Idaho Health Carrier External Review Act Overview
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Questions and Answers

What is the purpose of the Idaho Health Carrier External Review Act?

  • To establish uniform standards for external review procedures (correct)
  • To provide coverage only for dental services
  • To apply to Medicare advantage plans exclusively
  • To provide coverage only for specified diseases
  • Which types of plans are exempt from the provisions of the Idaho Health Carrier External Review Act?

  • Medicare Advantage plans (correct)
  • Hospital indemnity plans
  • Long-term care insurance plans
  • Vision care plans
  • When does the health carrier have to notify the covered person about their right to request an external review?

  • When the covered person misses a premium payment
  • When a claim is approved
  • When a final adverse benefit determination is made (correct)
  • When there are changes in policy premiums
  • Which of the following types of coverage are expressly not subject to the Idaho Health Carrier External Review Act?

    <p>Dental insurance</p> Signup and view all the answers

    What should be included in the notice to a covered person regarding their right to request an external review?

    <p>'We have denied your request for a health care service.'</p> Signup and view all the answers

    Which of the following plans are not subject to the Idaho Health Carrier External Review Act?

    <p>Plans covering vision care</p> Signup and view all the answers

    What documents will the independent review organization consider in reaching a decision?

    <p>Consulting reports from appropriate health care professionals and other documents submitted by the health carrier or the covered person</p> Signup and view all the answers

    What must the independent review organization decide within 72 hours of receiving a request for an expedited external review?

    <p>To uphold or reverse the final adverse benefit determination</p> Signup and view all the answers

    What is required for an independent review organization to be approved for conducting external reviews?

    <p>Having accreditation standards that are equivalent to or exceed the minimum qualifications established under Idaho code</p> Signup and view all the answers

    Who needs to be notified of the decision made by the independent review organization after conducting an external review?

    <p>The covered person, the health carrier, and the director</p> Signup and view all the answers

    What must an independent review organization do upon request regarding external reviews conducted during a calendar year?

    <p>Maintain written records and submit a report to the director</p> Signup and view all the answers

    Which guideline is NOT mentioned as part of what the independent review organization considers in reaching a decision?

    <p>The treating provider's personal experience</p> Signup and view all the answers

    When can a covered person request an external review?

    <p>Only after exhausting the health carrier's internal grievance process</p> Signup and view all the answers

    What does the health carrier need to determine during a preliminary review of an external review request?

    <p>If the covered person was enrolled in the health benefit plan at the time of service</p> Signup and view all the answers

    Under what circumstances can a covered person be considered to have exhausted the health carrier's internal grievance process?

    <p>After receiving a written decision from the health carrier within 35 days</p> Signup and view all the answers

    When must the health carrier notify the director and covered person about the request for external review?

    <p>Within 5 business days after completing a preliminary review</p> Signup and view all the answers

    In what situation can a covered person request an expedited external review?

    <p>Only for urgent care service requests that meet specific criteria</p> Signup and view all the answers

    What is one of the conditions that must be met for a health carrier to complete a preliminary review of an external review request?

    <p>The covered person has provided all required information for processing</p> Signup and view all the answers

    What must be included in a request for an external review to be considered complete?

    <p>The release form and all required information</p> Signup and view all the answers

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