India Post Updates and Clarifications
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Questions and Answers

When did India Post sign a memorandum of understanding with Shiprocket?

  • 17th March 2023 (correct)
  • 8th January 2024
  • 18th December 2023
  • 24th December 2023
  • When did the Indian Post Office Act 2023 come into effect?

  • 4th December 2023
  • 18th June 2024 (correct)
  • 18th December 2023
  • 24th December 2023
  • How many countries/destinations is ITPS now available to?

  • 40
  • 30
  • 35
  • 41 (correct)
  • Who is the Chairman of IPPB?

    <p>Smt. Vandita Kaul</p> Signup and view all the answers

    What is the insurance fee for retail customers with an insured value up to Rs 200?

    <p>Rs 10</p> Signup and view all the answers

    Who has to apply for availing BNPL facility?

    <p>Customer</p> Signup and view all the answers

    What happens if there is a violation of conditions?

    <p>The License of RMFM is cancelled</p> Signup and view all the answers

    Who is the MD & CEO of IPPB?

    <p>Shri R.Viswesvaran</p> Signup and view all the answers

    What is the name of the Android application that provides additional study materials for India Post employees?

    <p>PosTalks</p> Signup and view all the answers

    Which of the following is NOT a recent update to India Post services?

    <p>BNPL Guidelines</p> Signup and view all the answers

    What is the name of the initiative that uses RORO ferry services for speedy postal services?

    <p>Tarang Mail Service</p> Signup and view all the answers

    Which of these is NOT a recent update to India Post's IT infrastructure?

    <p>Joint Parcel Product</p> Signup and view all the answers

    What is the name of the new logo byline that has been incorporated into India Post's branding?

    <p>Dak Sewa Jan Sewa</p> Signup and view all the answers

    Where was the fourth Extraordinary Congress of UPU held?

    <p>Riyadh, Saudi Arabia</p> Signup and view all the answers

    What is the minimum monthly revenue requirement for a customer to be eligible for BNPL as a contractual customer at multiple locations?

    <p>Rs. 1,00,000</p> Signup and view all the answers

    What is the deadline for the Western Union Money Transfer (WUMT) service offered by the Department of Posts to be discontinued?

    <p>January 31, 2024</p> Signup and view all the answers

    How many Post Office Passport Seva Kendras (POPSKs) were established across India as of July 2024?

    <p>440</p> Signup and view all the answers

    What is the maximum amount that can be deposited in a single Senior Citizen Savings Scheme (SCSS) account?

    <p>Rs. 30 lakhs</p> Signup and view all the answers

    What is the name of the global leader in the cross-border money transfer industry that the Department of Posts (India Post Payments bank) has partnered with?

    <p>Ria Money Transfer</p> Signup and view all the answers

    If a speed post item is lost, how long after booking or complaint raising is it treated as lost?

    <p>30 days</p> Signup and view all the answers

    When was the first scented stamp released in India?

    <p>2006</p> Signup and view all the answers

    What is the maximum amount that can be deposited in a single Monthly Income Scheme (MIS) account?

    <p>Rs. 9 lakhs</p> Signup and view all the answers

    What is the penalty for closing a TD account after 1 year but before 2 years from the date of opening?

    <p>1.5% of the principal amount</p> Signup and view all the answers

    What is the main purpose of the Chakshu Portal?

    <p>To report suspected or unauthorized mobile phone scams</p> Signup and view all the answers

    What is the cost of an Aerogramme?

    <p>Rs. 20/-</p> Signup and view all the answers

    What is the name of the smart and digital parcel delivery system mentioned in the content?

    <p>ANVIT Sewa</p> Signup and view all the answers

    Where is the ANVIT Sewa delivery system currently available?

    <p>Thane Head Post Office, Vashi Sub Post Office, Infotech Park Sub Post Office</p> Signup and view all the answers

    What is the maximum period a 5-year TD opened on or after 10.11.2023 can be held before it can be closed?

    <p>4 years</p> Signup and view all the answers

    What is the penalty for closing an extended account before one year from the date of extension?

    <p>1% of the deposit amount</p> Signup and view all the answers

    How can individuals report suspected or unauthorized messages on the Chakshu Portal?

    <p>By phone call, SMS, or WhatsApp</p> Signup and view all the answers

    Study Notes

    Speed Post

    • Treat as content lost 30 days from booking or 30 days from complaint raised, whichever is later.

    BNPL

    • Minimum monthly revenue for eligibility as contractual customer at multiple locations is Rs. 1,00,000.
    • Customers have to apply for availing BNPL facility with Divisional Head.

    Balance Enquiry

    • Missed call banking of IPPB: 7799022509

    Western Union Money Transfer

    • WUMT Service of DOP is discontinued w.e.f 31st January 2024.

    Post Office Passport Seva Kendras (POPSKs)

    • 440 POPSKs have been set up across the country as of July 2024.

    Calcutta GPO

    • Opened on March 31, 1774, and celebrated 250th year of service in 2024.

    Digital India Day

    • Celebrated on July 1.

    Department of Posts (India Post Payments Bank)

    • Partnered with Ria Money Transfer to ensure International Remittance reaches rural India.

    Scented Stamp

    • India released its first scented stamp in 2006.

    Post Office Savings Joint Account (SB)

    • Can be opened by three adults (Joint A or Joint B).

    MIS

    • A maximum of Rs. 9 lakhs can be deposited in a single account and Rs. 15 lakhs in a Joint account.

    SCSS

    • Investment to be made within 3 months of receipt of retirement benefits, subject to maximum limit up to Rs.30 lakh in all SCSS accounts opened by an individual.
    • Premature Closure:
    • Account can be prematurely closed at any time after date of opening.
    • If account closed before 1 year, no interest will be payable, and if any interest paid in the account shall be recovered from the principle.
    • If account closed after 1 year but before 2 years, an amount equal to 1.5% will be deducted from the principal amount.
    • If account closed after 2 years but before 5 years, an amount equal to 1% will be deducted from the principal amount.
    • Extended account can be closed after the expiry of one year from the date of extension of the account without any deduction.

    TD

    • A 5-year TD opened on or after 10.11.2023 cannot be closed until 4 years.

    Chakshu Portal

    • Launched to stop mobile phone-based scams; citizens can report suspected or unauthorized messages through calls, SMS, or WhatsApp.

    Aerogramme

    • Rate of an Aerogramme is Rs. 20/-

    ANVIT Sewa

    • A smart and digital parcel delivery system that provides OTP-based delivery of parcels without any cost.
    • Currently available at Thane Head Post Office, Vashi Sub Post Office, and Infotech Park Sub Post Office, with upcoming expansions at prime locations.

    India Post Partnerships

    • Signed an MoU with Shiprocket to enhance last-mile delivery services for various e-commerce products on 17 MAR 2023.

    Indian Post Office Act

    • Indian Post Office Act 2023 replaces Indian Post Office Act 1898.
    • Loksabha passed the act on 18th December 2023, and Rajyasabha passed it on 4th December 2023.
    • Received President's assent on 24th December 2023, and came into effect on 18th June 2024.

    ITPS

    • Now available to 41 countries/destinations.

    Insurance Fee

    • For Retail Customers:
    • Up to Rs. 200: Rs 10
    • Above Rs 200: Rs 10 + Rs 6 for every additional Rs 100 or fraction thereof
    • For Contractual Customers of Speed Post and Business Parcel:
    • Up to Rs 200: Rs 4
    • Above Rs 200: Rs 4 + 1.50% of insured value exceeding Rs 200

    IPPB

    • Chairman: Smt. Vandita Kaul
    • MD & CEO: Shri R. Viswesvaran

    RMFM

    • If the licensing authority confirms violation of conditions, the License of RMFM will be canceled.

    Compensation Policy

    • For International Express Mail Service (EMS)

    BNPL Guidelines

    • Revised guidelines should be studied.

    SB Orders

    • SB Order 5, 6, 7, 16, 22 of 2023 should be studied.

    Interest Rate

    • Latest interest rate should be studied.

    Tarang Mail Service

    • Started on 20th January 2023 to deliver parcels and mail through the sea route using RORO Ferry Services on the Gogha-Hazira route.
    • New logo of India Post incorporates the byline "Dak Sewa Jan Sewa".

    Other Updates

    • DAK Karmayogi
    • Dak Ghar Niryat Kendra (DNK)
    • Joint Parcel Product
    • AMRITPEX 2023
    • India Post IT Modernization Project 2.0
    • UNIFIED DARPAN Android App
    • India Post Road Transport Network (RTN)
    • Mail Monitoring Units (MMUs)
    • Self-Booking Kiosk (SBK)
    • Click N Book
    • 3D-Printed post office
    • Dak Community Development Program (DCDP)

    UPU

    • Secretary General: Dr. Vinaya Prakash Singh, India
    • The fourth Extraordinary Congress of UPU was held in Riyadh, Saudi Arabia, in October 2023.

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    Get familiar with the latest changes and updates in India Post services, including Speed Post, BNPL, and Balance Enquiry. Stay updated with the latest policies and regulations.

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