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Questions and Answers

What is the primary goal of negative reinforcement?

  • To extinguish undesirable behaviors completely
  • To decrease the likelihood of a behavior through punishment
  • To promote positive outcomes in behavior through rewards
  • To increase the likelihood of a behavior by removing unpleasant consequences (correct)

Which term describes the process of eliminating a behavior by removing reinforcement?

  • Punishment
  • Positive reinforcement
  • Extinction (correct)
  • Negative reinforcement

What does task identity refer to in job design?

  • The extent to which a job has a complete and identifiable outcome (correct)
  • The variety of skills required to complete a job
  • The degree to which a job impacts the lives of others
  • The ability to work alone without supervision

What are the three stages of response to a stressor as identified by the General Adaptation Syndrome?

<p>Alarm, resistance, exhaustion (B)</p> Signup and view all the answers

In the context of motivation, what does task significance imply?

<p>The degree to which a job impacts others' lives (C)</p> Signup and view all the answers

What role does punishment play in behavior management?

<p>It aims to reduce the likelihood of a behavior by applying negative outcomes (D)</p> Signup and view all the answers

Which type of stress is described as pleasurable and often accompanies positive events?

<p>Eustress (D)</p> Signup and view all the answers

According to need-based theories, what is the primary cause of behavior?

<p>Need deficiencies (B)</p> Signup and view all the answers

What does the 'A' in the performance equation P=M+A+E stand for?

<p>Ability (C)</p> Signup and view all the answers

What is primarily suggested by the human relations approach to motivation?

<p>Involvement leads to higher productivity (B)</p> Signup and view all the answers

Which type of demand can cause organizational stress related to job roles?

<p>Role demands (D)</p> Signup and view all the answers

What is the focus of task-specific self-efficacy?

<p>Beliefs in capability for specific tasks (B)</p> Signup and view all the answers

In Maslow's hierarchy of needs, which of the following is NOT one of the basic categories?

<p>Financial needs (A)</p> Signup and view all the answers

Which source of stress derives from interpersonal relationships and conflicts among coworkers?

<p>Interpersonal demand (C)</p> Signup and view all the answers

What does 'P' represent in the performance formula P=M+A+E?

<p>Performance (B)</p> Signup and view all the answers

What is the primary purpose of the balanced scorecard?

<p>To provide a means of enhancing employee motivation (C)</p> Signup and view all the answers

Which type of compensation directly ties pay raises to individual performance?

<p>Merit pay plans (B)</p> Signup and view all the answers

Which factor is NOT considered important for goal-directed effort according to goal-setting theory?

<p>Financial performance measures (B)</p> Signup and view all the answers

How does goal commitment differ from goal acceptance?

<p>Goal commitment refers to individual ownership of a goal, while acceptance is a measure of belief in its validity. (A)</p> Signup and view all the answers

Which of the following is NOT a form of indirect compensation?

<p>Employee bonuses based on performance (A)</p> Signup and view all the answers

What does profit-sharing in an organization typically involve?

<p>Allocating profits to employees at a predefined rate (D)</p> Signup and view all the answers

What is the main characteristic of a bonus system?

<p>It is a lump-sum payment based on performance results. (D)</p> Signup and view all the answers

Which of the following best describes goal acceptance?

<p>The feeling of personal connection to the goal (A)</p> Signup and view all the answers

What is one potential advantage of using the balanced scorecard in organizations?

<p>It integrates both financial and nonfinancial measures into a cohesive strategy. (B)</p> Signup and view all the answers

What does the term 'person-job fit' refer to?

<p>The match between an individual's skills and job demands (C)</p> Signup and view all the answers

Which of the following does NOT align with the goals of realistic job previews?

<p>Promote poor person-group fit (B)</p> Signup and view all the answers

What is likely to happen when there is strong person-job fit?

<p>Job performance generally improves (C)</p> Signup and view all the answers

What defines employee engagement?

<p>A strong emotional and intellectual connection to the work (D)</p> Signup and view all the answers

Which big five personality trait influences job performance the most?

<p>Conscientiousness (C)</p> Signup and view all the answers

In the scenario, what type of locus of control does Alex display regarding his exam result?

<p>Internal (C)</p> Signup and view all the answers

What is likely to deter applicants according to realistic job previews?

<p>Negative reviews of the work environment (C)</p> Signup and view all the answers

When does person-job fit tend to be strong?

<p>When an individual's skills align with job requirements (A)</p> Signup and view all the answers

What is the primary purpose of managers establishing goals and measures?

<p>To assess various performance metrics (D)</p> Signup and view all the answers

Which of the following is considered 'off-the-job' time not worked?

<p>Vacation days (B)</p> Signup and view all the answers

What does the term 'surface value' refer to in the context of rewards?

<p>The objective meaning or worth of a reward (D)</p> Signup and view all the answers

Which of these is a benefit provided through Social Security contributions?

<p>Disability payments (B)</p> Signup and view all the answers

What is an example of a payment provided for time not worked?

<p>Sick leave (D)</p> Signup and view all the answers

What does unemployment compensation provide to eligible individuals?

<p>A percentage of their former wages (C)</p> Signup and view all the answers

How is the contribution to Social Security funding structured?

<p>Both employers and employees contribute equally (D)</p> Signup and view all the answers

Which term describes the subjective and personal meaning of a reward?

<p>Symbolic value (D)</p> Signup and view all the answers

Study Notes

Negative Reinforcement

  • Aims to increase a desired behavior by removing an unpleasant stimulus.
  • Extinction: A behavior is eliminated by removing reinforcers that previously maintained it.

Job Design and Motivation

  • Task Identity: The extent to which a job involves completing a whole and identifiable piece of work.
  • Task Significance: The impact of a job on the lives of others.
  • Motivation is influenced by factors like the perception of meaning and impact of the work performed.

Stress and Adaptation

  • General Adaptation Syndrome (GAS) describes the stages of stress response:
    • Alarm stage: Initial response, preparing for fight or flight
    • Resistance stage: Body adapts and copes with the stressor
    • Exhaustion stage: Long-term stress leads to depleted resources and potential illness.
  • Eustress: Stress associated with positive events, perceived as pleasurable.

Needs-Based Theories of Motivation

  • Advocate that unmet needs drive individuals to act in ways that satisfy those needs.

Performance Equation

  • A in the performance equation (P=M+A+E) represents Ability, or the individual's skill and competence.

Human Relations Approach

  • Suggests that social factors and positive relationships contribute to motivation and job satisfaction.

Organizational Stress

  • Role ambiguity: Lack of clarity about job responsibilities, leading to stress.

Self-Efficacy

  • Refers to an individual's belief in their ability to successfully perform a specific task.

Maslow's Hierarchy

  • Basic needs do not include cognitive needs, these are higher-level needs after basic survival needs.

Interpersonal Stress

  • Interpersonal conflict: Disagreements and tension between coworkers, contributing to workplace stress.

Performance Formula

  • P in the performance formula (P=M+A+E) represents Performance itself, the outcome of the work.
  • M represents Motivation
  • E represents Environment

Balanced Scorecard

  • Provides a comprehensive view of organizational performance, considering financial, customer, internal process, and learning and growth perspectives.

Goal-Setting Theory

  • Extrinsic rewards are not considered important for goal-directed effort.

Compensation Systems

  • Merit pay: Compensation directly linked to individual performance, rewarding high achievers.

Goal Commitment vs. Acceptance

  • Acceptance means employees are willing to follow a goal set by someone else, but they may not be fully committed to it.
  • Commitment involves both acceptance and a strong personal desire to achieve the goal.

Compensation

  • Indirect compensation does not include merit pay, as it's a form of direct compensation based on performance.

Profit-Sharing

  • Organizationally distributes a portion of profits among employees.

Bonus Systems

  • Provide additional rewards for achieving specific performance targets.

Goal Acceptance

  • Goal acceptance is the willingness of individuals to embrace and work towards goals set by others or the organization.

Balanced Scorecard Benefits

  • Provides a comprehensive and balanced view of organizational performance, enhancing strategic alignment and decision-making.

Person-Job Fit

  • The compatibility between an individual's characteristics and the requirements of their work environment.

Realistic Job Previews (RJPs)

  • Do not aim to increase applicant turnover.

Person-Job Fit Outcome

  • Strong person-job fit leads to improved job satisfaction, commitment, and performance.

Employee Engagement

  • Represents the level of enthusiasm, involvement, and commitment employees have towards their work and organization.

Big Five Personality Trait

  • Conscientiousness is the strongest predictor of job performance among the Big Five personality traits.

Locus Of Control

  • Internal locus of control: Alex believes he has control over his exam outcome, attributing it to his own efforts.

Realistic Job Previews (RJPs)

  • Potential deterrents for applicants include unrealistic expectations of the job.

Strong Person-Job Fit

  • Occurs when an individual's skills, values, and interests align well with the demands and rewards of a specific job.

Goal & Measure Establishment

  • Managers establish goals and measures to guide performance and monitor progress.

Off-the-Job Time

  • Vacation days are considered "off-the-job" time not worked.

Surface Value of Rewards

  • Represents the immediate and tangible benefits of a reward, such as financial gain or recognition.

Social Security Benefits

  • Retirement benefits are provided through Social Security contributions.

Time-Not-Worked Payments

  • Sick leave pay is an example of payment received for time not worked.

Unemployment Compensation

  • Provides financial assistance to qualified individuals who are temporarily out of work.

Social Security Funding

  • Contributions to Social Security are structured through a payroll tax.

Reward Meaning

  • Intrinsic value refers to the subjective and personal meaning a reward holds for an individual.

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