14 Questions
What is the primary reason for implementing controlling measures in an organization?
To detect deviations from expected results
What is the result of comparing work done with set standards?
Accurate determination of process efficiency
What is the outcome of controlling in an organization?
Better decision making and overall performance
What do controlling measures help in achieving?
Achieving organizational objectives
What is a benefit of controlling in an organization?
Improving decision making
What is a result of controlling in an organization?
Reduced unprofessional behavior
What do controlling measures provide to the organization?
A common direction to all activities
Why do managers compare work done with set standards?
To determine process efficiency
What type of resources involves inventory management, quality control, and equipment control?
Physical resources
Which area of control involves ensuring the organization has enough cash on hand to meet its obligations?
Control of financial resources
What type of control involves sales, public relations, and production scheduling?
Control of information resources
What aspect of human resources involves directing employees towards higher performance?
Control of behavior
What is the focus of control in an organization?
Four basic types of resources: physical, human, information, and financial
What is the main objective of control in an organization?
To manage and utilize resources effectively
Study Notes
Importance of Controlling
- Controlling is a vital management function that every manager needs to perform to achieve organizational objectives.
Detecting Deviations and Taking Corrective Actions
- Controlling detects deviations and implements corrective actions to reduce the gap between expected and actual results.
Coping with Environmental Changes
- Controlling helps organizations cope with environmental changes, such as new products, technologies, and competitor strategies.
Resource Utilization and Minimizing Wastage
- Controlling ensures proper utilization of available resources and minimizes wastage.
Process Efficiency and Decision Making
- Controlling involves comparing work done with set standards to determine process efficiency, leading to better decision making and improved overall performance.
Employee Motivation and Performance
- Controlling motivates employees by setting performance standards, and employees are aware that their performance is judged based on these standards.
Reduced Unprofessional Behavior
- Controlling enables employees to adhere to rules, reducing unprofessional behavior in the organization.
Direction and Alignment
- Controlling provides a common direction to all organizational activities, ensuring alignment with objectives.
Types of Control
- Organizations practice control in various areas and at different levels.
Areas of Control
- Control focuses on four basic types of resources:
- Physical resources
- Human resources
- Information resources
- Financial resources
Control of Physical Resources
- Inventory management
- Quality control: maintaining appropriate levels of output quality
- Equipment control: supplying necessary facilities and machinery
Control of Human Resources
- Selection and placement
- Training and development
- Performance appraisal
- Compensation
- Directing employees towards higher performance
Control of Information Resources
- Sales
- Public relations
- Production scheduling
- Marketing forecasting
- Environmental analysis
- Economic forecasting
Financial Control
- Managing the organization's financial obligations
- Ensuring the firm has enough cash on hand to meet its obligations
This quiz assesses your understanding of the importance of controlling in management, its role in achieving organizational objectives, and its impact on improving management functions.
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