Identifying Employee Disengagement
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Questions and Answers

What is one of the signs that an employee is not satisfied with their job?

  • They begin to take more breaks
  • They start working longer hours
  • They start asking for new projects
  • They appear bored or unchallenged (correct)

    • What was ranked as the second most important factor in job satisfaction?

  • Opportunities for advancement
  • Job security (correct)
  • Compensation/pay
  • Opportunity to use skills and abilities

    • According to social information processing theory, what do employees observe and model?

  • The organizational culture
  • The company's mission and vision
  • Their supervisor's behavior
  • The levels of motivation and satisfaction of other employees (correct)

    • What is one of the consequences of employees being satisfied with their supervisors and coworkers?

    <p>Higher productivity and lower intent to leave</p> Signup and view all the answers

    What is one of the factors that employers can control to increase job satisfaction?

    <p>Making work more interesting</p> Signup and view all the answers

    What did Bishop and Scott (1997) find in their research?

    <p>That satisfaction with supervisors and coworkers is related to organizational and team commitment</p> Signup and view all the answers

    What is a key factor that influences the strength of the relationship between job satisfaction and performance?

    <p>Job complexity</p> Signup and view all the answers

    What is a characteristic of employees who tend to have a stronger relationship between job satisfaction and performance?

    <p>Strong affective-cognitive consistency</p> Signup and view all the answers

    What is a common consequence of low job satisfaction and organizational commitment?

    <p>Desire to quit, miss work, or reduce effort</p> Signup and view all the answers

    What is a key aspect of job satisfaction?

    <p>Multifaceted nature</p> Signup and view all the answers

    What are some of the most commonly studied facets of job satisfaction?

    <p>Pay, supervision, coworkers, work, and promotion opportunities</p> Signup and view all the answers

    What is a characteristic of employees who are satisfied and committed to their organizations?

    <p>They are more likely to attend work and arrive on time</p> Signup and view all the answers

    What is the primary reason employees leave an organization according to the text?

    <p>To escape from people, working conditions, and stress</p> Signup and view all the answers

    What can be reduced by providing applicants with realistic job previews?

    <p>Unmet expectations</p> Signup and view all the answers

    What is the term for the extent to which employees have links to their jobs and community?

    <p>Embeddedness</p> Signup and view all the answers

    What type of behaviors are gossip and harassment examples of?

    <p>Behaviors aimed at individuals</p> Signup and view all the answers

    What is the term for the behaviors that employees engage in to help the organization and their coworkers?

    <p>Organizational citizenship behaviors</p> Signup and view all the answers

    What is the characteristic of employees who are satisfied with their jobs and committed to the organization?

    <p>They are more likely to 'go the extra mile'</p> Signup and view all the answers

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