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Questions and Answers
What is the maximum policy term available for this insurance?
How long after the first premium deduction should a customer wait to contact for their Policy Schedule?
Which of the following is NOT an option for contacting customer service?
Which USSD code can be used for paying outstanding premiums?
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According to the policy, once the term is chosen, what happens to it?
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What is provided if the policy is active and there have been no Death or TPD claims at the end of the policy term?
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What happens if you surrender your policy during the term?
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What is the consequence of having a policy term that results in less than 5 years of free cover?
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Which of the following documents can be used to establish the identity of the policyholder or claimant?
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What is the surrender value after 5 years if the total premiums paid are $10,000?
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What percentage of the Sum Assured is paid in case of permanent disability?
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What is the cash value payable during the free extended cover period following the maturity benefit?
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What must the policyholder ensure to optimize the benefits of the long-term policy?
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Study Notes
Policy Details
- Policyholders receive a free 5-year extended life cover if the policy is active at the end of the term and no death or TPD claims were made.
- The free extended cover may be less than 5 years or even zero for policyholders aged 50 to 55 at policy inception.
- In the event of death during the free cover period, the beneficiary receives the sum assured at the end of the policy term.
- There's no double payout for accidental death during the free cover period.
- Policyholders with permanent disability, after satisfying the deferred periods, receive a percentage of the sum assured depending on the severity of the disability.
Surrender Value
- Policyholders can surrender their policy at any time during the policy term.
- A surrender value, based on the year of surrender, is payable, but no cash value is payable during the free extended cover period.
- The surrender value is a percentage of the total premiums paid as at the date of surrender.
Policy Term
- The policy term is the period during which life insurance coverage is provided, subject to regular premium payments.
- Available policy terms are 5, 8, 10, 12, and 15 years.
- The policy term cannot be changed after policy commencement.
Minimum and Maximum Entry Age
- The minimum entry age for the policy is 18 years.
- The maximum entry age depends on the chosen policy term:
- 5-year term: 55 years
- 8-year term: 55 years
- 10-year term: 55 years
- 12-year term: 53 years
- 15-year term: 50 years
Contact Information
- Policyholders should contact the company immediately if they haven't received their policy schedule two months after their first premium deduction.
- Contact options include:
- Customer service hotline: 0302 208 877
- Branch offices
- Email: [email protected]
- Postal Address: Prudential Life Insurance Ghana Limited, P.O.Box AN 11549, Accra North, Ghana
- Payment options include:
- USSD code: *778# across all networks
- PruBot (Whatsapp Service): Send "Hi" to +233 55 144 5522
- Social media: @Prulifegh, @Prulifeghana
- Branch addresses include:
- Head Office: 12th Floor, 335 Place, N1 Highway - Dzorwulu
- Osu Branch: Adjacent Glory Oil Filling Station, Labone Junction, Towards Danquah Circle
- Dansoman Branch: Emmanuel Courts, Dansoman Roundabout, Near St.
- Kumasi Branch: Dufie Plaza, Behind Kessben
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Description
Test your understanding of insurance policy details, including the rules regarding extended life cover, surrender values, and payouts. This quiz covers essential aspects that every policyholder should know to make informed decisions about their insurance plans.
