Unit 1.1 - Introduction to IT/ITeS Industry
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Questions and Answers

What is one of the factors that has contributed to the growth of the IT/ITeS industry in India?

  • Government opposition to IT industry
  • Lack of skilled workforce
  • Increasing globalization (correct)
  • High cost compared to developed countries
  • Which government initiative in India focuses on transforming the country into a digitally empowered society?

  • Make in India
  • Digital India (correct)
  • Startup India
  • Skill India
  • What is one key aspect of the Make in India initiative by the Indian government?

  • Reduce foreign investment
  • Promote local manufacturing (correct)
  • Increase import taxes
  • Stifle employment opportunities
  • How does the Startup India program aim to support entrepreneurs in India?

    <p>Provide funding, mentorship, and regulatory reforms</p> Signup and view all the answers

    Which factor has NOT contributed to the growth of the IT/ITeS industry in India?

    <p>Government Opposition</p> Signup and view all the answers

    What do Information Technology Enabled Services (ITeS) leverage to enhance business processes?

    <p>Telecommunications</p> Signup and view all the answers

    Which of the following is an example of Knowledge Process Outsourcing (KPO)?

    <p>Research and Analytics</p> Signup and view all the answers

    In the context of ITeS, what does BPO stand for?

    <p>Business Process Outsourcing</p> Signup and view all the answers

    What does IT/ITeS industry contribute to India according to the text?

    <p>Global Technology Hub Transformation</p> Signup and view all the answers

    Which of the following tasks are typically included in Data Entry and Management within ITeS?

    <p>Data Processing and Database Management</p> Signup and view all the answers

    Study Notes

    Information Technology Enabled Services (ITeS)

    • ITeS refer to services that are delivered using information technology and telecommunications.
    • These services leverage technology to enhance and streamline business processes, improve efficiency, and provide value-added services to clients.
    • Examples of ITeS include:
      • Business Process Outsourcing (BPO)
      • Knowledge Process Outsourcing (KPO)
      • IT Support Services
      • Data Entry and Management
      • Customer Support

    Growth of IT/ITeS Industry in India

    • The IT/ITeS industry in India has witnessed exponential growth over the past few decades.
    • Factors contributing to this growth include:
      • Skilled Workforce
      • Cost Advantage
      • Government Support
      • Globalization
      • Innovation and Entrepreneurship
    • The industry has experienced rapid growth, contributing significantly to India's GDP, employment generation, and global competitiveness.

    Government Initiatives in India

    • The Indian government has taken several initiatives to promote the growth of the IT/ITeS industry, including:
      • Digital India
      • Make in India
      • Startup India
      • Skill India
    • These initiatives aim to:
      • Transform India into a digitally empowered society and knowledge economy
      • Encourage domestic and foreign companies to manufacture products in India
      • Foster entrepreneurship and promote the growth of startups
      • Skilling and upskilling the Indian workforce to meet industry demands

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    Explore the world of Information Technology Enabled Services (ITeS) which utilize technology and telecommunications to enhance business processes and provide value-added services. Learn about common examples like Business Process Outsourcing (BPO) and their significance in modern industries.

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