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IBM Goal Setting System Quiz

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Questions and Answers

What does the new system at IBM allow employees to do?

Avoid setting any goals
Stick to their original proposals
Set annual goals and short-term milestones (correct)
Ignore feedback from managers

Why is it important for both the employee and the manager to take ownership of the assessment process?

To avoid discussing goals
To provide good information for the review phase (correct)
To have year-end discussions
To make the assessment process longer

What is a key benefit of including self-ratings in the evaluation process?

Increasing year-end discussions
Avoiding feedback from supervisors
Reducing the need for continuous feedback
Emphasizing possible discrepancies between self-views and others' views (correct)

How does updating goals and milestones throughout the year benefit IBM?

Allows for richer dialogue through frequent check-ins (B) Signup and view all the answers

What is the main purpose of employees experimenting and iterating according to IBM's recognition?

To adapt to the fast-paced business environment (C) Signup and view all the answers

Why does IBM emphasize continuous feedback from managers in goal setting?

To help employees update their goals throughout the year (B) Signup and view all the answers

What is the main purpose of performance management as described in the text?

To identify and measure individual and team performance. (A) Signup and view all the answers

Which aspect of performance management involves observing performance and giving ongoing coaching and feedback?

Continuous process of coaching and feedback (D) Signup and view all the answers

What do organizations gain by linking employees' activities with the organization's goals through performance management?

Increased employee engagement (C) Signup and view all the answers

Which companies are mentioned in the text as going through a transition from performance appraisal to performance management system?

GE, Microsoft, Google, Yahoo! (D) Signup and view all the answers

How does performance management lead to a competitive advantage for organizations?

By aligning individual and team performance with strategic goals (B) Signup and view all the answers

What distinguishes companies with engaged employees who offer outstanding service from their competitors according to the text?

Aligning their workforce with strategic goals (B) Signup and view all the answers

What is the purpose of managers meeting to review all employees' ratings together?

To reduce bias in the performance assessment process (B) Signup and view all the answers

Why is the formal appraisal meeting considered important in performance management?

It gives the employee feedback on their performance in a formal setting (A) Signup and view all the answers

Why might the appraisal meeting be seen as the 'Achilles’ heel' of the performance management process?

Managers often avoid giving feedback when performance is lacking (B) Signup and view all the answers

How can discomfort in providing performance feedback during appraisal meetings be mitigated?

By training those responsible for giving feedback (D) Signup and view all the answers

Why does the text mention Jack Welch's take on giving honest feedback?

To showcase an example of effective feedback practices (B) Signup and view all the answers

How does Google utilize its performance assessment process?

To provide a clear link between individual activities and organizational goals (D) Signup and view all the answers

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