Unboxing & Setup Nomad Review Kit
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Questions and Answers

What is the correct procedure to check the status of the Nomad Air modem's connection?

  • Wait until the LED remains a solid white color.
  • Observe if the LED indicator is blinking red.
  • Check if the LED indicator is flashing quickly.
  • Look for a green or blue LED signal. (correct)

    • Which location is preferred for placing the Nomad Air modem for optimal signal quality?

  • Near a window but exposed to direct sunlight.
  • In a basement away from other devices.
  • Inside a cabinet to minimize interference.
  • On the highest floor of the home near a window. (correct)

    • What should a user do if their Nomad Air's connection speed is lower than expected?

  • Connect multiple devices to ensure bandwidth is utilized.
  • Move the modem to a different location in the house. (correct)
  • Change the SIM card to a new one.
  • Leave the modem in its original position and wait for a signal update.

    • Why should the SIM card in the Nomad Air modem not be removed?

    <p>It is preinstalled and should only be handled by tech support.</p> Signup and view all the answers

    What is the purpose of waiting 30 minutes after plugging in the Nomad Air modem?

    <p>It locks onto the best tower signal in the area.</p> Signup and view all the answers

    What type of connection does the Nomad Air modem offer for devices?

    <p>An available ethernet port for wired connections.</p> Signup and view all the answers

    In which situation should you reboot your Nomad Air modem?

    <p>When experiencing speed or reliability issues.</p> Signup and view all the answers

    What precautions should be taken when placing the Nomad Air modem?

    <p>Avoid placing it near any electronic devices.</p> Signup and view all the answers

    Study Notes

    Nomad Air Modem Setup

    • Pre-configured and activated
    • Plug in power cord to "power port" and to wall outlet
    • Step 2: Wait 30 minutes for LED indicator to change to green or blue (indicating connection to best tower)
    • Ensure modem is unobstructed and placed near window for optimal connection
    • Step 3: Locate Primary Wi-Fi password at bottom of modem to connect devices
    • SIM card is pre-installed—do not remove unless instructed by support
    • Ethernet port allows direct connection of devices

    Troubleshooting Speed and Reliability

    • Move modem to different locations in home/business, prioritizing high floors and locations near windows
    • Ensure no obstructions, e.g., cabinets, for optimal signal reception
    • Reboot modem by unplugging power and plugging back in to refresh connection
    • Avoid placing in direct sunlight
    • Position on highest level possible

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