Information Systems (IS) Quiz
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Questions and Answers

Which of the following is NOT a direct benefit of being an informed user of Information Systems (IS)?

  • Greater ability to provide valuable input in IT-related decisions.
  • Increased awareness of new technologies and their potential applications.
  • Improved understanding of how IT can enhance organizational performance.
  • Enhanced ability to develop complex IT applications independently. (correct)

Which executive is typically in charge of the Information Systems (IS) function within an organization?

  • Chief Operating Officer (COO)
  • Chief Technology Officer (CTO)
  • Chief Financial Officer (CFO)
  • Chief Information Officer (CIO) (correct)

According to U.S. News & World Report, which of the following IT-related jobs was ranked #1?

  • Data Scientist
  • IT Manager
  • Software Developer
  • Information Security Analyst (correct)

According to Glassdoor, which of the following IT-related jobs was ranked #1?

<p>User Interface Designer (D)</p> Signup and view all the answers

Which factor contributes to the difficulty and complexity of managing information resources within an organization?

<p>Information systems have enormous strategic value to organizations. (B)</p> Signup and view all the answers

To be an informed user, what should you understand?

<p>what is behind IT applications (C)</p> Signup and view all the answers

Besides skills in programming and system design, what broader understanding enhances career opportunities in IT?

<p>An understanding of how IT improves organizational performance. (D)</p> Signup and view all the answers

Why is managing information resources considered a challenge for organizations?

<p>Because information systems are expensive, strategically valuable and constantly evolving. (B)</p> Signup and view all the answers

An organization wants to improve communication and data sharing between its accounting, HR, and marketing departments. Which system would best achieve this?

<p>Enterprise Resource Planning (ERP) System (C)</p> Signup and view all the answers

Which type of information system is specifically designed to support real-time monitoring, collection, storage, and processing of data from an organization's daily operations?

<p>Transaction Processing System (TPS) (D)</p> Signup and view all the answers

A company wants to implement a system that connects its inventory management with its suppliers' production schedules and its distributors' delivery timelines. Which type of system is best suited for this?

<p>Interorganizational Information System (IOS) (B)</p> Signup and view all the answers

Which of the following information systems is designed to support employees performing clerical tasks?

<p>Transaction Processing Systems (TPS) (C)</p> Signup and view all the answers

What is the primary role of Enterprise Resource Planning (ERP) systems within an organization?

<p>Providing communication among functional area ISs. (A)</p> Signup and view all the answers

A retail company uses a system that records each sale, updates inventory, and triggers reorders when stock levels fall below a certain threshold. What type of system is this?

<p>Transaction Processing System (TPS) (B)</p> Signup and view all the answers

Which type of information system is most directly focused on supporting operations that involve multiple organizations?

<p>Interorganizational Information System (IOS) (C)</p> Signup and view all the answers

A company wishes to capture and disseminate the knowledge and expertise of its senior engineers to junior staff. Which of the following systems would be most suitable?

<p>Knowledge Management System (KMS) (B)</p> Signup and view all the answers

Which type of information system is designed to mimic a human expert in a specific domain, assisting with decision-making?

<p>Expert system (D)</p> Signup and view all the answers

A company is considering implementing a system that manages the flow of products, services, and information among its suppliers and itself. Which type of system is BEST described here?

<p>Supply chain management system (A)</p> Signup and view all the answers

An executive uses a system that presents summarized information about sales performance, market trends, and operational efficiency. Which type of system is the executive MOST likely using?

<p>Executive dashboard (C)</p> Signup and view all the answers

Which is the MOST direct impact of information technology (IT) on middle management roles?

<p>IT reduces the number of middle managers required. (A)</p> Signup and view all the answers

How has information technology MOST significantly changed the role of managers in decision-making?

<p>IT provides near-real-time information, but reduces the time managers have to make decisions. (B)</p> Signup and view all the answers

A retail company wants to analyze the potential effects of a price increase on a specific product line. Which type of system would be the MOST suitable for this analysis?

<p>Decision support system (B)</p> Signup and view all the answers

Which industry has NOT been significantly impacted by information technology?

<p>All of the above have been significantly impacted by IT (D)</p> Signup and view all the answers

A business analyst is tasked with implementing a system within the HR department to automate payroll processing and manage employee records. What type of information system aligns BEST with this requirement?

<p>Functional area IS (A)</p> Signup and view all the answers

Which of the following best describes the traditional role of an MIS department?

<p>Managing computer operations and staffing IS skills. (A)</p> Signup and view all the answers

An established retail company wants to integrate its online sales platform with its existing inventory management system. Which function would be considered a new (consultative) role of the MIS department in this scenario?

<p>Designing the system integration strategy, including Internet and Intranets. (C)</p> Signup and view all the answers

A hospital is considering outsourcing its IT infrastructure management. Which action aligns with the new functions of the MIS department in this decision-making process?

<p>Managing the outsourcing arrangement and ensuring it meets business needs. (C)</p> Signup and view all the answers

A company's marketing department wants to implement a new CRM system. What would be considered a traditional function of the MIS department in supporting this initiative?

<p>Managing the project of deploying and configuring the CRM system. (D)</p> Signup and view all the answers

How does increased use of IT typically affect employment?

<p>It creates new job categories and increases the demand for employees with IT skills. (A)</p> Signup and view all the answers

Which of the following is an example of how changes in a company's business strategy might lead to changes in its information systems?

<p>A decision to expand into a new market requires upgrading telecommunications. (B)</p> Signup and view all the answers

Which of the following is a potential negative impact of IT use on employees' health and safety?

<p>Job stress related to constant connectivity. (B)</p> Signup and view all the answers

How can IT provide opportunities for people with disabilities?

<p>Through assistive technologies like speech recognition and audible screen tips. (A)</p> Signup and view all the answers

In the context of computer-based information systems, which sequence accurately represents the transformation from raw data to actionable knowledge?

<p>Data, Information, Knowledge (B)</p> Signup and view all the answers

A business is implementing a new Enterprise Resource Planning (ERP) system to integrate various departments. What would be a key consultative function of the MIS department during this implementation?

<p>Identifying innovative ways to leverage the ERP system for competitive advantage. (D)</p> Signup and view all the answers

What is a significant way smartphones and constant connectivity have impacted the modern workforce?

<p>They have blurred the lines between work time and leisure time. (D)</p> Signup and view all the answers

Which of these is an example of the 'Robot Revolution' impacting everyday life?

<p>Autonomous vehicles and robots in shopping environments. (D)</p> Signup and view all the answers

A company is exploring ways to improve its customer service using data analytics. Which component of a computer-based information system would be MOST directly involved in storing and organizing the customer data for analysis?

<p>Database (A)</p> Signup and view all the answers

How is IT impacting healthcare diagnoses?

<p>By enabling faster and more accurate diagnoses. (A)</p> Signup and view all the answers

In what way is virtual reality (VR) changing surgical practices?

<p>VR allows surgeons to plan complex surgeries in advance. (D)</p> Signup and view all the answers

How might cognitive computing, like IBM Watson, assist healthcare professionals?

<p>By aiding in diagnosis and personalized treatment plans through data analysis. (B)</p> Signup and view all the answers

Flashcards

Informed User

A user who is knowledgeable about information systems and technology.

Chief Information Officer (CIO)

Executive in charge of the information systems function in an organization.

Managing Information Resources

The ability to understand and manage information resources effectively.

Benefit of IT Knowledge

Understanding IT can help you benefit more from IT applications.

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IT Career Examples

Business analysts, systems analysts, programmers and designers.

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Information Security Analysis

Analyzing security measures for information systems.

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Software Developer

Designing and creating software applications.

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Data Scientist

Extracting insights from large datasets.

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Information Systems

Systems designed for communication and collaboration within and among organizations.

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FAIS

Information systems that support a specific department or function within an organization.

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ERP Systems

These systems enable communication between different functional areas within an organization.

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TPS

Systems that monitor, collect, store, and process data from day-to-day operations in real-time.

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IOS

Systems that support operations and activities involving multiple organizations.

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Business Analytics (BA)

The use of data to drive business decisions.

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Transaction Processing System

Processes transaction data from terminal business events

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Enterprise Resource Planning

Integrates all functional areas of the organization.

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End Users

Individuals who directly use information systems.

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Traditional MIS Department Function

Traditionally focused on managing systems development, computer operations, and technical service.

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New MIS Department Functions

Now includes initiating strategic IS, integrating internet technologies, and educating staff.

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Components of Computer-Based Information Systems

Hardware, software, database, network, procedures, and people.

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Data

Raw facts and figures.

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Information

Data that has been organized and processed to be meaningful.

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Organization-IT Interdependence

The strong relationship where changes in one impacts the other.

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Major Capabilities of Information Systems

Performing quick calculations and communications.

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Functional Area IS

Supports activities within a specific business area like payroll or HR.

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Decision Support System

Provides data access and analysis tools for decision-making, often using 'what-if' scenarios.

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Expert System

Mimics a human expert in a field to make decisions, like credit approval.

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Executive Dashboard

Presents summarized business information to executives, showing key performance indicators.

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Supply Chain Management System

Manages the flow of goods, services, and information between organizations.

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Electronic Commerce System

Enables online transactions between businesses and customers.

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IT Impact on Middle Management

IT reduces the need for middle managers by making them more productive.

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IT's Influence on Decision-Making

IT provides real-time data and analysis tools, changing how managers make decisions faster.

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IT vs. Human Labor

Replacing people with IT rapidly increases competitive advantage.

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IT Job Market

Increased IT use creates new job categories and requires more people with IT skills.

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IT's Impact on Health

Job stress and long-term keyboard/mouse use.

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IT for Disabilities

Speech recognition and audible screen tips.

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Blurred Work-Life

Constant access blurs work/leisure.

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Robots at Work

Robots used in retail and logistics.

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IT in Healthcare

Faster diagnoses, drug research, virtual surgery.

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Cognitive Computing

Cognitive computing that is used for data analysis.

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Study Notes

  • Chapter 1 is an introduction to information systems (IS).

Why Should I Study Information Systems?

  • Studying Information Systems is important for being an informed user, opening opportunities to career advancement in IT and learning to manage information resources.
  • Understanding the "behind-the curtains" of IT applications is extremely beneficial.
  • One can provide very useful input, suggest and help select IT applications while being aware of new technologies
  • Enhancing knowledge of IT is important to improving performance and is very beneficial to entrepreneurs.

IT Offers Career Opportunities

  • IT is essential to modern business, providing many lucrative career opportunities.
  • Programmers, business analysts, systems analysts and designers are all a key part of IT
  • The CIO, (Chief Information Officer) is in charge of the IS function
  • Career opportunities in IT will remain strong in the future

Job Rankings

  • U.S. News & World Report ranked Information Security Analysis as #1; Software Developer as #5 and Data Scientist as #6.
  • Glassdoor ranked User Interface Designer as #1; Java Developer as #2, and Data Scientist as #3.
  • According to median starting salary, Data Scientist is #1, with $95,000; and Software Engineer as #2, with $90,000.

Managing Information Resources

  • Managing Information Resources is difficult and complex.
  • This is because IS has an enormous strategic value to organizations
  • IS's are very expensive to acquire, operate, and maintain
  • The MIS function is evolving within organizations
  • There's also differences between MIS personnel vs end users
  • The role of the IS department is always changing
  • Along with the traditional function of the MIS Department, there are new consultative functions of the department.
  • Traditional functions included managing systems development, systems project management, computer operations, staffing, training and skills
  • MIS also provides technical services, infrastructure planning, development, and control and Maintenance
  • Consultative functions include the Internet and e-commerce integration, initiating designs, educating staff, managing outsourcing and creating business alliances.

Overview of Computer-Based Information Systems

  • Basic components of computer-based information systems are hardware, software, databases, networks, procedures, and people.
  • The first four of this list are called information technology components.

Data and Information

  • Raw data from a supermarket checkout counter can be processed and organized to produce meaningful information.
  • One example is the the total unit sales of dish detergent, or the total sales revenue from dish detergent for a specific store or sales territory.

Interdependence Between Organizations and Information Technology

  • A growing interdependence exists between a firm's information systems and its business capabilities.
  • Changes in strategy, rules, and business processes increasingly require changes in hardware, software, databases, and telecommunications.

Major Capabilities of Information Systems

  • Information Systems perform high-speed, high-volume numerical computations
  • They provide fast, accurate communication and collaboration within and among organizations
  • ISs store huge amounts of information in an easy-to-access, yet small space
  • They allow quick and inexpensive access to vast amounts of information, worldwide
  • They interpret vast amounts of data quickly and efficiently
  • ISs automate both semiautomatic business processes and manual tasks

Types of Computer-Based Information Systems

  • Breadth of support of ISS and support for organizational employees.

Breadth of Support of Information Systems: FAIS

  • Functional Area Information Systems (FAISS) include Accounting and Finance
  • FAISS also includes Production & operations management, Marketing and HR.

Breadth of Support of Information Systems: ERP and TPS

  • Two information systems support the entire organization: enterprise resource planning (ERP) systems and transaction processing systems (TPS).
  • ERP Systems provide communication among functional area ISs.
  • TPS support the “real time” monitoring, collection, storage, and processing of data from the organization's day-to-day operations.

Breadth of Support of Information Systems IOS

  • Interorganizational information systems (IOS), supports many interorganizational operations.
  • Examples of IOS are supply chain management (SCM), and electronic commerce (e-commerce) systems.

Support for Organizational Employees

  • Clerical workers, knowledge workers, and functional area information systems are all supported
  • Business analytics (BA) or business intelligence (BI) are great tools for organizational employees.
  • Expert systems expert assists in employee work

Types of Organizational ISs

  • Processes transaction data from terminal. An example would be a Walmart checkout point.
  • Integrates all functional areas of the organization such as Oracle, SAP system and Microsoft Office.
  • Supports the activities within specific functional area like a system for processing payroll.
  • Provides access to data and analysis tools.
  • Mimics human expert in a particular area and makes decisions
  • Presents structured, summarized information about aspects of business important to executives.
  • Manages flows of products, services, and information among organizations.
  • Enables transactions among organizations and between organizations and customers.

How Does IT Impact Organizations?

  • IT impacts entire industries, and reduces the number of middle managers
  • Manager's job changes with IT being integrated heavily in the work place.
  • IT is speculated to eliminate jobs and impacts employees in several ways.
  • IT impacts many industries like; Book, Music, Video, Software, Videogame, Marketing, Recruiting, Financial Services, Mobile Picture and Animation.
  • Many other industries are also affected, like; Automobile, Agriculture, Fashion, Education and Legal Profession.
  • IT makes middle manager’s more productive, and changes the way managers make decisions, while also impacting efficiency and speed.

Will IT Eliminate Jobs?

  • The competitive advantage of replacing people with IT and machines is increasing rapidly.
  • Increasing the use of IT in business creates new job categories, and requires more employees with IT knowledge and skills.

IT Impacts Employees at Work

  • IT impacts Employees’ Health & Safety - there can be Job Stress, and from Long-term use of the keyboard & mouse
  • IT Provides Opportunities for People with Disabilities, such as Speech-recognition, and Audible screen tips

Importance of Information Systems to Society

  • IT affects the quality of life, revolutionizing robot industries and impacting healthcare significantly
  • IT has changed the way you work, with smartphones providing constant access to communications
  • The lines between time at work and leisure time at home have blurred
  • Surveys indicate employees take laptops and smartphones on vacation

The Robot Revolution is Here Now

  • Baxter, LoweBots, Walmart shopping cart robots, drones, and Autonomous Vehicles are all part of the robot revolution.

IT Impacts Healthcare

  • IT can make better/faster diagnoses and streamline the process of researching & developing new drugs
  • IT enhances the work of radiologists, allows surgeons to use virtual reality to plan complex surgeries & use robots to remotely perform surgery
  • The Emergence of Cognitive Computing: IBM Watson

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Test your knowledge of Information Systems (IS) with questions covering benefits, management, and career opportunities. Explore the challenges of managing information resources and the role of integrated systems in organizational communication. This quiz helps assess your understanding of real-time monitoring and IT trends.

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