Podcast
Questions and Answers
What do balancing measures reflect in the context of quality improvement projects?
What do balancing measures reflect in the context of quality improvement projects?
- The knock-on effect elsewhere in the system as a result of the change (correct)
- The way systems and processes work to deliver the outcome
- The impact on the patient and the end result of improvement work
- The root cause of a problem
Which tool is useful for mapping out and understanding a problem in a quality improvement project?
Which tool is useful for mapping out and understanding a problem in a quality improvement project?
- Cause and effect analysis
- Driver diagram
- Model for Improvement
- Process maps (aka flow charts) (correct)
What type of variation in a healthcare system is important to minimize?
What type of variation in a healthcare system is important to minimize?
- Outcome variation
- Common cause variation only
- Special cause variation only
- Both common cause and special cause variation (correct)
What is a vital element of an improvement project?
What is a vital element of an improvement project?
In the Model for Improvement, what are the 2 elements mentioned?
In the Model for Improvement, what are the 2 elements mentioned?
Which type of measure reflects what may be happening elsewhere in the system as a result of the change?
Which type of measure reflects what may be happening elsewhere in the system as a result of the change?
What is the purpose of cause and effect analysis in quality improvement projects?
What is the purpose of cause and effect analysis in quality improvement projects?
Which tool can be used to plan improvement project activities?
Which tool can be used to plan improvement project activities?
What does measurement help identify in an improvement project?
What does measurement help identify in an improvement project?
What are the different types of measures commonly used in quality improvement?
What are the different types of measures commonly used in quality improvement?
In which phase does the Plan, Do, Study, Act (PDSA) cycle apply?
In which phase does the Plan, Do, Study, Act (PDSA) cycle apply?
What is one of the purposes of using a driver diagram?
What is one of the purposes of using a driver diagram?
What should the aim of a quality improvement project be?
What should the aim of a quality improvement project be?
What type of questions does the identification of the root cause of a problem prompt?
What type of questions does the identification of the root cause of a problem prompt?
What are measures used for in a quality improvement project?
What are measures used for in a quality improvement project?
What is the purpose of a driver diagram in a quality improvement project?
What is the purpose of a driver diagram in a quality improvement project?
What should a defined project aim be in relation to time and measurability?
What should a defined project aim be in relation to time and measurability?
How can you identify and develop change ideas for improvement in a quality improvement project?
How can you identify and develop change ideas for improvement in a quality improvement project?
What should measures in a quality improvement project focus on?
What should measures in a quality improvement project focus on?
'What is the quality issue we are trying to improve?' is an example of a question that prompts which stage of a quality improvement project?
'What is the quality issue we are trying to improve?' is an example of a question that prompts which stage of a quality improvement project?
'How will we know that change is an improvement?' is an example of a question that addresses which aspect of a quality improvement project?
'How will we know that change is an improvement?' is an example of a question that addresses which aspect of a quality improvement project?
'What change can we make that will result in improvement?' is an example of a question that prompts which stage of a quality improvement project?
'What change can we make that will result in improvement?' is an example of a question that prompts which stage of a quality improvement project?
'Why do we want to improve this?' is an example of a question that prompts which stage of a quality improvement project?
'Why do we want to improve this?' is an example of a question that prompts which stage of a quality improvement project?
What are measures used to do in a quality improvement project?
What are measures used to do in a quality improvement project?
What is the purpose of measurement in quality improvement projects?
What is the purpose of measurement in quality improvement projects?
Which type of measures reflects the impact on the patient and shows the end result of improvement work?
Which type of measures reflects the impact on the patient and shows the end result of improvement work?
What should measures be specific and linked to in quality improvement projects?
What should measures be specific and linked to in quality improvement projects?
Which type of variation is the natural or expected variation in a process that demonstrates stability and predictability?
Which type of variation is the natural or expected variation in a process that demonstrates stability and predictability?
What type of chart is used to distinguish common cause variation from special cause variation?
What type of chart is used to distinguish common cause variation from special cause variation?
What does reducing and managing variation enable systems to become?
What does reducing and managing variation enable systems to become?
What type of measures reflect what may be happening elsewhere in the system as a result of the change, i.e., the knock-on effect?
What type of measures reflect what may be happening elsewhere in the system as a result of the change, i.e., the knock-on effect?
What is a run chart primarily used for?
What is a run chart primarily used for?
What are the three types of measures in quality improvement work?
What are the three types of measures in quality improvement work?