Interaction Design and User Experience
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Questions and Answers

What is the primary goal of effectiveness in usability?

  • To ensure users can learn and remember how to use a product
  • To support users in carrying out their tasks efficiently
  • To provide a wide range of functions to users
  • To enable users to achieve their goals and complete tasks (correct)

What is the main focus of efficiency in usability?

  • How safe a product is to use
  • How well a product supports users in carrying out their tasks (correct)
  • How easily users can learn a product's functionality
  • How many features a product provides

What is a key aspect of safety in usability?

  • Providing users with a wide range of functionality
  • Making products easy to remember
  • Helping users learn how to use a product quickly
  • Protecting users from hazardous external conditions (correct)

What is an example of a hazardous condition referred to in the safety aspect of usability?

<p>An x-ray machine (A)</p> Signup and view all the answers

What is an undesirable situation in the safety aspect of usability?

<p>A user making a mistake while using a product (B)</p> Signup and view all the answers

How can interactive products be made safer in terms of undesirable situations?

<p>By preventing users from making serious errors and providing recovery options (D)</p> Signup and view all the answers

What is utility in the context of usability?

<p>How well a product provides the right kind of functionality (C)</p> Signup and view all the answers

What is the focus of memorability in usability?

<p>How easy a product is to remember (B)</p> Signup and view all the answers

What is a crucial part of understanding users in interaction design?

<p>Defining the primary objective of the product (C)</p> Signup and view all the answers

What are usability goals typically operationalized as?

<p>Series of questions (D)</p> Signup and view all the answers

What is a key benefit of asking usability questions early in the design process?

<p>Alerting designers to potential design problems (D)</p> Signup and view all the answers

What is a key aspect of usability in interaction design?

<p>Ensuring the product is easy to learn (A)</p> Signup and view all the answers

What is a key difference between usability and user experience goals?

<p>Usability focuses on meeting specific criteria, while user experience focuses on the nature of the experience (A)</p> Signup and view all the answers

Why is asking simply

<p>It doesn't provide enough information (A)</p> Signup and view all the answers

What is a key objective of interaction design?

<p>To design a product that is easy to learn and use (C)</p> Signup and view all the answers

What is the purpose of usability goals?

<p>To provide a concrete means of assessing an interactive product (B)</p> Signup and view all the answers

Flashcards

Interaction Design

The process of designing interactive products that are easy to use and enjoyable for users.

Objectives of Interaction Design

The objectives of interaction design are to ensure that the product is usable, enjoyable, and achieves its intended purpose.

Usability Goals

Usability goals are specific criteria that measure how well a product meets user needs.

Effectiveness (Usability Goal)

Effectiveness refers to how well a product achieves its intended purpose.

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Efficiency (Usability Goal)

Efficiency refers to how easily and quickly users can complete tasks using the product.

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Safety (Usability Goal)

Safety involves protecting users from dangerous conditions or errors while interacting with the product.

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Utility (Usability Goal)

Utility refers to the extent to which the product provides the right features and functions for its intended users.

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Learnability (Usability Goal)

Learnability refers to how easily users can learn to use the product.

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Memorability (Usability Goal)

Memorability refers to how easily users can remember how to use the product.

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User Experience (UX)

User experience (UX) refers to the overall impression and feelings users have when interacting with a product.

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Goals

Goals are the overall objectives that a product aims to achieve.

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Dangerous Conditions (Safety)

Dangerous conditions refer to external factors that could harm users while using a product.

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Undesirable Situations (Safety)

Undesirable situations refer to scenarios where users might unintentionally perform actions that could lead to undesirable outcomes.

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Ergonomics

Ergonomics refers to the study of how people interact with their environment, particularly in the context of work.

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Design Process

The design process involves understanding user needs, creating prototypes, testing, and iterating to improve user experience.

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Importance of Interaction Design

Interaction design is essential for creating digital products that are effective, efficient, safe, and enjoyable to use.

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Study Notes

Interaction Design and the User Experience

  • Interaction design involves understanding users and their primary objectives, such as designing an efficient system or a learning tool.

Objectives of Interaction Design

  • Classifying objectives into:
    • Usability
    • User Experience
    • Goals

Usability Goals

  • Typically operationalized as questions to assess various aspects of an interactive product and the UX.
  • Purposes of usability goals:
    • To provide a concrete means of assessing the design.
    • To alert designers to potential design problems and conflicts early in the design process.

Breaking Down Usability Goals

  • Usability is broken down into the following goals:
    • Effectiveness: ensuring the product does what it is supposed to do.
    • Efficiency: supporting users in carrying out their tasks.
    • Safety: protecting users from dangerous conditions and undesirable situations.
    • Utility: providing the right kind of functionality.
    • Learnability: how easy is the product to learn.
    • Memorability: how easy is the product to remember how to use.

Effectiveness

  • Refers to how good a product is at doing what it is supposed to do.
  • Question: Is the product capable of allowing people to learn, carry out their work efficiently, access the information they need, or buy the goods they want?

Efficiency

  • Refers to the way a product supports users in carrying out their tasks.
  • Question: Can users sustain a high level of productivity once they have learned how to use the product?

Safety

  • Involves protecting users from dangerous conditions and undesirable situations.
  • Questions:
    • What is the range of errors that are possible using the product?
    • What measures are there to permit users to recover easily from them?

Safety (Ergonomic Aspects)

  • Refers to:
    • Dangerous conditions: external conditions where people work (e.g., hazardous conditions).
    • Undesirable situations: helping users avoid dangers of carrying out unwanted actions accidentally.

Utility

  • Refers to the extent to which the product provides the right kind of functionality.
  • Question: Does the product provide an appropriate set of functions that will enable users to carry out all their tasks?

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Learn about the different forms of guidance used in interaction design and understand the primary objective of developing an interactive product for users.

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