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Questions and Answers
Which of the following is NOT one of the five points of the Information Systems pentagon?
Which of the following is NOT one of the five points of the Information Systems pentagon?
All information systems primarily support business decision making.
All information systems primarily support business decision making.
False
What is the top level of the pyramid representing the major roles of Information Systems?
What is the top level of the pyramid representing the major roles of Information Systems?
Support Strategies for Competitive Advantage
The two main categories of Information Systems are Operations Support Systems and __________ Support Systems.
The two main categories of Information Systems are Operations Support Systems and __________ Support Systems.
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Match the following types of Operations Support Systems with their functions:
Match the following types of Operations Support Systems with their functions:
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Which systems utilize a specific type of databases for analysis?
Which systems utilize a specific type of databases for analysis?
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Executive information systems (EIS) do not use OLAP databases.
Executive information systems (EIS) do not use OLAP databases.
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Name one type of system that accesses databases using OLAP.
Name one type of system that accesses databases using OLAP.
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The type of databases that are typically accessed by OLAP is used in ________ systems.
The type of databases that are typically accessed by OLAP is used in ________ systems.
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Match the following systems with their primary function:
Match the following systems with their primary function:
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Which technology is NOT part of the Key Technologies of Multimedia?
Which technology is NOT part of the Key Technologies of Multimedia?
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High-Level Languages utilize binary coded instructions.
High-Level Languages utilize binary coded instructions.
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What does MIDI stand for?
What does MIDI stand for?
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The data hierarchy consists of six levels starting from _____ at the bottom.
The data hierarchy consists of six levels starting from _____ at the bottom.
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Match the categories of programming languages with their descriptions:
Match the categories of programming languages with their descriptions:
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What is a characteristic of distributed databases?
What is a characteristic of distributed databases?
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All data in distributed databases can be accessed simultaneously.
All data in distributed databases can be accessed simultaneously.
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What is a primary benefit of a distributed database for managers?
What is a primary benefit of a distributed database for managers?
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Distributed databases serve as a data resource for the ______.
Distributed databases serve as a data resource for the ______.
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Match the components of a distributed database with their descriptions:
Match the components of a distributed database with their descriptions:
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What is one role of IT in improving business processes?
What is one role of IT in improving business processes?
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Using IT can only enhance efficiency, not create new business opportunities.
Using IT can only enhance efficiency, not create new business opportunities.
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Name one characteristic of virtual corporations.
Name one characteristic of virtual corporations.
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IT can increase the complexity of investment to compete in a __________.
IT can increase the complexity of investment to compete in a __________.
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Match the internet capability with its related benefits:
Match the internet capability with its related benefits:
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Which of the following is NOT a benefit of network computers?
Which of the following is NOT a benefit of network computers?
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Maintaining valuable customers and relationships is an expected outcome of effective IT usage.
Maintaining valuable customers and relationships is an expected outcome of effective IT usage.
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What is a primary outcome of using IT to enhance organizational collaboration?
What is a primary outcome of using IT to enhance organizational collaboration?
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What type of view shows the logical relationships between different pieces of data in a database?
What type of view shows the logical relationships between different pieces of data in a database?
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A logical view of data includes information about how data is physically structured in storage.
A logical view of data includes information about how data is physically structured in storage.
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What type of data would be included in customer data within a financial context?
What type of data would be included in customer data within a financial context?
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The __________ view of data shows the relationships within data without considering how it is stored physically.
The __________ view of data shows the relationships within data without considering how it is stored physically.
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Match the following types of data with their descriptions:
Match the following types of data with their descriptions:
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Study Notes
System vs. Information System
- A system is a group of interconnected components working towards a shared goal.
- It involves accepting input, processing it, and producing output in an organized manner.
- An information system uses resources like people, hardware, software, data, and networks to handle input, processing, output, storage, and control activities.
IS Framework for Business Professionals
- The framework is a five-part structure.
- Components include Business Applications, Management Challenges, Information Systems, Development Processes, and Foundation Concepts, and Information Technologies.
Major Roles of Information Systems
- A hierarchical structure with three main roles
- At the top is supporting strategies for competitive advantage.
- The middle layer supports business decision making
- The bottom level supports business processes and operations.
Types of Information Systems
- A hierarchical overview of information systems.
- Top level is Operations and Management support systems. The bottom level is broken into segments encompassing Transaction Processing, Process Control, Enterprise Collaboration, Management Information, Decision Support, and Executive Information Systems.
IS Resources
- Hardware resources
- Software resources
- People resources
- Data resources
- Network resources
Products
- Paper reports
- Visual displays
- Multimedia documents
- Electronic messages
- Graphics images
- Audio responses
Strategic Uses of Information Technology (Strategy, IT Role, Outcome)
- Strategy:
- Improving business process
- Promoting business innovation
- Locking in customers and suppliers
- IT Role: Using IT to reduce costs, create new products or services; linking business to customers and suppliers to improve quality.
- Outcome: Enhancing efficiency, creating new business opportunities, maintaining valuable customer and supplier relationships
Strategic Uses of Information Technology (Strategy, IT Role, Outcome)
- Strategy:
- Raising barriers to entry
- Building a strategic IT platform
- Building a strategic information base
- IT Role: Increasing investment amounts, complexity of IT needed to compete, using operational resources to support strategic uses and provide information to support the firm's competitive strategy.
- Outcome: Increasing market share, creating new business opportunities, enhancing organizational collaboration
The Internet Value Chain
- Internet capability provides benefits to companies:
- Marketing and Product Research
- Sales and Distribution
- Support and Customer Feedback
- Benefits to the company. Lower-cost distribution, Reaching new customers, Increased customer responses.
- Opportunity for Advantage: Increased market share, Lower cost margins, and Enhanced customer satisfaction.
Virtual Corporations
- Major characteristics are borderless, adaptability, technology, opportunism, and trust.
Network Computers and Terminals
- Network Computers (Thin Clients) and NetPCs offer advantages:
- Lower purchase costs
- Easier maintenance
- Easier software distribution and licensing
- Computer platform standardization
- Reduced end-user support requirements
- Improved manageability
- Network Terminals offer these same benefits.
Primary & Secondary Storage Media
- A pyramid showing storage media and characteristics. Access speed increase and capacity decrease, Cost per bit increases
Categories of Computer Software
- Computer software is categorized as application or system software.
- Application software is further divided into general-purpose programs and application-specific programs.
- System software is further divided into System management Programs and System development Programs.
Common General-Purpose Applications
- Electronic Mail
- Word Processing
- Presentation Graphics
- Multimedia
- Personal Information Manager
- Groupware
Multimedia Technologies
- Key technologies include: Video Capture Card, Authoring Language, Compact Disk Interactive, Compressed Audio, Computer Edit System, Storyboard, Sound Board (MIDI), Interactive Video, Digital Video, Digital Audio, Interactive.
Categories of Programming Languages
- Categories of programming languages include Machine Languages, High-Level Languages, Markup Languages, Assembler Languages, Fourth Generation Languages, and Object-Oriented Languages.
Data Hierarchy
- A hierarchy of data components:
- Database (collection of interrelated data)
- File (group of interrelated records)
- Record (collection of fields)
- Field (single piece of data)
- Byte (group of bits)
- Bit (smallest unit of data)
Operational DB & Analytical DB
- Operational DB: Detailed data for organizational operations. Types include Subject area databases, translation databases and production databases.
- Analytical DB: Information extracted for managers and end-users. Types include management databases, information databases, and multidimensional databases.
Database Management Approach
- The DBMS is a software interface between users and databases, managing data access for efficiency.
Warehouse DB & Distributed DB
- Warehouse DB: Stores data from the current and past years, providing a central source.
- Distributed DB: Databases of workgroups and departments, incorporating segments of both operational and common user databases, a data resource for managers.
Customer Transaction Processing
- Customer database provides data for checking accounts, savings accounts, installment loans.
Data Views
- Logical view: Shows the relationships between data items in a database.
- Physical view: Shows how and where data is physically stored.
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Description
This quiz covers the essential concepts of Information Systems, including the definition of systems, the framework for business professionals, and the major roles of information systems. It aims to provide a comprehensive understanding of how information systems support business strategies, decision-making, and operations.
