Questions and Answers
What are Inova's Values?
Why is clocking in and out important for each volunteer?
You are expected to report for duty when weather conditions are severe.
False
What should you do with your personal belongings at the hospital?
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What should you do if you receive a gratuity for your service?
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Inova uses Plain Language Alerts to describe incidents.
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If you see fire or suspected fire, what should you do?
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Volunteers can play a role during a 'Fire' Facility Alert by reassuring patients and visitors.
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Trauma Full Activation and Trauma Modified Activation require immediate action from volunteers.
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BE FAST is the acronym used to identify stroke symptoms.
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What should you do during a 'Missing Infant/Child' Security Alert?
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What should you do if you receive a bomb threat over the phone?
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What should you do during a Hostile Person(s) with Weapon Alert?
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Study Notes
Inova Volunteer Training Key Points
- Inova's core values: Patient Always, Our People, One Team, Integrity, Excellence.
- Clocking in and out is essential for coverage under hospital liability insurance and to track volunteer service for recognition awards.
- Volunteers are not expected to report during severe weather conditions; however, trained volunteers may help if they can do so safely.
- Personal belongings should be limited to essentials; avoid bringing valuables into the hospital.
- Gratuities from patients or visitors should be declined gracefully and reported to Volunteer Services.
- Inova utilizes Plain Language Alerts to communicate emergencies clearly and provide necessary actions.
- In case of fire, actions include raising the alarm, rescuing those in danger, and closing doors to contain fire and smoke.
- Volunteers can aid in reducing panic during a "Fire" Facility Alert by reassuring patients and visitors.
- Trauma activation alerts typically do not require action from volunteers or most staff members.
- The acronym BE FAST helps identify stroke symptoms: Balance, Eyes, Face, Arm, Speech, and Time to call for help.
- "Missing Infant/Child" alerts require volunteers to stay alert and report any matching individuals to Security.
- In the event of a bomb threat, keep the caller talking and refer to a bomb threat checklist; hanging up is not advised.
- During a Hostile Person(s) with Weapon Alert, follow the Run, Hide, Fight protocol regardless of your location.
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Description
Test your knowledge of Inova's core values and the importance of clocking in and out as a volunteer. This quiz covers essential principles for effective volunteering and offers insights into maintaining safety and integrity. Prepare to improve your understanding and effectiveness as a volunteer at Inova.
