Podcast
Questions and Answers
What is the first step in improving emotional intelligence?
What is the first step in improving emotional intelligence?
- Listening actively
- Practicing empathy
- Managing your emotions
- Noticing your emotions (correct)
Being objective about your feelings is not important in managing emotions.
Being objective about your feelings is not important in managing emotions.
False (B)
What should you do when experiencing negative thoughts?
What should you do when experiencing negative thoughts?
Allow them to pass and think about what to do next.
Showing _____ is a key part of emotional intelligence.
Showing _____ is a key part of emotional intelligence.
Match the following emotional intelligence concepts to their descriptions:
Match the following emotional intelligence concepts to their descriptions:
What is one question you could ask a colleague who is frustrated with their job?
What is one question you could ask a colleague who is frustrated with their job?
Feeling confused about a compliment may indicate a lack of emotional awareness.
Feeling confused about a compliment may indicate a lack of emotional awareness.
What role does self-reflection play in improving emotional intelligence?
What role does self-reflection play in improving emotional intelligence?
When you felt stressed in the morning, it was because you woke up late and felt you had _____ to do.
When you felt stressed in the morning, it was because you woke up late and felt you had _____ to do.
Why might it be difficult to see a positive when feeling depressed?
Why might it be difficult to see a positive when feeling depressed?
Flashcards
Noticing Emotions
Noticing Emotions
Paying attention to how you feel at different times of the day and looking for patterns.
Managing Emotions
Managing Emotions
Objectively evaluating feelings, considering both positive and negative aspects.
Recognizing Patterns
Recognizing Patterns
Identifying recurring emotional responses to similar situations.
Objective Evaluation
Objective Evaluation
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Empathy
Empathy
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Active Listening
Active Listening
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Handling Frustration
Handling Frustration
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Emotional Intelligence
Emotional Intelligence
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Stress Management
Stress Management
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Positive Thinking
Positive Thinking
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Study Notes
Improving Emotional Intelligence
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Recognize Emotions: Pay attention to daily emotional fluctuations. Note feelings (e.g., stressed, confused) and any patterns. Analyze how these feelings affect your day.
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Manage Emotions: Adopt an objective perspective on feelings, looking for both positive and negative aspects. Uncover underlying reasons for emotions. For example, stress may arise from a late wake-up, but also consider potential benefits like extra sleep. Don't dwell on negative emotions; allow them to pass and focus on solutions.
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Handle Others' Emotions: Empathy is vital for emotional intelligence. Active listening is key. Acknowledge others' feelings and ask clarifying questions. For instance, if a colleague expresses frustration and resignation, ask open-ended questions to understand the situation. Emphasize understanding their emotional responses without offering immediate opinions.
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