Inbound Marketing Attracting Strategies

StunningApostrophe avatar
StunningApostrophe
·
·
Download

Start Quiz

Study Flashcards

5 Questions

What is the primary goal of inbound strategies that delight?

To make sure customers are happy, satisfied, and supported long after they buy

How can chatbots be used to delight customers?

By helping customers set up new techniques or tactics offered by the company

When is it a good time to send a satisfaction survey to customers?

Six months after customers buy a product or service

Why is social media listening important in delighting customers?

To show that you hear and care by responding to interactions with helpful information

What is the ultimate result of a customer who is delighted by a company's inbound strategies?

A brand advocate and promoter

Study Notes

Inbound Marketing Strategies

  • Effective marketing to target audience through inbound way, helping business growth by keeping the flywheel spinning.

Attracting Strategies

  • Create and publish content that offers value to target audience and customer personas, such as blog articles, content offers, and social media.
  • Examples of attractive content: guides on product usage, solutions to customer challenges, customer testimonials, and promotions or discounts.
  • Optimize content with SEO strategy targeting specific keywords and phrases related to products or services, customer challenges, and solutions.
  • This helps content appear organically on search engine results page (SERP) when people search for related information.

Engaging Strategies

  • Communicate with leads and customers in a way that builds long-term relationships, focusing on the value business provides.
  • Engage through inbound sales calls, customer service, and solution selling (rather than product selling), leading to mutually beneficial agreements.
  • Handle and manage inbound sales calls effectively, focusing on customer service representatives' interactions with interested people and prospects.

Delighting Strategies

  • Ensure customers are happy, satisfied, and supported long after purchase through strategies that delight.
  • Team members act as advisors and experts, assisting customers at any time.
  • Use thoughtful, well-timed chatbots and surveys to help, support, and request feedback.
  • Examples: chatbots help customers set up new techniques, satisfaction surveys are sent six months after purchase to gather feedback, and social media listening to respond to customer interactions.
  • Respond to customer interactions on social media with helpful information, supporting customers in any situation, creating brand advocates and promoters.

Learn how to create an effective inbound marketing strategy that attracts your target audience through valuable content creation and development.

Make Your Own Quizzes and Flashcards

Convert your notes into interactive study material.

Get started for free

More Quizzes Like This

Inbound vs Outbound Marketing
8 questions

Inbound vs Outbound Marketing

ComplimentaryManticore avatar
ComplimentaryManticore
Use Quizgecko on...
Browser
Browser