Podcast
Questions and Answers
What is the correct procedure to check the status of the Nomad Air modem's connection?
What is the correct procedure to check the status of the Nomad Air modem's connection?
- Wait until the LED remains a solid white color.
- Observe if the LED indicator is blinking red.
- Check if the LED indicator is flashing quickly.
- Look for a green or blue LED signal. (correct)
Which location is preferred for placing the Nomad Air modem for optimal signal quality?
Which location is preferred for placing the Nomad Air modem for optimal signal quality?
- Near a window but exposed to direct sunlight.
- In a basement away from other devices.
- Inside a cabinet to minimize interference.
- On the highest floor of the home near a window. (correct)
What should a user do if their Nomad Air's connection speed is lower than expected?
What should a user do if their Nomad Air's connection speed is lower than expected?
- Connect multiple devices to ensure bandwidth is utilized.
- Move the modem to a different location in the house. (correct)
- Change the SIM card to a new one.
- Leave the modem in its original position and wait for a signal update.
Why should the SIM card in the Nomad Air modem not be removed?
Why should the SIM card in the Nomad Air modem not be removed?
What is the purpose of waiting 30 minutes after plugging in the Nomad Air modem?
What is the purpose of waiting 30 minutes after plugging in the Nomad Air modem?
What type of connection does the Nomad Air modem offer for devices?
What type of connection does the Nomad Air modem offer for devices?
In which situation should you reboot your Nomad Air modem?
In which situation should you reboot your Nomad Air modem?
What precautions should be taken when placing the Nomad Air modem?
What precautions should be taken when placing the Nomad Air modem?
Flashcards
Nomad Air Setup
Nomad Air Setup
Installation instructions for the Nomad Air modem.
Power Port
Power Port
The port on the Nomad Air modem for connecting the power cord.
LED Indicator
LED Indicator
A light on the Nomad Air modem that shows connection status.
Wi-Fi Password
Wi-Fi Password
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Optimal Connection
Optimal Connection
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Ethernet Port
Ethernet Port
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Speed/Reliability Issues
Speed/Reliability Issues
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Modem Reboot
Modem Reboot
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Study Notes
Nomad Air Modem Setup
- Pre-configured and activated
- Plug in power cord to "power port" and to wall outlet
- Step 2: Wait 30 minutes for LED indicator to change to green or blue (indicating connection to best tower)
- Ensure modem is unobstructed and placed near window for optimal connection
- Step 3: Locate Primary Wi-Fi password at bottom of modem to connect devices
- SIM card is pre-installed—do not remove unless instructed by support
- Ethernet port allows direct connection of devices
Troubleshooting Speed and Reliability
- Move modem to different locations in home/business, prioritizing high floors and locations near windows
- Ensure no obstructions, e.g., cabinets, for optimal signal reception
- Reboot modem by unplugging power and plugging back in to refresh connection
- Avoid placing in direct sunlight
- Position on highest level possible
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