Understanding communication skills
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Questions and Answers

List the objectives of communication and briefly explain each objective.

The objectives of communication include: Information - providing data or knowledge, Problem Solving and Decision Making - resolving issues and making choices, Generating Motivation - inspiring action, Building Human Relations - fostering connections, Providing Job Satisfaction - enhancing workplace contentment, Maintaining Relationship with External Agencies - managing external connections, To Boost Morale - increasing spirits, Order and Instructions - issuing directives, Advice, Counseling, Persuasion, and Suggestion - offering guidance, Education and Training - imparting knowledge.

Define the four steps of the communication process and provide a brief explanation of each step.

The four steps of the communication process are: Step I - Idea Formulation, Step II - Encoding, Step III - Decoding, and Step IV - Feedback. Idea Formulation involves forming the idea to be communicated. Encoding is the process of converting the idea into a message. Decoding is the interpretation of the message by the receiver. Feedback is the response from the receiver to the sender.

Identify and describe the types of communication mentioned in the text.

The types of communication mentioned are: Verbal Communication - using spoken or written words, Non-Verbal Communication - utilizing body language and gestures, Audio-Visual Communication - combining sound and visual elements, Electronic Communication - utilizing electronic devices, Computer-Based Communication - employing computers for communication. Verbal Communication can further be categorized as Written or Oral.

Explain the difference between verbal and non-verbal communication.

<p>Verbal communication involves the use of spoken or written words to convey a message, while non-verbal communication relies on body language, gestures, facial expressions, and other visual cues to communicate without words.</p> Signup and view all the answers

What are the various objectives of communication mentioned in the text?

<p>The various objectives of communication mentioned in the text include: Information, Problem Solving and Decision Making, Generating Motivation, Building Human Relations, Providing Job Satisfaction, Maintaining Relationship with External Agencies, To Boost Morale, Order and Instructions, Advice, Counseling, Persuasion, and Suggestion, and Education and Training.</p> Signup and view all the answers

Study Notes

Etymology of Communication

  • Derived from the Latin word “Communicare,” meaning "to make common to many" or "share."

Definition of Communication

  • Communication involves imparting or exchanging information through various means such as speaking, writing, or other mediums.
  • It is characterized as the process of passing information and understanding from one individual or organization to another.

Key Aspects of Communication

  • Involves transmission, imparting, and conveying information, as well as reporting, presenting, and relaying.
  • Encompasses the sharing of ideas, opinions, facts, and values between individuals or organizations.

Modern Communication

  • Modern forms include digital, interactive, and multimedia communication, expanding the modes and speed of information exchange.

The Communication Process

  • Involves sending and receiving information, emphasizing clarity and mutual understanding between the communicator and the audience.

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Test your knowledge of information security goals and common attacks. Learn about tools and practices used to protect digital and analog information, including authentication and permissions. Explore how InfoSec helps prevent information theft, modification, and loss.

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