Podcast
Questions and Answers
Q.1.2.1 Identify the business function that would be involved and justify your answer with a logical reason.
Q.1.2.1 Identify the business function that would be involved and justify your answer with a logical reason.
Customer Service
Q.1.2.2 Explain the business process that would be involved and justify your answer with a logical reason.
Q.1.2.2 Explain the business process that would be involved and justify your answer with a logical reason.
Return and Refund Process
Q.1.2.3 Explain the logical reason for your answer in Q.1.2.1.
Q.1.2.3 Explain the logical reason for your answer in Q.1.2.1.
Customer Service would be involved because they are responsible for handling customer inquiries and issues, including returns and refunds for damaged items.
Q.1.2.4 Explain the logical reason for your answer in Q.1.2.2.
Q.1.2.4 Explain the logical reason for your answer in Q.1.2.2.
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CRM vendors with one being a market leader in ______ CRM
CRM vendors with one being a market leader in ______ CRM
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CRM vendors with another a market leader in Software‐as‐ ______‐ Service (SaaS)
CRM vendors with another a market leader in Software‐as‐ ______‐ Service (SaaS)
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Compare and ______ these two types of vendors
Compare and ______ these two types of vendors
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The business process involved would be the Return and Refund Process because it outlines the steps and procedures for accepting returns and providing refunds for damaged items.
The business process involved would be the Return and Refund Process because it outlines the steps and procedures for accepting returns and providing refunds for damaged items.
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