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Questions and Answers
What does bad faith refer to in the context of insurance?
What does bad faith refer to in the context of insurance?
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What must be established for a personal injury claim to be based on negligence?
What must be established for a personal injury claim to be based on negligence?
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What is the primary consequence of setting an initial claim reserve too low?
What is the primary consequence of setting an initial claim reserve too low?
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In legal terms, what does 'foreseeability' relate to?
In legal terms, what does 'foreseeability' relate to?
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How does 'anchoring' influence the claims process?
How does 'anchoring' influence the claims process?
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Who carries the burden of proof in a personal injury case?
Who carries the burden of proof in a personal injury case?
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What is an expert witness primarily used for in court?
What is an expert witness primarily used for in court?
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What is a key responsibility of property owners under the attractive nuisance doctrine?
What is a key responsibility of property owners under the attractive nuisance doctrine?
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What behavior characterizes an insurer's intentional refusal to fulfill contractual obligations?
What behavior characterizes an insurer's intentional refusal to fulfill contractual obligations?
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What is the primary purpose of correctly setting initial reserves in claims management?
What is the primary purpose of correctly setting initial reserves in claims management?
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Study Notes
Vocabulary Words
- Anchoring (FLF Strategy): Initial reserve amount set by an adjuster influences future claim assessments. Low initial reserves can lead to insufficient funds, while high reserves prepare for more significant settlements. Understanding anchoring is crucial to accurate financial management in handling claims.
- Attractive Nuisance Doctrine: Property owners are liable for injuries to children attracted to hazardous property conditions (e.g., swimming pools, trampolines). This heightened responsibility applies even if children are trespassing.
- Bad Faith: Intentional refusal to fulfil contractual obligations (e.g., unreasonably denying or delaying a claim, failing to investigate properly). This is a violation of the insurer's duty to deal fairly with policyholders.
- Duty of Care: Legal obligation to maintain a reasonable level of care to avoid harming others. Central in personal injury and property liability cases.
- Emotional Distress: Mental suffering resulting from trauma (a type of non-economic damage).
- Burden of Proof on the Plaintiff: The injured party is responsible for providing evidence establishing the defendant's actions caused the injury.
- Expert Witness: Provides specialized knowledge in legal proceedings.
- Foreseeability: Ability to anticipate potential harm resulting from actions. Crucial in negligence cases to determine if a defendant should have anticipated and prevented risks.
- Legal Basis: Underlying legal foundation or justification for a claim.
Legal Basis Examples
- Liability (Why a Person is at Fault): Legal framework that establishes fault.
- Litigation: Legal process of taking a case to court.
- Made Whole Doctrine: Ensures injured parties are fully compensated for losses (medical, lost wages, etc.) before other parties (like insurers).
- Negligence: Failure to exercise reasonable care leading to harm. Can be a legal basis for a personal injury claim.
- Spoilation of Evidence: Intentional, reckless, or negligent destruction, alteration, or concealment of relevant evidence in a legal proceeding. This can lead to serious consequences in court.
- Standard of Care: Defined benchmark for cautiousness in a given situation. Used to evaluate if someone acted responsibly to prevent harm.
Negligence
- Legal Basis: Personal injury claims can be based on negligence if the plaintiff demonstrates a duty of care was owed, breached, and caused harm.
- Example (Car Accident): A driver running a red light causing an accident could be held liable due to negligence.
Strict Liability
- Legal Basis: Defendants can be responsible for injuries regardless of intent or negligence, particularly in cases involving inherently dangerous activities, defective products, or animal attacks.
- Example (California Dog Bites): Owners are strictly liable for damages if their dog bites a person, regardless of prior behavior or knowledge.
Premises Liability
- Legal Basis: Property owners are responsible for injuries occurring on their property if they fail to maintain safe conditions.
- Example (Slip and Fall): If a customer slips in a store due to a wet floor without a warning sign, a premises liability claim might be valid.
Product Liability
- Legal Basis: Plaintiffs can recover damages from products proven defective or dangerous. Manufacturers, distributors, and retailers might be deemed strictly liable.
- Example (Malfunctioning Airbag): A person injured by a malfunctioning airbag could file a product liability claim against the manufacturer.
Intentional Torts
- Legal Basis: Wrongful acts performed with intent (e.g., assault, battery) that cause harm. Claims may arise from intentional actions if intent is demonstrated.
- Example (Assault and Battery): A person punched during an altercation could file a claim based on battery.
Wrongful Death
- Legal Basis: Surviving family members can file a claim if a person dies due to another's negligence, recklessness, or intentional act.
- Example (Drunk Driver): Family members could file a wrongful death claim if a loved one dies in a car accident due to a drunk driver.
Vicarious Liability
- Legal Basis: One party is held responsible for the actions of another (e.g., employers responsible for actions of employees).
- Example (Delivery Driver Accident): An injured party might hold the delivery driver's employer liable for a crash if the driver was on duty.
Negligent Infliction of Emotional Distress
- Legal Basis: Claims for emotional harm can be made even without physical injury if caused by another party's negligence.
- Example (Witnessing a Serious Injury): A person witnessing a loved one's injury due to someone else's negligence might have a claim.
Reasonably and Responsibly
- Definition: Actions that are prudent, cautious, with consideration for potential consequences. In legal and professional situations, it represents a standard that a reasonable person would meet under similar circumstances.
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Description
Test your knowledge of key insurance terminology related to claims management and legal responsibilities. This quiz covers concepts such as anchoring, bad faith, and the duty of care, essential for understanding insurance regulations and practices.