Podcast
Questions and Answers
What are some of the options available for premium payment according to the text?
What are some of the options available for premium payment according to the text?
- Payment via chat bots
- Payment through SMS (correct)
- Payment through insurance intermediary
- Deposit at a bank branch
Which touch-point allows digital premium payment in a single scan?
Which touch-point allows digital premium payment in a single scan?
- Email desk
- Mobile App
- Customer portal (correct)
- Branch walk-in
When should an insurance intermediary deposit collected premium according to the text?
When should an insurance intermediary deposit collected premium according to the text?
- Within 24 hours of collection (correct)
- Within 48 hours of collection
- Whenever convenient
- Within a week of collection
Which premium payment method does not require the assumption of any risk before receiving the premium?
Which premium payment method does not require the assumption of any risk before receiving the premium?
Which customer touch-point is least likely to be used for premium payment?
Which customer touch-point is least likely to be used for premium payment?
What is the term for the policyholder not needing to pay anything to the network hospital?
What is the term for the policyholder not needing to pay anything to the network hospital?
What is the term for the amount paid by the policyholder to the insurer at regular intervals?
What is the term for the amount paid by the policyholder to the insurer at regular intervals?
Which term refers to initially paying for medical expenses and then seeking reimbursement?
Which term refers to initially paying for medical expenses and then seeking reimbursement?
What is the term for the insurance company that provides coverage for specified risks?
What is the term for the insurance company that provides coverage for specified risks?
Which type of premium payment occurs at regular intervals such as monthly, quarterly, or annually?
Which type of premium payment occurs at regular intervals such as monthly, quarterly, or annually?
What term describes the protection or benefits provided by an insurance policy?
What term describes the protection or benefits provided by an insurance policy?
What are the options available for customers to pay their premiums?
What are the options available for customers to pay their premiums?
How do customers receive advance notices about their premium payments?
How do customers receive advance notices about their premium payments?
What is the purpose of a Grace Period for Premium Payment?
What is the purpose of a Grace Period for Premium Payment?
What happens if a health insurance policy is not renewed on time?
What happens if a health insurance policy is not renewed on time?
Why is timely payment for health insurance renewal necessary?
Why is timely payment for health insurance renewal necessary?
Which payment method allows customers to set up automatic deductions for premiums?
Which payment method allows customers to set up automatic deductions for premiums?
