IBM's Social Pulse
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Questions and Answers

According to the text, sentiment analysis software uses algorithms to analyze vast amounts of data to determine how employees and others feel about their organization or an initiative in the development process.

  • True (correct)
  • False

    • According to the text, sentiment analysis is primarily used by corporations and government agencies to mine and interpret data quickly to determine how customers, employees, and other stakeholders feel about a host of issues.

  • True (correct)
  • False

    • According to the text, sentiment analysis is a relatively new tool that is being used in anti-terrorism efforts.

  • False
  • True (correct)

    • According to the text, sentiment analysis can be used to determine how employees feel about important issues and develop policies and initiatives that have been assessed by stakeholders at all levels.

    <p>True</p> Signup and view all the answers

    Which of the following is a key factor in harnessing human knowledge in law enforcement agencies?

    <p>Drawing on field officers and detectives</p> Signup and view all the answers

    What aspect of relevant metrics is often neglected in law enforcement agencies?

    <p>Data related to sick leave use</p> Signup and view all the answers

    What can an increase in sick leave used in a specific division of a law enforcement agency indicate?

    <p>Systemic issues</p> Signup and view all the answers

    What did IBM use to analyze tens of thousands of employee feedback responses?

    <p>Social Pulse</p> Signup and view all the answers

    Which division was the author in charge of while also managing the technology infrastructure for the new police facility and jail?

    <p>Both Human Resources and Fiscal</p> Signup and view all the answers

    What did the author do when they realized their technology knowledge was inadequate for the task?

    <p>They bought several texts on enterprise computing, client/server architecture, and networking systems</p> Signup and view all the answers

    Who helped guide the IT staff during the period when the author managed computer services?

    <p>A technically-adept sergeant and an experienced systems administrator</p> Signup and view all the answers

    What did the author recognize as essential for police organizations?

    <p>All of the above</p> Signup and view all the answers

    According to the text, what is one benefit of analyzing information from social media sites for law enforcement?

    <p>Providing leads and information for further analysis</p> Signup and view all the answers

    What are Geographic Information Systems (GIS) used for in law enforcement?

    <p>All of the above</p> Signup and view all the answers

    Why is it important for supervisors and managers in law enforcement to possess technological skills?

    <p>To ensure the success of technology projects</p> Signup and view all the answers

    According to the text, what can happen if technology projects are mismanaged?

    <p>All of the above</p> Signup and view all the answers

    According to Predpol, how many data points does the software program collect per incident from a department's Records Management System?

    <p>Three</p> Signup and view all the answers

    What does the American Statistical Association (ASA) conclude about predictive policing technology using ETAS models?

    <p>It predicts 1.4-2.2 times as much crime compared to a dedicated crime analyst using existing criminal intelligence and hotspot mapping practice.</p> Signup and view all the answers

    What is the purpose of using predictive policing technology according to the chiefs of police?

    <p>To prevent crime and make arrests for crimes in progress.</p> Signup and view all the answers

    What is the potential benefit of using Big Data in law enforcement?

    <p>Building trust with the community by giving us the ability to gather and thoroughly analyze nationwide data on officer-involved shootings, uses of force, and racial profiling.</p> Signup and view all the answers

    According to the text, what is the definition of Big Data?

    <p>The ability to mine huge amounts of data from diverse sources, understand the accuracy and reliability of that data, and then make critical analyses based on what you've learned.</p> Signup and view all the answers

    Which approach is being used by the police department in Kansas City to identify potential offenders and victims of violent crimes?

    <p>Predictive policing</p> Signup and view all the answers

    What is the main challenge in implementing the approach of mining big data for crime analysis?

    <p>Developing algorithms that are relatively accurate and give the police actionable and lawful intelligence</p> Signup and view all the answers

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