ICT, digital technologies, and IT
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Questions and Answers

Which of the following best describes the relationship between ICT, digital technologies, and information technology (IT)?

  • ICT is a sub-division of digital technologies and IT.
  • Digital technologies and IT are both sub-divisions of ICT. (correct)
  • ICT, digital technologies, and IT are all synonymous terms.
  • IT encompasses both ICT and digital technologies.

A Point of Sales (POS) system is implemented in a retail store. How does this system primarily benefit inventory management?

  • By predicting future sales trends based on historical data.
  • By automatically reordering stock when levels are low.
  • By providing real-time updates to the stock database during transactions. (correct)
  • By eliminating the need for manual stocktaking.

Which of the following is NOT a primary function of an ICT system?

  • Facilitating communication between people.
  • Providing a platform for making decisions based on processed information.
  • Processing data to generate information.
  • Storing large amounts of unprocessed data indefinitely. (correct)

Which of these computer components is primarily responsible for the long-term storage of data and applications?

<p>Hard Drive / SSD (Solid State Drive) (A)</p> Signup and view all the answers

In the context of computer operations, what is the key difference between application software and system software?

<p>System software manages hardware and provides a platform for applications, while application software performs specific user tasks. (D)</p> Signup and view all the answers

A manufacturing plant utilizes a computer system for automated production. Which of the following advantages of computers is MOST directly applicable in this scenario?

<p>Faster and more accurate task performance compared to humans. (A)</p> Signup and view all the answers

Which of the following scenarios best illustrates the use of Information Technology (IT) for problem-solving?

<p>Utilizing a spreadsheet to analyze sales data and identify trends. (C)</p> Signup and view all the answers

Which sequence correctly orders the transformation of data within an ICT system?

<p>Data -&gt; Processing -&gt; Information -&gt; Output (D)</p> Signup and view all the answers

Which scenario best illustrates how automation, while beneficial, can lead to a significant social challenge?

<p>A company implements automated customer service chatbots, leading to faster response times but also resulting in a reduction in the number of human customer service representatives employed. (A)</p> Signup and view all the answers

An employee consistently exceeds their data usage limit for personal use on their work computer. According to standard company policies, what is the MOST likely course of action the company will take?

<p>The company will issue a warning to the employee, followed by potential disciplinary measures if the behavior continues. (C)</p> Signup and view all the answers

A rural community lacks internet access due to the high cost of laying fiber optic cables and the low population density making it unprofitable for internet service providers. Which factor of the digital divide is primarily at play in this scenario?

<p>Infrastructure limitations (D)</p> Signup and view all the answers

Which of the following is an example of a server's function in a networked environment?

<p>Managing user access and permissions to shared network resources. (C)</p> Signup and view all the answers

A graphic designer needs to purchase a new computer primarily for resource-intensive tasks such as video editing and 3D rendering. Considering performance and cost-effectiveness, which type of computer would be the MOST suitable choice?

<p>A desktop, offering more processing power and easier upgrades at a lower cost. (D)</p> Signup and view all the answers

A user wants a computer that offers a balance between portability and functionality, allowing them to work on documents, browse the web, and run applications while traveling. Which type of computer would BEST fit these needs?

<p>A laptop. (B)</p> Signup and view all the answers

A sales representative needs a device primarily for quick communication, accessing navigation apps, and taking photos while visiting clients. Which type of computer is MOST suitable for these tasks?

<p>A smart Phone. (A)</p> Signup and view all the answers

Which of the following devices is the BEST example of an embedded computer system?

<p>A smart thermostat controlling a home's heating and cooling system. (A)</p> Signup and view all the answers

Which of the following scenarios BEST describes a situation leading to Repetitive Strain Injury (RSI)?

<p>A data entry clerk typing continuously for eight hours a day without proper wrist support. (C)</p> Signup and view all the answers

How can companies mitigate the negative impacts of information overload on their employees?

<p>By implementing strategies for filtering and prioritizing information, along with training on effective information management. (A)</p> Signup and view all the answers

Which of the following storage solutions is best suited for quickly launching the operating system and frequently used applications?

<p>SSD (Solid State Drive) (D)</p> Signup and view all the answers

A photographer needs additional storage for their digital camera. Which of the following options is most suitable, considering portability and ease of use?

<p>Memory card (A)</p> Signup and view all the answers

A computer technician is troubleshooting a PC that is running slowly. They suspect insufficient RAM. Which of the following is the most likely symptom directly related to insufficient RAM?

<p>The computer slows down significantly when multiple applications are open. (C)</p> Signup and view all the answers

A user wants to connect their new high-end gaming monitor to their computer to take advantage of its high refresh rate and resolution. Which port is the BEST option to use for this connection?

<p>DisplayPort (A)</p> Signup and view all the answers

What benefit does modular design provide in computing?

<p>Easier system upgrades and repairs. (C)</p> Signup and view all the answers

A user has a computer with both an HDD and an SSD. Where should the operating system be installed to maximize performance?

<p>Exclusively on the SSD (B)</p> Signup and view all the answers

A computer has 4GB of RAM and runs a 32-bit operating system. What is the likely impact of upgrading the RAM to 8GB?

<p>The computer will only be able to utilize 4GB of RAM, as the 32-bit operating system has a limitation. (C)</p> Signup and view all the answers

A user needs to transfer files between a computer and an external storage device. They need a port that can support both high-speed data transfer and power delivery. Which port is most suitable?

<p>USB Type-C port (C)</p> Signup and view all the answers

Which of the following is a primary function of the motherboard in a computer system?

<p>To provide a central hub for connecting various hardware components and facilitating data communication. (B)</p> Signup and view all the answers

How does RAM differ from a storage device like an SSD in terms of data retention?

<p>RAM is volatile, meaning it loses data when power is removed, while SSDs retain data permanently. (B)</p> Signup and view all the answers

Which printer type is most suitable for a business needing to print a high volume of text-based documents at a low cost per page?

<p>Laser Printer (B)</p> Signup and view all the answers

A design firm needs to create physical prototypes of their designs. Which type of printer would be most appropriate?

<p>3D Printer (D)</p> Signup and view all the answers

Which of the following storage devices is most likely to have its data become fragmented over time?

<p>HDD (Hard Disk Drive) (B)</p> Signup and view all the answers

What characteristics make SSDs more durable and faster than HDDs?

<p>SSDs store data on flash memory and have no moving parts. (C)</p> Signup and view all the answers

Which factor should be considered when purchasing a printer?

<p>Running costs such as ink or toner replacement (D)</p> Signup and view all the answers

What distinguishes multi-functional printers from single-function printers?

<p>Multi-functional printers offer features like printing, scanning, and copying. (B)</p> Signup and view all the answers

You need a storage device to quickly transfer large video files between computers. Which characteristic of storage devices is most important for this task?

<p>Transfer Rate (D)</p> Signup and view all the answers

A small business wants to minimize space usage and cost by purchasing a single device that can print, scan, and copy documents. Which device is most suitable?

<p>A multi-functional printer (C)</p> Signup and view all the answers

Which of the following is a key advantage of using a 3D printer for prototyping?

<p>Reduced material waste and cost (A)</p> Signup and view all the answers

Compared to HDDs, what is a major disadvantage of SSDs?

<p>Higher cost per gigabyte (C)</p> Signup and view all the answers

Which printer technology uses liquid ink and is known for high-quality photo printing?

<p>Inkjet printer (C)</p> Signup and view all the answers

What input and output functions does a touchscreen on a mobile device perform?

<p>Both input via touch and output on the screen. (C)</p> Signup and view all the answers

Which of the following is a key consideration when selecting a storage device?

<p>The storage capacity of the device (D)</p> Signup and view all the answers

Which connection type is commonly used by both HDDs and SDDs to connect to a motherboard?

<p>SATA (C)</p> Signup and view all the answers

Which type of printer is best suited for printing carbon-copy documents like invoices?

<p>Dot-Matrix Printer (D)</p> Signup and view all the answers

Which characteristic is a primary advantage of embedded operating systems?

<p>Optimized performance for specific tasks. (D)</p> Signup and view all the answers

Which of the following is a key constraint typically associated with embedded systems?

<p>Limited processing power and memory. (C)</p> Signup and view all the answers

Which operating system is commonly used in embedded systems?

<p>FreeRTOS (D)</p> Signup and view all the answers

What makes biometrics a secure method for access control?

<p>They use unique, hard-to-replicate physical traits. (D)</p> Signup and view all the answers

What is the main benefit of using ergonomic keyboards?

<p>Increases comfort and adjusts to user needs. (B)</p> Signup and view all the answers

What is the function of Optical Character Recognition (OCR) software used with scanners?

<p>Scanning documents into editable soft copy formats. (B)</p> Signup and view all the answers

Which of the following describes the function of a gyroscope in a smartphone?

<p>Determining the orientation of the phone. (C)</p> Signup and view all the answers

What is a primary advantage of using a stylus for input?

<p>Higher accuracy for drawing and writing. (C)</p> Signup and view all the answers

What characterizes the difference between HDMI and VGA data projectors?

<p>HDMI projectors display both audio and video, while VGA projectors only display video. (C)</p> Signup and view all the answers

What is indicated by the 'contrast ratio' of a monitor?

<p>The range of shades between black and white the monitor can display. (D)</p> Signup and view all the answers

What does 'response time' measure in the context of a monitor's specifications?

<p>The time between receiving a command and the image changing. (A)</p> Signup and view all the answers

In the evolution of monitor technology, what is the correct order of development?

<p>CRT → LCD → LED (D)</p> Signup and view all the answers

What is the main advantage of LED monitors over LCD monitors in terms of green computing?

<p>LEDs consume less power and do not contain mercury. (A)</p> Signup and view all the answers

What is the function of quantum computers, primarily?

<p>Solving complex problems using quantum bits. (B)</p> Signup and view all the answers

Which technologies can connect a monitor to a computer?

<p>VGA, HDMI, DisplayPort (B)</p> Signup and view all the answers

Flashcards

ICT System

Stands for Information and Communication Technology. A system encompassing communication, hardware, software, people, and data.

Software

Programs that tell the ICT system's hardware what to do.

Data

Relevant raw, unprocessed facts.

Information

Summarized or processed data.

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Hardware

Physical devices and components of a computer system.

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Computer

Programmable electronic device that processes data and produces output.

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Peripheral Devices

Device that connects to the computer for Input or Output, either internally or externally.

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Application Software

Software designed for specific tasks, like word processing or web browsing.

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Automation

Performing repetitive tasks with high precision, often used for tasks too difficult or dangerous for humans.

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Multipurpose Devices

Having multiple uses in one device, replacing the need for separate machines.

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Information Overload

Receiving more information than you can process, making it hard to filter what's relevant.

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Repetitive Strain Injury (RSI)

Pain in tendons and muscles from repetitive overuse.

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Carpal Tunnel Syndrome (CTS)

Pinching of the nerve inside the carpal tunnel in the wrist.

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Fair Usage Policy (FUP)

A set of rules set by companies that specify how their equipment can and cannot be used.

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Digital Divide

The gap between those who have access to technology and those who don't.

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Server Functions

Share resources, manage networks, and host websites.

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Desktop Computer

Designed for regular use in a fixed location, easier to upgrade and often less expensive than laptops.

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Embedded Computer

A type of computer designed for a fixed purpose.

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Quantum Computers

Computers that use quantum bits (qubits) to perform calculations, excelling at complex problems.

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Embedded OS

Operating systems designed for embedded systems with limited resources.

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Ergonomics

The study of how humans interact with their working environment to maximize effectiveness and health.

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Biometrics

Using unique physical traits for identification, like fingerprints or facial scans.

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Ergonomic Keyboards

Input devices designed for comfort and adjustability to suit individual user needs.

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Pointing Devices

Devices that control the cursor's movement on a monitor.

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OCR Software

Software that converts scanned images of text into editable digital text.

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QR Code

A 2D barcode that can be quickly scanned, linking to data or a URL.

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Accelerometer

A sensor that measures linear movement.

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Gyroscope

A sensor that detects the orientation of a device.

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CRT Monitor

The oldest type of monitor. Uses electron beams to create images.

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Brightness (Lumens)

Brightness of a monitor measured in lumens.

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Pixel

A single dot on a display screen.

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Green Computing Printing

Printing on both sides of a paper, print previewing, using scrap paper.

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Laser Printers

Uses beams and toner to print.

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3D Printer

Builds objects layer by layer using materials like plastic or resin.

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Ink-Tank Printer

Sprays ink, but uses larger ink reservoirs for less frequent refills.

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Inkjet Printer

Sprays liquid ink onto paper - good for photos.

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Dot-Matrix Printer

Impact printing using pins and an ink ribbon.

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PPM (Pages Per Minute)

Pages printed per minute, indicates printing speed.

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DPI (Dots Per Inch)

Dots per inch, measures the printing quality.

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Advantages of 3D Printing

Creates 3D objects from a digital file, great for prototypes.

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Multi-Functional Printer

One device handles printing, scanning, and copying.

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Touch Screen

Serves as both input (touch) and output (screen).

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Digital Camera

Capture images digitally, no film needed.

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Storage Device

Permanently stores files for later use.

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Capacity (Storage)

Total amount of data a storage device can hold (GB or TB).

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Access Speed/Time

Time to retrieve data from a storage device.

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HDD (Hard Disk Drive)

Mechanical storage using magnetic disks.

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SSD (Solid State Drive)

Electronic storage using flash memory (no moving parts).

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USB Flash Drive

Electronic storage using SSD technology; portable and connects via USB.

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Optical Storage

Storage medium using lasers to read/write data on discs.

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HDMI Port

Digital video and audio connection for high-quality media between devices.

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USB Port

Standard interface connecting devices like keyboards, mice, and printers.

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USB-C Port

Reversible, compact connector supporting high-speed data, power, and video.

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Modular Design

A design where a computer consists of interchangeable components.

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Motherboard

Circuit board connecting all components and facilitating data communication.

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RAM (Random Access Memory)

Temporary storage for data and instructions currently in use by the CPU.

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SSD Advantage

Operating system and applications launch faster when stored on this drive.

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Study Notes

  • ICT systems consist of communication (Wi-Fi, cabled), hardware (physical devices), people (data supply, decision making), software (programs) and data (raw, unprocessed facts).

ICT & Digital Technologies

  • Digital technologies are a subset of ICT, utilizing digital tools for information creation, storage, and sharing.
  • IT (Information Technology) is a sub-division of ICT, managing digital tools for data gathering, manipulation, and saving for problem-solving and communication, including programming.

Point of Sales (POS) Systems

  • POS is a specialized system with software and hardware for till points, managing stock, and creating reports of customer transactions.
  • Strengths are accurate recordings, real-time stock updates, transaction history, and faster sales.

Computers: Core Concepts

  • Computers are programmable electronic devices for receiving data, processing it, and producing output at high speeds.
  • Main components include hardware (peripherals and internal components) and software (application and system).
  • Peripherals include mouse, keyboard, monitor, and printer.
  • Internal components include RAM, hard drive/SSD, CPU, and graphics card.
  • Application Software examples are Word, Chrome and Powerpoint.
  • System Software examples are Operating Systems and Utility Software.
  • Connectivity enables access to vast information.
  • Computers save information in a small physical space and perform tasks faster and accurately compared to humans.
  • They automate repetitive tasks and can handle tasks that are impossible or hard for humans.
  • They are multipurpose devices, can be used for entertainment, and instant communication.
  • Risks include security vulnerabilities, social issues such as isolation and bullying, and automation leading to unemployment.
  • Environmental impact includes electronic waste and a negative impact on carbon footprint.
  • Information overload can make it difficult to filter and retain relevant information.
  • Health risks include RSI and CTS.
  • Digital divide exists due to limited education access, the cost of technology, infrastructure limitations, and social factors.

Health Risks and Computer Usage

  • RSI (Repetitive Strain Injury) causes pain from repetitive overuse of muscles and tendons.
  • CTS (Carpal Tunnel Syndrome) occurs when the nerve in the wrist's carpal tunnel is pinched.
  • Companies use FUPs (Fair Usage Policies) to specify private computer use, data limits, and security protocols.

Information Processing Cycle

  • The information processing cycle represents the core functions of a computer.

Servers

  • Used to share resources, manage networks, host websites.
  • Operating Systems include Windows Server, Mac OS X Server, Oracle, and Linux (Ubuntu Server).
  • They process and store large amounts of data.

Desktops

  • Designed for regular use in a fixed location.
  • Strengths include easier and less expensive upgrades and lower purchase cost compared to laptops.
  • Weaknesses are lack of portability, constant power source requirement, and more cables.
  • Operating Systems include Microsoft Windows, macOS, and Linux Mint.

Laptops

  • Laptops are multipurpose mobile computers with a built-in battery.
  • Strengths include portability, built-in battery.
  • Environmentally friendlier than desktops due to lower power consumption.
  • Weaknesses are higher damage risk, cost, theft risk, limited battery, and difficult upgrades.
  • Operating Systems include Microsoft Windows, macOS, and Linux Mint.

Tablets

  • Tablets have a screen size between a phone and a laptop, with an on-screen keyboard.
  • Suitable for browsing, reading, and note-taking using handwriting recognition software.
  • Weaknesses include being easily damaged, lower performance than a laptop, difficult touch screen keyboard use, smaller screen, and small storage.

Smart Phones

  • Facilitate communication, web browsing, and app usage.
  • Strengths: Portability, built-in battery and cellular connection.
  • Operating Systems include IOS, Android and Windows mobile.

Embedded Computers

  • Designed for a fixed purpose, like controlling hardware in devices.
  • Used in industrial automation and IoT devices.
  • Examples of embedded computers are Raspberry Pi, airbag systems and smart TVs.
  • Operating Systems include FreeRTOS, VxWorks, QNX, Embedded Linux and Android Things.
  • Strengths are optimization for specific tasks, low power consumption, and compact design.
  • Weaknesses include limited processing power, memory, storage, and user interface.

Quantum Computers

  • Perform computations using quantum bits (qubits).
  • Solve complex problems in cryptography, optimization, materials science, and AI.
  • Speed up certain types of calculations.
  • Suitable for specific tasks, which optimizes performance and reduces cost
  • Low power consumption
  • Small size and compact design
  • Limited processing power and memory
  • Limited storage capacity
  • Limited user interface (usually no keyboard or mouse)
  • May require custom hardware to meet specific needs
  • Operating Systems include include FreeRTOS, VxWorks, QNX Embedded Linux Android Things Windows IoT Core TinyOS

Ergonomics

  • Ergonomics studies human interaction with the work environment, focusing on effectiveness and health.
  • Proper posture consists of a straight back, forearms at keyboard height, feet on the ground, and the monitor at eye level.
  • Regular breaks are required.

Input Devices

  • Input devices should have an ergonomic design.
  • Biometrics use unique physical or behavioral traits for identification.
  • Examples of biometric systems include retinal, voice, fingerprint and facial recognition.

Alternative / Ergonomic Keyboards and Pointing Devices

  • They offer increased comfort tailored to user needs.
  • For visually impaired: Braille, large-key keyboards, speech to text
  • Pointing devices manipulate the cursor, including mice, trackballs, joysticks, and Wii remotes.
  • Devices can track head movement for control or navigation

Scanners

  • Convert hard copies to soft copies using OCR (Optical Character Recognition) software.
  • Optical readers- devices reading QR codes or barcodes.

Touch Screens

  • Common in smartphones, tablets, and POS systems, utilizing finger gestures.
  • Inconvenient when large volumes of data must be entered.

Sensors

  • Detect input from the environment in real-time.
  • Examples:
  • Accelerometers (measure linear movement)
  • Gyroscopes (determine phone orientation).

Pen Input

  • Styluses allow drawing, writing, and navigating with precision.

Monitors

  • Development order: CRT → LCD → LED.
  • Monitor measurements: Screen size (diagonal inches), contrast ratio, response time, resolution, aspect ratio, and brightness.
  • Pixel is the smallest element on a display device.

Output Devices

  • Output devices include monitors, printers, data projectors, headphones and speakers.

Comparing LCD vs LED Monitors

  • LED: Higher contrast, faster response, higher resolution, less power consumption, less strain on eyes.
  • LCD: Lower contrast, slower response, lower resolution, more power consumption, more strain on eyes.

Connecting a Monitor to Computer

  • VGA, HDMI or Display port

Types of Printers

  • Types of printers: Dot Matrix, Inkjet, Ink-Tank, Laser, and 3D.

Inkjet Printers

  • Sprays ink onto paper.
  • Moderate purchase cost.
  • High running cost. Best for home use, photo printing, small office tasks.

Laser Printers

  • Uses laser beams and toner powder. High purchase cost, but low running cost. Best for high volume printing, (especially text).

Ink-Tank Printers

  • Sprays ink, larger ink reservoirs. Higher purchase cost than Inkjet, but low running costs. Good for both text and color.

Dot-Matrix Printers

  • Impact-based, uses pins on an ink ribbon. Low purchase cost, low per-page running cost. Best for invoices and receipts.

3D Printers

  • Builds objects layer by layer with materials like plastic or liquid resins. High purchase and running costs. Best for prototypes and models.

Green Computing Practices

  • Print on both sides, use print preview, and use scrap paper for drafts.
  • Use low-power devices.
  • Use power management. Get rid of e-waste responsibly.
  • Recycle whenever possible.

3D Printers: Advantages vs Disadvantages

  • Advantages: Cheaper prototype creation, less material waste, reduced production time, easier design fixing.
  • Disadvantages: Potentially inferior quality, limited material choice, limited colors.

Printer Factors

  • Purchase cost, running cost, pages per minute (PPM), and dots per inch (DPI).
  • Connect printers via USB, Wi-Fi, or Bluetooth.

Multi-Functional Printers

  • Used in SOHO environments, offering printing, scanning, and copying.
  • Advantages: lower cost vs separate devices, less space.
  • Disadvantages: Failure of one function may affect others.

Hardware Devices used as Input & Output

  • Touch screens on mobile devices serve as both input and output.
  • Game controllers: Specially for use in games
  • Digital cameras: Capture images, display images, more cost effective.
  • Smartboards: Project image as output, input via tool/finger

Storage Concepts

  • Used for permanent file storage, measured by capacity, access speed, transfer rate, and cost per GB.
  • Storage Devices: HDD, SSD, memory sticks, CDs etc.
  • Considerations include power consumption

HDDs (Hard Disk Drives)

  • Consist of magnetic disks read/written by a head.
  • Disks divided into tracks, sectors, and clusters.
  • Formatting prepares the disk for use.
  • Mechanical permanent storage devices connected via SATA.
  • Speed measured in RPM (rotations per minute).

SSDs (Solid State Drives)

  • Use flash memory for storage.
  • Faster, quieter, and more durable than HDDs due to no moving parts.
  • Electronic storage devices connected via SATA / M.2 NVMe.
  • Used in laptops, mobile devices, and desktops.

HDD vs SSD Comparison

  • HDD: Mechanical, slower access, cheaper per GB, files can become fragmented.
  • SSD: Electronic, faster access, more expensive per GB, files do not fragment.
  • HDD: Uses more power, larger, data is recoverable, more prone to damage.
  • SSD: Uses less power, smaller, data recovery is difficult, less prone to damage.

Other Storage Devices

  • External hard drives: Portable backup storage via USB.
  • USB flash drives: Transfer files, use SSD technology, plug and play.
  • Memory cards: Extra storage for mobile devices, digital cameras.
  • Blu-ray drive: Larger storage space and better image and audio than DVDs.
  • DVD: Declining use, slower access, easily damaged.

Ports

  • Ports provide connection points for peripherals.
  • VGA ports: Analog video only connection.
  • HDMI ports: Digital video and audio connection.
  • Display Ports: Used for connecting computers and monitors.
  • USB Ports: Connect a range of devices for data transfer and power.
  • USB C-Port: Compact connector for high-speed data transfer, power, and video.
  • Thunderbolt port: Connect high-speed devices to the motherboard.

Modular Design

  • Design of a computer consisting of various separate, interchangeable components that can be easily replaced or upgraded.
  • Enables easier upgrades and repairs

Motherboard

  • A circuit board with slots and ports for component connections.
  • Provides physical structure, supplies power, and facilitates data communication.

Hardware Components for Processing

  • The CPU and RAM work together to process data.
  • RAM temporarily loads data and software for CPU processing.
  • Location: DIMM slots on the motherboard
  • Unit of measure: GB (gigabytes)
  • Volatile meaning it requires power to retain content
  • Adding more RAM improves performance by increasing the number of files and programs that can be open simultaneously

RAM vs Storage Devices

  • RAM: Electronic, faster, volatile, more expensive per GB.
  • Storage: Mechanical or electronic, slower, non-volatile, less expensive per GB.
  • Limited by DIMM slots and operating system (32-bit up to 4 GB, 64-bit more than 4 GB).
  • OS and Applications stored on the SSD, data stored on the HDD for faster computer performance.

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