18 Questions
What does the new system at IBM allow employees to do?
Set annual goals and short-term milestones
Why is it important for both the employee and the manager to take ownership of the assessment process?
To provide good information for the review phase
What is a key benefit of including self-ratings in the evaluation process?
Emphasizing possible discrepancies between self-views and others' views
How does updating goals and milestones throughout the year benefit IBM?
Allows for richer dialogue through frequent check-ins
What is the main purpose of employees experimenting and iterating according to IBM's recognition?
To adapt to the fast-paced business environment
Why does IBM emphasize continuous feedback from managers in goal setting?
To help employees update their goals throughout the year
What is the main purpose of performance management as described in the text?
To identify and measure individual and team performance.
Which aspect of performance management involves observing performance and giving ongoing coaching and feedback?
Continuous process of coaching and feedback
What do organizations gain by linking employees' activities with the organization's goals through performance management?
Increased employee engagement
Which companies are mentioned in the text as going through a transition from performance appraisal to performance management system?
GE, Microsoft, Google, Yahoo!
How does performance management lead to a competitive advantage for organizations?
By aligning individual and team performance with strategic goals
What distinguishes companies with engaged employees who offer outstanding service from their competitors according to the text?
Aligning their workforce with strategic goals
What is the purpose of managers meeting to review all employees' ratings together?
To reduce bias in the performance assessment process
Why is the formal appraisal meeting considered important in performance management?
It gives the employee feedback on their performance in a formal setting
Why might the appraisal meeting be seen as the 'Achilles’ heel' of the performance management process?
Managers often avoid giving feedback when performance is lacking
How can discomfort in providing performance feedback during appraisal meetings be mitigated?
By training those responsible for giving feedback
Why does the text mention Jack Welch's take on giving honest feedback?
To showcase an example of effective feedback practices
How does Google utilize its performance assessment process?
To provide a clear link between individual activities and organizational goals
Test your knowledge on IBM's innovative goal setting system that allows employees to set annual goals, short-term milestones, and update them throughout the year based on continuous feedback from managers. Learn how this system enables employees to adapt to the fast-paced business environment.
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