IE 324 Engineering Management Final Exam

Engineering Management

• Essential considerations of a project do not include recruitment.
• Project parameters include staff, cost, time, and performance.

Project Management

• Not using project management can lead to potential problems such as cost overruns, staffing conflicts, and missed deadlines.
• Steps in project planning include determining what must be done, what must be bought, how it will be done, and who will do it.
• Project management is essential for avoiding problems such as cost overruns and missed deadlines.

Ethics

• Core concepts of ethics include professional performance, public interest, and honesty, but not discrimination.
• Ethical problems in consulting and construction include political contributions, construction safety, and distribution of public services, but not training people.
• Guidelines for ethical dilemmas in professional practice include determining the facts in a situation, assessing the motivation of stakeholders, and formulating alternatives.

Professional Development

• Steps to personal ethical decision-making include practicing ethical behavior actively, defining the ethical problem when it occurs, and formulating alternatives.
• To start a career right, one should make their mark in the first years, look for visibility, and learn the corporate culture, but not amend more courses.
• To get off to a right start with the boss, one should keep the boss informed, make the boss's job easy, and be careful in selecting and understanding the boss.

Career Development

• Career paths include operational, consulting, and academic, but not movie star.
• Associates should keep old school ties, not invade other divisions, and make their company's representative, but not make complaints to their company manager.

Time Management

• Time wasters include inadequate information, ineffective delegation, telephone interruptions, and unclear communication.
• Tools for time management include listing goals, setting priorities, and developing action lists, but not reading books.

Quality Management

• Traditional quality measures include PDCA, process control charts, and inspection and sampling, but not Taguchi methods.
• Malcolm Baldridge Quality Award criteria include strategic planning, business results, decision-based on facts, and process management.
• Basic concepts of quality include management commitment, focus on customer, and continuous improvement, but not training managers.
• Tools and techniques include flow charts, Pareto charts, and fishbone charts, but not kaizen.

Work Measurement

• Work measurement includes standard time, actual time, and normal time, but not normal space.

Globalization

• No information provided.