing costs, suitable when cost pressures are high and local responsiveness is minimal for economies of scale and location
- Localization strategy increases profitability by customizing goods and services, good when cost pressures are not intense and there are significant differences accross nations.
- Transnational strategy attempts to simultaneously achieve low costs and differentiate product offerings across geographic markets.
- Needs complex multidirectional flows of skills leading to conflicting demands and is hard to acheive.
- International strategy creates value by transferring core competencies to foreign markets with lacking indigenous competitors, with low cost pressures and local responsiveness.
- International strategy involves taking products from domestic market and selling them internationally with minimal customisation that is often centralized.
Industry External Analysis
- Strategy is a set of actions managers take to attain goal and requires trade-Offs of balancing cost.
- Global strategy involves balancing cost reduction and local responsiveness.
- Massive profitability differences exist across industries.
- Developed by Michael E Porter, the framework was first published in Harvard Business in 1979.
- Porter's Five Forces Framework aims to assess industry’s competitive environment.
- The Framework considers competitive intensity and industry attractiveness.
- The "industry" is a group of competitors producing substitutes.
- It must be close enough that any behavior will affect them either directly or indirectly.
- Industry boundaries are defined by: Scope of products or services, and geographical scope
- Substitutes meet the same need as an industry's product, but differently.
- The threat of substitutes is high when: There is a high value or low price, there is high similarity, improvements make it appealing, and low switching costs for buyers.
- New entrants increase competition, pressuring prices and costs.
- The threat of entry limits industry profit potential.
- Rivalry is strong is when there are numerous similar competitors, the industry growth is strong and there are high exit barriers.
- Supplier power impacts industry profitability.
- Suppliers have Bargaining Power when: They are more concentrated than buyers, don't depend on revenue, and there are high switching costs for buyers.
- Buyers have high Bargaining Power when: purchasing is in large volumes, low switching costs, Buyers can backward intergrate, and are neglible on performance.
- Soft Drink Industry components are Weak-medium buyers, weak suppliers, medium competitors, weak entry, and weak substitutes.
- Typical steps in Industry Analysis: define the industry; Identify the participants and segment them into groups; Asses the drivers; Determine overall industry; Analyse recent changes.
- Common Pitfalls in Industry Analysis consist of defining it too broadly or narrowly; prioritising; confusing effect with cause; ignoring trends; confusing changes; guide strategy.
- Any of the Five Forces can turn what seems like an attractive industry into an unattractive one.
Internal Analysis
- Within-industry profitability can vary and is analysed through performance.
- Strategic Positioning involves balance value creation and low cost.
- Key to success, firms want to be on the frontier.
- Strategic Positioning has tow key dimensions - How does the company create value with cost leadership or differentiation (competitive adv) and segmented (scope adv).
- Competitive Advantage is the edge that allows a firm to capture more value.
- This occurs when a firm drives a wider wedge between Willingness to Pay and cost compared to its rivals.
- Firms have to choose a position on the Efficiency Frontier to balance value and cost efficiently and operations are essential to Align.
- Strategic Positioning defines who to target (competitive scope) and how to compete (competitive advantage).
- Firms can focus on either costs, or different products for spec needs,
- Value Drivers include product features, customer service, brand and reputation, customisation and technology
- Cost drivers are Economies of Scale, curve effects, Capacity Utilization, Supply Chain Efficiency, Technology.
- Increasing Consumer Retention: Switching Costs & Customer Loyalty
- Advantage is sustained with Preventing Imitation, Knowledge Causal Ambiguity
Globalization
- Globalization is the shift toward a more integrated and interdependent world economy through globaliization of markets and production.
- Markets involves merging of historically distinct and separate national markets in one global marketplace such as decrease in trade.
- Global institutions police the global marketplace and promote treaties that govern the business system through voluntary agreements.
- Globalization is driven by declineing trade and investment and technological change.
- These drive the creation of a production system.
- Economic system has gradually become more favourable and brings opportunities but also risks.
- Criticism points to distruction of jobs in both the US and Europe.
- Labor regulations also increase in cost, leading to Encourage firms to relocate to avoid strict labor and/environmental rules
- It shifts power from away local governments/
- These may be improved by lowering barriers to trade and investment.
National Differences in Economic Development
- Countries differ which is reflected both politically and econimically.
- Countries are affected by collectivism and individualism.
- Collectivism emphasizes collective goals while Individualism emphasizes individual principles of freedom, however there is a grey area.
- Democracy the the rule of the people, who are represented through elects and safeguards based on constutional law.
- Totalitarianism has 4 forms - comnunist, theocratic, tribal and right winged, which leads to psuedo-democracies.
- There are 3 economic systems: market, command and mixed.
- In a trade system, governments regualte behavior and remedies shaped are by political system
- Countries also differ in property rights.
- Economic development measures the monitary or market value of goods and services.
- Other definitions of development include the Human Development Index (HDI), which has components of wealthcare and education.
- Geography and demographics also play a role - they invest in education to offset disadvantges.
- It is seen through polical freedom.
- Economic systems have been changed due to soviet collapse. Economic system and property rights regime influence economic opportunities
Cultural Differences
- Understanding and adapting is essential, with values and norms that might affect the business.
- Culture is a design for living which societies refer people to with a common set.
- Values are ideas about what is good.
- Norms are social rules and guidelines that prescribe appropriate behavior in particular situations.
- There is not a 1 to 1 map as they change from nation to state.
- These are affected by the ethics, CSR, and sustainability of countries.
Ethics, CSR, and Sustainability
- Ethics CSR and sustainability social issues in the system of businesses.
- It requires accepted principles of right or wrong.
- Corporate social responsibility is when corporations consider social consequence for making decisions with presumpsion in both a good economic and social sense.
- These factors should be communicated to stakeholders on what has been regulated.
- Sustainability idea that organisation that is negative to future generations.
- Aligned with the short run, more than envrionmental factors.
- Issues can stem from political, economic development and culutral differences as well and not be ethical in one place.
- Should be minimum aceptable to prevent labour abuse.
- Basic human rights are not universally accessible.
- There are various issues with corruption or envrionmental p.
- These include un ethical behavior and the use of violence etc.
International Trade Theory
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