Podcast
Questions and Answers
Company officers are crucial to the _____ they supervise, the ______ they support, and the ____ they serve
Company officers are crucial to the _____ they supervise, the ______ they support, and the ____ they serve
Personnel administration public
A company officer must be a _____ and _____ leader
A company officer must be a _____ and _____ leader
Competent ethical
Company officers provide ____, coaching or _____ when necessary
Company officers provide ____, coaching or _____ when necessary
Counseling discipline
The company officers most important task is to ensure personnel ____
The company officers most important task is to ensure personnel ____
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The company officer and ____ members are often the first direct contacts the ____ will have with the local fire and emergency services
The company officer and ____ members are often the first direct contacts the ____ will have with the local fire and emergency services
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All members are responsible for meeting the needs of their community with _____, courtesy and _____
All members are responsible for meeting the needs of their community with _____, courtesy and _____
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Company officers should fully support their departments mission, _____ and _____
Company officers should fully support their departments mission, _____ and _____
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A company officers level of _____ may be the most difficult
A company officers level of _____ may be the most difficult
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When subordinate express ____ concerns, the need for _____ leadership may be less important than addressing the concerns
When subordinate express ____ concerns, the need for _____ leadership may be less important than addressing the concerns
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Perceptions are _____, often based on emotions or ____ instead of facts and they can be difficult to overcome
Perceptions are _____, often based on emotions or ____ instead of facts and they can be difficult to overcome
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A new officer must use ___, observation and ____ communication to develop an appropriate leadership method for each individual unit member
A new officer must use ___, observation and ____ communication to develop an appropriate leadership method for each individual unit member
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The new officer should take every opportunity to verbalize personal _____, establish _____ and ____ to crew member’s expectations
The new officer should take every opportunity to verbalize personal _____, establish _____ and ____ to crew member’s expectations
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The officer must also understand the _____ level, educational and _____ differences within the crew
The officer must also understand the _____ level, educational and _____ differences within the crew
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Be a _____- make decisions that adhere to your department’s ____ and make appropriate use of department _____
Be a _____- make decisions that adhere to your department’s ____ and make appropriate use of department _____
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Lead by example- adhere to a set of ____, ethical and ____ values, be consistent
Lead by example- adhere to a set of ____, ethical and ____ values, be consistent
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Rank might be confused with ____ which must be earned and ____
Rank might be confused with ____ which must be earned and ____
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Reasonable organizational expectations can be met through ____, training and ____
Reasonable organizational expectations can be met through ____, training and ____
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Apply appropriate management/supervisory techniques based on the ____ and the ____
Apply appropriate management/supervisory techniques based on the ____ and the ____
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Be aware that the public provides resources to the organization and that ____ are ____ of those resources
Be aware that the public provides resources to the organization and that ____ are ____ of those resources
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According to NFPA ___ the duties of a company officer are divided into general categories that apply to all fire levels (I through __)
According to NFPA ___ the duties of a company officer are divided into general categories that apply to all fire levels (I through __)
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This manual addresses fire officer level _ and __ while IFTSA’s ___ officer manual contains info that applies to level III and level IV fire officers.
This manual addresses fire officer level _ and __ while IFTSA’s ___ officer manual contains info that applies to level III and level IV fire officers.
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The categories of duties for all levels, as listed in NFPA 1021 are community and ____ relations, administration, _____ and investigation, emergency service delivery, _____ and safety
The categories of duties for all levels, as listed in NFPA 1021 are community and ____ relations, administration, _____ and investigation, emergency service delivery, _____ and safety
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Each ___ lists requisite knowledge and skills used to create ____ training programs, establish evaluation and ____ criteria, and create learning objectives like those found in this manual
Each ___ lists requisite knowledge and skills used to create ____ training programs, establish evaluation and ____ criteria, and create learning objectives like those found in this manual
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Level I fire officers must be able to respond _____ and courteously to citizen _____ and complaints
Level I fire officers must be able to respond _____ and courteously to citizen _____ and complaints
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Level I fire officers must realize that the success of any fire and emergency services organization is directly proportional to its _____ involvement
Level I fire officers must realize that the success of any fire and emergency services organization is directly proportional to its _____ involvement
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All fire officers must know the _____ and cultural _____ of their community; the services provided by local authority; and the means of processing public ____
All fire officers must know the _____ and cultural _____ of their community; the services provided by local authority; and the means of processing public ____
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Company officers maintain ___ activity records and prepare reports based on these records. They may also monitor and document the ______ and cost of unit resources in order to help prepare the organizations ____
Company officers maintain ___ activity records and prepare reports based on these records. They may also monitor and document the ______ and cost of unit resources in order to help prepare the organizations ____
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Level I officers may be responsible for the ____ fire cause determination or the _____ process
Level I officers may be responsible for the ____ fire cause determination or the _____ process
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A level I officer may also supervise ____ and ____ operations at incidents that involve ____ activity, such as acts of ____ or illegal drug laboratories
A level I officer may also supervise ____ and ____ operations at incidents that involve ____ activity, such as acts of ____ or illegal drug laboratories
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The first arriving officer must develop and initiate an incident ___ plan and incident ____ plan. He/she must also establish the incident ____ system in accordance with ____ policy. Following the incident the officer may conduct a ___incident analysis
The first arriving officer must develop and initiate an incident ___ plan and incident ____ plan. He/she must also establish the incident ____ system in accordance with ____ policy. Following the incident the officer may conduct a ___incident analysis
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____- a person who leads or directs a unit
____- a person who leads or directs a unit
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_____- individual who accomplishes organizational objectives through effective and efficient handling of material and Human Resources
_____- individual who accomplishes organizational objectives through effective and efficient handling of material and Human Resources
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_____- a person who is responsible for directing the performance of other people or employees
_____- a person who is responsible for directing the performance of other people or employees
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