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Questions and Answers

Which of the following tasks must be completed before scheduling a Platform initiation meeting?

  • Gather vehicle inventory
  • Setup default values in Sales Setup
  • Complete Deal Gathering (correct)
  • Conduct a user setup
  • The User Setup and Roles serve the same purpose in the DRP.

    False (B)

    What is the purpose of the 'Default Values' tool located in Sales Setup?

    To set standard data inputs for sales transactions.

    A __________ fee is one that is agreed upon upfront and is not subject to additional charges.

    <p>capped</p> Signup and view all the answers

    When conducting a Loan Deal Gathering, which item should NOT be visible?

    <p>Customer PII (A)</p> Signup and view all the answers

    Match the following fee types with their definitions:

    <p>Capped Fee = A fee fixed at a certain amount, cannot exceed Upfront Fee = A fee that is paid at the start of a deal Cap Cost Reduction = A reduction in the total cost of leasing PEN = Payment option that allows to choose between lease or loan</p> Signup and view all the answers

    DRP allows users to initiate a deal using leads from their integrated CRM.

    <p>True (A)</p> Signup and view all the answers

    What integration does DRP use to auto-calculate taxes and fees?

    <p>DMS (Dealer Management System)</p> Signup and view all the answers

    Flashcards

    Pre-requisites for Platform Initiation Meeting

    Specific tasks that need to be completed before scheduling a Platform initiation meeting.

    User Setup vs. Roles in DRP

    User setup determines the user profile, while Roles define the access and permissions for tasks and functionalities within the DRP.

    When to recommend Custom Role in DRP

    A custom role in DRP is best for unique task requirements where standard roles don't fit specific needs.

    Deal Gathering Purpose in DRP

    Deal Gathering collects crucial dealership information about a deal during the sales process, necessary for accurate estimations in DRP.

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    Questions to ask during Deal Gathering (Fees)

    Essential questions to uncover crucial deal details, focusing on fee structures, and to ensure accurate data entry into DRP.

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    GM DRP Deal Validation vs. Dealer CRM

    The GM DRP deal validation should perfectly match the information in the Dealer's CRM for error-free transactions.

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    Hidden Items in Loan Deal Gathering

    Customer Personally Identifiable Information (PII) should not be visible during a Loan Deal Gathering.

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    DRP Default Value Tool

    The 'Default Values' tool in Sales Setup pre-sets default values for various aspects in the DRP that can help for faster input or consistency.

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    Study Notes

    Rim DRP Implementation Assessments - Section 1 Quiz

    • Platform Initiation Meeting Tasks: Prior to scheduling Platform initiation Meeting, complete forms, pre-onboarding questionnaires, GMF, GM payment services, subdomains, training, D2C2 onboarding, pre-production spin-up, and kick-off meeting. All of these tasks are required.

    • User Setup vs. Roles: Roles define the permissions for a user whereas User Setup assigns the specific roles to individuals.

    • Custom Roles in DRP: Custom roles are best when a single user needs multiple permission levels.

    • Deal Gathering: Deal gathering involves asking for funded deals and guiding dealers through setting up a deal in their DMS, confirming the process aligns between the DMS and DRP systems.

    • Deal Gathering Questions: Essential questions during Deal Gathering include: Are Fees Capped or Upfront?

    Rim DRP Implementation Assessments - Additional Questions

    • Vehicle Discount/Fees/Accessories/Car Wash: Questions related to vehicle discounts, number of fees, standard accessories, and free car washes.

    • Deal Validation Match: Deal validation in the GM DRP must precisely match the dealer's CRM data. (False)

    • Loan Deal Gathering Information Visibility: Customer PII, Sale Price, Monthly Payment, and Total Tax amount should be visible in the Loan Deal Gathering process.

    • Loan Deal Gathering Value Inquiries: If a financed amount is not available during Loan Deal gathering, requesting the values from the dealer's DMS is the appropriate action to take.

    • Fee Review Questions: Questions to ask when reviewing fees include: Is this fee taxed? Does this fee apply to a lease? Is this fee capped or upfront?

    • Default Values Tool Purpose: The purpose of the "Default Values" tool in the Sales Setup module isn't detailed.

    • Lease Working Cash Toggles: The function of lease Working Cash Toggles isn't detailed.

    • DRP Auto-Calculation: DRP uses integrations to automatically determine and calculate taxes and fees.

    • Capped Fee vs. Upfront Fee: A detailed description for the difference between a capped fee and an upfront fee isn't provided.

    • Cap Cost Reduction Definition: The definition of Cap Cost Reduction is not detailed.

    • PEN Definition: The definition of PEN is not detailed.

    • Credit Application Options: Integrated credit application options are part of the DRP.

    • DRP and CRM Lead Integration: DRP allows deals starting from leads within an integrated CRM.

    • Deal-Level Tax Rate Adjustments: Individual deal tax rates cannot be adjusted.

    • Loan/Lease Rate Sourcing: Lender rates automatically populate within the DRP based on GM Financial, with other lenders using default rates within the Sales Setup.

    • iPad Casting Compatibility: Questions regarding iPad presentation capabilities during a sales process have been identified.

    Rim DRP Implementation Assessments - Desking Module & Deal Sync

    • Payment Recording Location: Dealers record payments within the Desking module.

    • Deal Synchronization Button: A button within the system is designed for initiating a deal sync operation.

    • Supporting GM System for DRP Information: Information about the supporting system for inventory, pricing, in the DRP is not elaborated upon.

    • Vehicle Inclusion in DRP: Dealers are able to potentially add vehicles into DRP systems which aren't in their respective DMS.

    • Carbravo Ineligibility Marking: Dealers can mark inventory ineligible for CarBravo.

    • Vehicle Recall Information: Vehicle recall information is available within the DRP.

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