Instructive vs. Supportive Leadership Quiz
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Questions and Answers

What is a key aspect of Social Radar Empathy according to the text?

  • Service orientation (correct)
  • Political awareness
  • Developing others
  • Leveraging diversity
  • Which of the following is NOT mentioned as a factor that helps in developing empathy?

  • Shared experiences
  • Respect
  • Trust
  • Anticipating needs (correct)
  • In what way does Empathy contribute to 'savvy' according to the text?

  • Listening to customers
  • Gaining customer satisfaction
  • Understanding customers
  • Responding effectively despite currents in the organization (correct)
  • Which of the following is an important aspect related to leveraging diversity?

    <p>Appropriate responses</p> Signup and view all the answers

    What is a characteristic of efforts focused on improving overall customer experience?

    <p>Listening to customers</p> Signup and view all the answers

    What type of leadership is often used when team members are highly motivated but lack direction?

    <p>Instructive Leadership</p> Signup and view all the answers

    In what situation might empathy not always be a significant factor in leadership according to the text?

    <p>When applying Supportive Leadership</p> Signup and view all the answers

    Which leadership style tailors leadership based on the needs of team members like 'mom & dad'?

    <p>Supportive Leadership</p> Signup and view all the answers

    When should coaching leadership be applied according to the text?

    <p>When a sense of direction and motivation is needed</p> Signup and view all the answers

    Which leadership style might involve delegating tasks to more mature and motivated team members?

    <p>Charismatic Leadership</p> Signup and view all the answers

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