IDX Digital Communication Support

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Questions and Answers

What does IDX provide to assist companies in their digital communication?

  • IDX offers services to manage finances and investments for public companies.
  • IDX offers tools for managing digital communication channels effectively. (correct)
  • IDX provides risk assessment and mitigation strategies for stakeholder outreach.
  • IDX delivers sustainability reports and environmental compliance solutions.

What is the focus of IDX expertise?

  • IDX specializes in corporate websites and digital communication solutions for public companies. (correct)
  • IDX enhances the manufacturing processes of public companies using expertise and technology.
  • IDX offers real estate investment and property management solutions using digital communication channels.
  • IDX supports the supply chain management and logistics using advanced digital technologies.

What components are included in an IDX enterprise cloud corporate website platform?

  • IDX offers energy-efficient solutions for telecommunication infrastructure including security.
  • IDX helps maintain the physical and cybersecurity of a company's office locations.
  • IDX integrates a global content delivery network, security, analytics, and a web content management system. (correct)
  • IDX supports manufacturing facilities to integrate industrial automation systems and robotics.

What is the main benefit of IDX Sitecore?

<p>IDX Sitecore provides flexible, scalable, and shared CMS for improved corporate websites. (A)</p> Signup and view all the answers

What is the functionality of Connect.ID Intelligence from IDX?

<p>Connect.ID Intelligence integrates the CMS access and analytics into an easy-to-use dashboard. (D)</p> Signup and view all the answers

What is the value of Visitor Insights?

<p>Visitor Insights helps companies track prospective investors and partners visiting their website. (C)</p> Signup and view all the answers

What does Connect.ID Intelligence enable users to monitor regarding their website?

<p>It enables monitoring which companies are visiting, the pages they view, and to set alerts. (B)</p> Signup and view all the answers

What is a key component of IDX's Local Presence Global Service promise?

<p>IDX offers rapid response and multiple contact points for digital communications support. (A)</p> Signup and view all the answers

What are the components of IDX's Your Site, Our Analysis service?

<p>Connect.IQ benchmarking methodology supports an analysis of a digital presence from key audiences. (A)</p> Signup and view all the answers

What is incorporated in the corporate website benchmarking using Connect.IQ?

<p>Connect.IQ is a robust, long-standing, unbiased, and thorough analysis. (A)</p> Signup and view all the answers

According to IDX what is included in an Overall website score?

<p>Weighted average of all 300 criteria measuring the effectiveness of a corporate website and associated social channels. (A)</p> Signup and view all the answers

What is the core focus that guides IDX in creating websites?

<p>IDX believes every IR site should speak to investors through content and design. (A)</p> Signup and view all the answers

What is the role of a Project Manager in IDX's project delivery?

<p>IDX's Project Manager is the key contact and escalation point, updating on progress regularly. (B)</p> Signup and view all the answers

What kind of individuals make up project personnel?

<p>Project personnel come from diverse backgrounds with a mix of skills. (D)</p> Signup and view all the answers

What channels are used for site communications?

<p>Project Communications incorporate a kick off meeting. (B)</p> Signup and view all the answers

What is a feature that is included in multiple tiered corporate web support licensing?

<p>Licensing has premium hacking and cybersecurity by Akamai. (A)</p> Signup and view all the answers

Why is ongoing upkeep critical for website integrity?

<p>Maintaining IR and Corporate Comms websites keep current for reasons such as regulations, reputation, and relevance. (A)</p> Signup and view all the answers

What is the main benefit of On-Air webcasting?

<p>On-Air connects users with services such as, a virtual event platform and immersive streaming. (A)</p> Signup and view all the answers

What is a technical requirement in enterprise cloud platforms for websites?

<p>Enterprise environments mandate enterprise-grade, secure platforms. (B)</p> Signup and view all the answers

Why is it important to show a clear company corporate story?

<p>To show compliance with social justice to show investors that a company has good ethics. (B)</p> Signup and view all the answers

What benefit may a corporate client realize using the integrated dashboard?

<p>Clients can easily get detailed analysis in addition to regular reporting. (A)</p> Signup and view all the answers

What is the core element for long term stability and trust?

<p>That long term business sustainability is critical. (C)</p> Signup and view all the answers

What is the benefit of having customized AI on staff?

<p>The benefit is that you'll be able to see when prospective investors and partners are visiting too. (D)</p> Signup and view all the answers

What is the primary goal for customer relations?

<p>That each relationship will be managed effectively. (D)</p> Signup and view all the answers

To ensure data is safe how should it be handled?

<p>By using enterprise grade infrastructure and security. (D)</p> Signup and view all the answers

What elements are encompassed in the analysis of site design?

<p>UI specification and website design. (C)</p> Signup and view all the answers

What is the range of time to resolve site requests?

<p>15 minutes. (A)</p> Signup and view all the answers

Does IDX offer assistance with making digital communications accessible?

<p>Yes, make digital communications easy with its full range of solutions. (C)</p> Signup and view all the answers

Where does IDX suggest the best approach is?

<p>That we don't take their word, instead ask the clients. (A)</p> Signup and view all the answers

IDX integrates web design to meet stakeholder needs, what else is essential in addition to creative talents?

<p>Shareholder engagement and digital integration. (B)</p> Signup and view all the answers

If a company is seeking website support and consultation what is one of the first steps in the IDX process?

<p>Facilitating key workshops to share information. (D)</p> Signup and view all the answers

What technology is essential for building customer value for a company website?

<p>Website must incorporate Al, Share price, newsfeeds, and be easy to navigate. (C)</p> Signup and view all the answers

What is something essential for a company to define and have a plan for?

<p>Having communication and a solid plan to work from. (C)</p> Signup and view all the answers

What aspects of a corporate website is used to assess overall effectiveness?

<p>Engagement, use of social media, and brand presence. (D)</p> Signup and view all the answers

What steps should an organization take to develop online community trust?

<p>Ensure transparency with customers. (C)</p> Signup and view all the answers

Which tool from IDX is mentioned that facilitates analysis of companies' financial pictures and other items?

<p>Connect.IQ facilitates that analysis of what needs to be focused on in your new website. (A)</p> Signup and view all the answers

What is something a company should focus for long term prospects:

<p>To ensure long term business ethics and sustainability. (B)</p> Signup and view all the answers

Why is customer engagement and data collection on one's company corporate page valuable:

<p>These data points can be integrated into a simple dashboard for easy analysis. (A)</p> Signup and view all the answers

IDX mentions its support of local help, from communications managers to account planners, what support is also available to the client?

<p>24/7/365. (C)</p> Signup and view all the answers

Flashcards

IDX Differentiators

Expertise, technology, and service differentiation for public companies.

IDX's Web Experiences

Corporate websites and all digital comms solutions for public companies.

IDX Cloud Platform

Enterprise-grade, scalable, and secure cloud website platform.

IDX Sitecore

Highly flexible, scalable, shared CMS for corporate websites.

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Connect.ID Intelligence

CMS access and analytics into one, easy-to-use dashboard.

Signup and view all the flashcards

Visitor Insights

Track website visitors and measure engagement.

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IDX Service

Strategic advice and managing digital experiences.

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Value of visitor insights

To understand which organizations are looking at your website.

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IDX Infrasctructure

Enterprise-grade infrastructure and security to ensure website data is safe.

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IDX project team

Team of experts ensuring project success.

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Connect.ID

A tool to connect stakeholders.

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Category scores

Key website elements.

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Narrative breakdown

Evaluate various website elements.

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IDX One Platform

All under one roof. All on one platform.

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Build It - Digial Ecosystem

Create an agile intelligent ecosystem with smart content design.

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Our summary

We believe that we can add value to you, your subsidiaries, and your clients.

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IDX Alert Services

Corporate Alert Service, Enhanced Alert Delivery (EAD) and Events Calendar Service

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CONNECT.ID Intelligence CMS

Our CMS Solution

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Study Notes

  • IDX (IDX™ Ltd.) provides support for digital communications

Value Proposition

  • Helps save money and tell a better story through digital communication channels effectively
  • Provides compact overview of how IDX can bring value

Content Overview

  • IDX™ — Introduction to who they are, what they do, and where they've done it
  • Initial response demonstrates understanding of one's written brief
  • Website benchmark review uses over 300 best-practice criteria and four peers
  • Collaborative approach and processes with focus on project success

Expertise and Clientele

  • Blend expertise, technology, and service to assist 3,000+ public companies
  • Facilitate communication with capital market audiences online
  • Manages hundreds of NYSE, NASDAQ, and FTSE 250 websites
  • Partners with brands for critical social infrastructure communication
  • Creates and manages digital experiences to drive stakeholder intent

Platform and Services

  • Serves as market leader in corporate websites with associated web experiences
  • Single platform offering range of solutions for digital communications
  • Provides tools for corporate website award-winning design investor tools, feeds, regulatory news alerts, webcasting and events

Technology and Analytics

  • Delivers an Enterprise-grade, scalable & secure platform
  • All under one roof makes digital communications easy
  • Has 24/7/365 monitoring
  • Has 200+ certified technical experts
  • Manages 3,000+ websites that are built and hosted
  • Maintains 99.99% uptime and weekly site backups
  • Uses ISMS 27001, ISO 9001, and GDPR compliances
  • Handless 1.7 billion hits per month on its platform
  • Uses corporate website analytics, such as the Connect.ID intelligence platform
  • Manages CMS access and analytics into an easy-to-use dashboard by Connect.ID Intelligence

Connect.ID features

  • Manage actions using multi-tier security model
  • Ability to edit and publish web content on-demand, setting it to future time and date
  • Re-use layouts
  • Preview content in secure staging before publishing
  • Integrated email list and publication management available
  • Analytics are built in the website
  • Operates under data-driven decisions
  • Can track website visitors and how engaging they are

Tracking and Analysis

  • Provide Google Analytics tracking and reporting
  • Combine GA website metrics with Visitor Insights for precise analysis
  • Track site visitor, track site purpose to efficiently what delivers value
  • Receive alerts for specific companies visiting the site
  • Understand which pages tracked companies are visiting
  • Weekly email summaries provided for C-suite reporting

Support and Global Presence

  • Aims for Rapid Response: available 24/7, 365 days per year
  • Guarantees a response to any request in under 15 minutes
  • Provides multiple points of contact for consulting and support for digital communications.
  • Provides a dedicated Account Director Locations
  • Vadodara
  • London HQ
  • Gothenberg
  • Miami
  • Helsinki
  • New York
  • Phoenix

Site Analysis (Connect.IQ): Using a broad corporate website benchmark

  • Robust, long-standing, unbiased, and thorough analysis of the website
  • Utilizes Employees, Investors, and Media for audience perspective
  • Needs + Expectations, and Motivation Drivers for 300+ criteria
  • Provides Company Score - aka analysis

Delivery Process and Success Factors

  • Managed by a dedicated project delivery team and Project Manager
  • Aims project delivery to be: On time, on scope, and on budget
  • We are flexible and align what methodology works best for you
  • Communication. And having a plan
  • Team is assembled, led by Michael Heller, and has team of corporate comms and IR specialists
  • Regular and transparent communication with clear milestones for project delivery

Timeline

  • Strategy, Design & Build takes 4.5 months

Budget

  • One-off project fee involves deliverable milestones all the way through
  • Ongoing annual fee licenses out digital solutions: both software and services

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