Information Quality and Systems Overview
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Questions and Answers

Which resource is primarily responsible for developing and operating information systems?

  • Data resource
  • People resource (correct)
  • Software resource
  • Hardware resource

    • What is the main purpose of feedback in an information system?

  • To reduce data storage requirements
  • To increase the system's processing speed
  • To enhance user training and education
  • To monitor and evaluate system performance (correct)

    • Which of the following describes the data resources of an information system?

  • Software instructions that control hardware
  • Organized databases and knowledge bases (correct)
  • Personnel who manage information systems
  • Equipment used for input and output functions

    • Which role of an information system involves the collection and basic processing of data?

    <p>Support role</p> Signup and view all the answers

    Which of the following is NOT a typical component of information system resources?

    <p>Feedback mechanism</p> Signup and view all the answers

    Which group of individuals consists of those who use the information produced after training?

    <p>End users</p> Signup and view all the answers

    What does the information system's feedback allow for?

    <p>Evaluation against performance standards</p> Signup and view all the answers

    Which resource interacts with hardware to perform specific tasks in an information system?

    <p>Software resource</p> Signup and view all the answers

    What is the primary concern if the input data is incorrect?

    <p>The resulting information will be inaccurate.</p> Signup and view all the answers

    Which of the following is NOT a characteristic of useful information?

    <p>Confidentiality</p> Signup and view all the answers

    In terms of performance dimensions, which aspect is NOT mentioned?

    <p>Cost-efficiency</p> Signup and view all the answers

    What role do end users play in an information system?

    <p>They use the information produced by the system.</p> Signup and view all the answers

    Which type of information is considered timely?

    <p>Real-time data from ongoing transactions</p> Signup and view all the answers

    Which of the following best describes an organization?

    <p>A structured system aimed at producing goods/services.</p> Signup and view all the answers

    What is the main purpose of information technology (IT)?

    <p>To combine hardware with telecommunications.</p> Signup and view all the answers

    What does completeness of information ensure?

    <p>It presents all necessary data without omissions.</p> Signup and view all the answers

    What is the primary objective of marketing as defined by the American Marketing Association?

    <p>To create exchanges that satisfy individual and organizational objectives</p> Signup and view all the answers

    Which of the following best describes a system?

    <p>A group of interrelated components working towards a common goal</p> Signup and view all the answers

    What is the first component in the information system model?

    <p>Input</p> Signup and view all the answers

    Which activity is NOT part of the processing component of an information system?

    <p>Storage</p> Signup and view all the answers

    What does the output component of the information system primarily involve?

    <p>Transforming processed data into useful information</p> Signup and view all the answers

    Which of the following is a function carried out during the processing stage of an information system?

    <p>Calculating totals from input data</p> Signup and view all the answers

    What role does feedback play in an information system?

    <p>To evaluate and control system performance</p> Signup and view all the answers

    Which description best fits the activity of 'Storage of data resources' in an information system?

    <p>Retaining data for organized future access</p> Signup and view all the answers

    What is a primary function of information systems in processing accounting records?

    <p>Creating management reports</p> Signup and view all the answers

    What role do strategic information systems play in an organization?

    <p>They connect the organization’s demands with latest information technology.</p> Signup and view all the answers

    Which of the following records does an information system store related to human resources?

    <p>Salary data</p> Signup and view all the answers

    Which analysis is mentioned as a sophisticated tool incorporated in decision-making programs?

    <p>Break-even analysis</p> Signup and view all the answers

    Which of the following characteristics is NOT essential for a core competency to become a sustainable competitive advantage?

    <p>Superior product features</p> Signup and view all the answers

    What is meant by 'sustainable competitive advantage'?

    <p>A unique gain that provides long-term benefits in competition.</p> Signup and view all the answers

    What type of questions do information systems aid users in exploring for business decision-making?

    <p>What if we increase the price?</p> Signup and view all the answers

    What analogy is used to describe the internal value processes that information systems support?

    <p>Business Workflow Analysis (BWA)</p> Signup and view all the answers

    How do information systems support operations related to inventory?

    <p>By processing inventory into production controllers</p> Signup and view all the answers

    Which of the following is NOT a characteristic of a sustainable competitive advantage?

    <p>Low cost for every aspect of production</p> Signup and view all the answers

    Which of the following data is not typically stored by information systems for marketing purposes?

    <p>Employee performance data</p> Signup and view all the answers

    In what way do information systems assist in business strategy implementation?

    <p>By providing strategic management records</p> Signup and view all the answers

    In a rapidly changing corporate environment, access to what type of information is seen as critical?

    <p>Timely and current information</p> Signup and view all the answers

    How can information systems contribute to competitive advantages?

    <p>By supporting sustainable competitive advantages.</p> Signup and view all the answers

    What basic tool is most commonly used in business decision-making support?

    <p>Spreadsheets</p> Signup and view all the answers

    What do commentators argue is the only truly sustainable competitive advantage in a changing world?

    <p>Creating an agile organization capable of adapting.</p> Signup and view all the answers

    Study Notes

    Information Quality

    • Information should be accurate and complete, containing all relevant data.
    • Irrelevant information can be detrimental, wasting time and potentially hindering access to crucial data.
    • Information should be concise and summarized for efficient action.

    Information Dimensions

    • Form Dimension: Clarity, details, order, presentation, and media are crucial aspects of information.
    • Time Dimension: Timeliness, currency, frequency, and time period are key characteristics of useful information.

    Information System Components

    • Input: Involves capturing and assembling data elements to be processed, including recording and editing.
    • Processing: Transformation processes that convert input data into output information. This involves activities like calculating, comparing, sorting, classifying, and summarizing.
    • Output: Transforming processed data for delivery to end users.
    • Storage of Data Resources: Organized retention of data and information for future use. Data is often structured into fields, records, files, and databases.
    • Control and Feedback of System: Monitoring and evaluating performance to ensure established standards are met.

    Information System Resources

    • People Resource: Includes end users (accountants, salespersons, engineers, customers, or managers) and Information System (IS) specialists (system managers, computer operators, system analysts, programmers).
    • Hardware Resource: Computer systems, peripherals, and telecommunications equipment for information processing, storage, and communication.
    • Software Resource: Instructions that interact with hardware to perform tasks. Can be categorized as either system software or application software.
    • Data Resources: Organized data, often structured into databases, model bases, and knowledge bases. Databases hold processed and organized data, while knowledge bases store knowledge in various forms, such as facts, rules, and case examples.

    The Role of Information System

    • Functional Support Role: Supports business processes and operations by collecting, recording, storing, and processing data. Examples include managing financial records, production records, human resources records, marketing records, and strategic management records.
    • Decision Support Role: Provides tools for business decision-making, allowing users to ask “What if ...?” questions and analyze contingencies. Examples include spreadsheets and decision-making tools like sensitivity analysis, Monte Carlo analysis, risk analysis, break-even analysis, and Bayesian analysis.
    • Strategic Support Role: Connects organizational demands with information technology to support competitive positioning. It can be categorized into three levels:
      • Level 1: Support for internal value chain optimization.
      • Level 2: Identification and leveraging of core competencies, which, when sustainable, provide a competitive advantage.
      • Level 3: Information systems that themselves constitute a competitive advantage.

    Sustainable Competitive Advantage

    • Core Competencies: Successful businesses excel in specific areas, giving them a competitive edge.
    • Sustainable Competitive Advantage: A core competency that provides a long-term advantage in the marketplace.
    • Characteristics of Sustainable Competitive Advantage: Difficult to mimic, unique, sustainable, superior to the competition, and applicable to multiple situations.
    • Information Systems and Competitive Advantage: Often support competitive advantages and occasionally act as the advantage itself.

    Open System

    • Organizations are considered open systems, interacting with their environment by taking inputs and providing outputs.

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    Related Documents

    Marketing Information System Chapter One PDF

    Description

    This quiz covers the essential aspects of information quality, including its accuracy, relevance, and succinctness. It also explores the dimensions of information and the key components of information systems such as input, processing, output, and data storage.

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