Inova Volunteer Training Quiz
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Questions and Answers

What are Inova's Values?

  • Integrity, Safety, Honor, Purpose, Acceptance
  • Learn, Teach, Grow, Inspire
  • Dance, Live, Nobody, Is, Watching
  • Patient Always, Our People, One Team, Integrity, Excellence (correct)
  • Why is clocking in and out important for each volunteer?

  • It covers you under the hospital's liability insurance while you are volunteering.
  • It enables us to locate you in the event of an emergency.
  • It tracks your service for the annual volunteer recognition awards.
  • All of the above (correct)
  • You are expected to report for duty when weather conditions are severe.

    False

    What should you do with your personal belongings at the hospital?

    <p>Both A and B</p> Signup and view all the answers

    What should you do if you receive a gratuity for your service?

    <p>Try to decline tips graciously, but do not make the situation uncomfortable.</p> Signup and view all the answers

    Inova uses Plain Language Alerts to describe incidents.

    <p>True</p> Signup and view all the answers

    If you see fire or suspected fire, what should you do?

    <p>All of the above</p> Signup and view all the answers

    Volunteers can play a role during a 'Fire' Facility Alert by reassuring patients and visitors.

    <p>True</p> Signup and view all the answers

    Trauma Full Activation and Trauma Modified Activation require immediate action from volunteers.

    <p>False</p> Signup and view all the answers

    BE FAST is the acronym used to identify stroke symptoms.

    <p>True</p> Signup and view all the answers

    What should you do during a 'Missing Infant/Child' Security Alert?

    <p>All of the above</p> Signup and view all the answers

    What should you do if you receive a bomb threat over the phone?

    <p>Refer to the bomb threat checklist by the phone and do your best to keep the caller talking.</p> Signup and view all the answers

    What should you do during a Hostile Person(s) with Weapon Alert?

    <p>Regardless of your proximity of the alert, follow the Run, Hide, Fight instructions.</p> Signup and view all the answers

    Study Notes

    Inova Volunteer Training Key Points

    • Inova's core values: Patient Always, Our People, One Team, Integrity, Excellence.
    • Clocking in and out is essential for coverage under hospital liability insurance and to track volunteer service for recognition awards.
    • Volunteers are not expected to report during severe weather conditions; however, trained volunteers may help if they can do so safely.
    • Personal belongings should be limited to essentials; avoid bringing valuables into the hospital.
    • Gratuities from patients or visitors should be declined gracefully and reported to Volunteer Services.
    • Inova utilizes Plain Language Alerts to communicate emergencies clearly and provide necessary actions.
    • In case of fire, actions include raising the alarm, rescuing those in danger, and closing doors to contain fire and smoke.
    • Volunteers can aid in reducing panic during a "Fire" Facility Alert by reassuring patients and visitors.
    • Trauma activation alerts typically do not require action from volunteers or most staff members.
    • The acronym BE FAST helps identify stroke symptoms: Balance, Eyes, Face, Arm, Speech, and Time to call for help.
    • "Missing Infant/Child" alerts require volunteers to stay alert and report any matching individuals to Security.
    • In the event of a bomb threat, keep the caller talking and refer to a bomb threat checklist; hanging up is not advised.
    • During a Hostile Person(s) with Weapon Alert, follow the Run, Hide, Fight protocol regardless of your location.

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    Description

    Test your knowledge of Inova's core values and the importance of clocking in and out as a volunteer. This quiz covers essential principles for effective volunteering and offers insights into maintaining safety and integrity. Prepare to improve your understanding and effectiveness as a volunteer at Inova.

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