Information Processing II: Just Noticeable Difference

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Questions and Answers

What is the principle that describes a preference for contours based on smooth continuity over abrupt changes of direction?

  • Closure Principle
  • Continuity Principle (correct)
  • Expectation Principle
  • Proximity Principle

Which principle is favored when producing 'closed' figures rather than 'open' figures?

  • Closure Principle (correct)
  • Continuity Principle
  • Similarity Principle
  • Expectation Principle

In the context of consumer interpretation of price, what does objective perception refer to?

  • Expectations based on brand reputation
  • Personal willingness to pay
  • Perceived value of price
  • Actual price without consumer biases (correct)

Which of the following describes how expectations influence consumer perception?

<p>They shape prior beliefs about what to anticipate. (D)</p> Signup and view all the answers

Which factor does NOT play a role in consumer interpretation of price?

<p>Personal marketing experience (C)</p> Signup and view all the answers

According to the extended model of consumer interpretation of price, what does perceived sacrifice indicate?

<p>The balance between cost and quality (D)</p> Signup and view all the answers

What was the outcome when participants perceived vanilla pudding as dark brown?

<p>They regarded it as the best-tasting chocolate pudding. (A)</p> Signup and view all the answers

What does a high price indicate about the quality of a product under certain circumstances?

<p>High quality is assumed by default. (B)</p> Signup and view all the answers

What does the German word 'gestalt' mean?

<p>Whole (B)</p> Signup and view all the answers

Which principle explains the tendency to perceive an incomplete picture as complete?

<p>Closure (B)</p> Signup and view all the answers

According to the figure-ground principle, what do we perceive to dominate a visual stimulus?

<p>The figure (D)</p> Signup and view all the answers

What principle is demonstrated when consumers group objects that share similar physical characteristics?

<p>Similarity (C)</p> Signup and view all the answers

How does the principle of proximity influence visual perception?

<p>We group features that are close together. (D)</p> Signup and view all the answers

What does the continuity principle emphasize in visual perception?

<p>Smooth transitions are preferred to abrupt changes. (D)</p> Signup and view all the answers

Which of the following statements is true regarding the figure-ground principle?

<p>Contouring informs which element is perceived as figure or ground. (C)</p> Signup and view all the answers

In the context of similarity, what is most likely to happen when objects share similar visual characteristics?

<p>They are often grouped together. (D)</p> Signup and view all the answers

What is a factor that influences consumers' perception of quality based on price differences?

<p>Larger differences in price have a greater impact on perceived quality. (A)</p> Signup and view all the answers

In semiotics, what component represents the sensory imagery associated with a product?

<p>Sign (A)</p> Signup and view all the answers

Which type of product is likely to benefit from advertisements utilizing bright colors and animated characters?

<p>Low involvement products (D)</p> Signup and view all the answers

What role does 'Interpretant' play in the context of semiotics?

<p>It conveys the intended meaning derived from the sign. (B)</p> Signup and view all the answers

How do retailers effectively use exposure as a marketing strategy?

<p>By separating frequently sought-out items. (A)</p> Signup and view all the answers

Which media strategy is best suited for high involvement products?

<p>Print media advertisements (C)</p> Signup and view all the answers

What influences the attention that certain items receive in a retail environment?

<p>Shelf position and amount of shelf space. (C)</p> Signup and view all the answers

What is a common consumer behavior regarding familiar brands and price as an indicator of quality?

<p>Consumers use price as an indicator of quality more frequently for familiar brands. (D)</p> Signup and view all the answers

What element helps to make an advertisement more intense and catches the attention of consumers?

<p>Bright colors (A)</p> Signup and view all the answers

Which location for a product is likely to attract the most consumer attention?

<p>On shelves at eye level (A)</p> Signup and view all the answers

What factor can significantly enhance consumer attention by using unexpected elements?

<p>The surprise factor (D)</p> Signup and view all the answers

What is meant by 'learned' attention in marketing?

<p>Attracting attention through common phrases or stimuli (B)</p> Signup and view all the answers

Gestalt principles are primarily concerned with which of the following?

<p>The totality of perceived stimuli (C)</p> Signup and view all the answers

Which stage involves the process of organizing and interpreting information?

<p>Comprehension stage (B)</p> Signup and view all the answers

The 'human factor' in advertising can be best described as:

<p>Incorporating attractive endorsers to appeal to audiences (A)</p> Signup and view all the answers

What aspect is least likely to affect consumer attention in an advertisement?

<p>The historical accuracy of the claims made (C)</p> Signup and view all the answers

What does the Just Noticeable Difference (JND) refer to?

<p>The minimal difference in intensity of a stimulus detectable 50% of the time. (A)</p> Signup and view all the answers

In marketing, how should prices be adjusted when raising them?

<p>Move the price less than the JND. (B)</p> Signup and view all the answers

Which marketing strategy relates to the JND for product packaging updates?

<p>Update package styling within the JND. (B)</p> Signup and view all the answers

What is the role of selective attention in information processing?

<p>To consciously and voluntarily focus on relevant information. (A)</p> Signup and view all the answers

How can marketers activate the orientation reflex?

<p>By creating stimuli that surprise or violate expectations. (A)</p> Signup and view all the answers

What should be done when launching a product with a significant change?

<p>Make the change greater than the JND when using the word 'new'. (B)</p> Signup and view all the answers

What is pre-attention in consumer behavior?

<p>An unconscious scanning of environmental features. (B)</p> Signup and view all the answers

How can marketers effectively grab consumer attention?

<p>By reminding consumers of their needs before showcasing products. (B)</p> Signup and view all the answers

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Study Notes

Just Noticeable Difference (JND)

  • JND is the minimal change in stimulus intensity detectable 50% of the time (e.g., size, taste, sound).
  • Marketers assess JND to ensure changes are effective without being noticeable or to highlight significant improvements.
  • Price adjustments: Increase prices subtly (less than JND), decrease prices noticeably (more than JND).
  • Promotions require coupon sizes larger than JND; product size reductions should be less than JND.

Attention Types

  • Pre-attention is an unconscious scanning of the environment.
  • Attention can be voluntary (selective focus) or involuntary (orientation reflex to new stimuli).
  • Capturing customer attention involves surprise and novelty, creating stimuli that stand out.

Strategies for Grabbing Consumer Attention

  • Connect with needs through relevant visuals (e.g., stains in detergent ads).
  • Use bright colors, intense sounds, or oversized elements.
  • Employ distinctiveness to increase visibility against a contrasting background.
  • Positioning products closer to eye level and at aisle ends maximizes exposure.

Comprehension Stage

  • Organizing and interpreting information involves perceptual organization and consumer experiences.
  • Gestalt psychology principles guide interpretation:
    • Closure: Perceiving incomplete shapes as complete.
    • Similarity: Grouping similar visual elements.
    • Figure-ground: Defining main elements against a backdrop.
    • Continuity: Preferring smooth, continuous patterns over abrupt changes.

Interpretation and Expectation

  • Interpretation aims to understand captured attention based on prior experiences.
  • Consumer interpretation of price involves perceived quality and willingness to purchase.
  • High prices suggest high quality when consumers believe price correlates with quality, especially for familiar brands.

Semiotics in Marketing

  • Semiotics studies the relationship between signs, symbols, and meaning in marketing.
  • Each message comprises an object (product), sign (imagery), and interpretant (derived meaning).

Exposure and Visual Merchandising

  • Retailers enhance exposure through strategic item positioning and clear signage.
  • High-margin items are placed in high-traffic areas while frequently sought items are separated for visibility.
  • Point of purchase displays are designed to attract consumer attention effectively.

Marketing Strategy and Media

  • Media strategies align with target consumers’ habits for effective advertisement placement.
  • High-involvement product advertisements benefit from detailed print media, while low-involvement products are best suited for TV.
  • For low-involvement products, ads should utilize vibrant visuals, engaging topics, and relatable characters to ensure engagement.

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