Human Resources Functions Quiz

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Questions and Answers

What is the primary responsibility of HR in job analysis?

Determining what a job is and requires (correct)

Conducting performance appraisals

Dealing with unhappy unions

Managing workplace health and safety

Which category does employee orientation fall into according to HR responsibilities?

Attracting a quality workforce

Maintaining a quality workforce

Handling workplace health and safety

Developing a quality workforce (correct)

What does employment equity aim to achieve?

Discrimination in employment

Effort to deny job assignments for irrelevant reasons

Exception in Canada

Preference in employment for specific groups (correct)

Which management function does HR primarily focus on?

Human resource planning and development Signup and view all the answers

Which of the following best describes job analysis?

A systematic study of job facts to determine responsibilities and requirements Signup and view all the answers

What is the primary purpose of recruitment?

Attracting a pool of qualified job applicants Signup and view all the answers

What is the key focus of on-the-job training?

Techniques like job rotation, coaching, mentoring, and modeling Signup and view all the answers

In performance appraisal, what is the purpose of 360° feedback?

Involving peers, managers, and subordinates in the appraisal process Signup and view all the answers

Which method involves managing issues such as employee injuries, stress, and unsafe situations?

Workplace health and safety Signup and view all the answers

What is the main responsibility of job descriptions?

Detailing what a person in a job does Signup and view all the answers

What is the management of promotions, transfers, terminations, layoffs, and retirements primarily referred to as?

Turnover management Signup and view all the answers

Which type of conflict is characterized as moderately intense, constructive, and stimulating people toward greater work efforts and creativity?

Functional conflict Signup and view all the answers

What is the role of unions in the workplace primarily focused on?

Employee representation Signup and view all the answers

Which conflict management style is characterized by being cooperative and assertive?

Collaboration Signup and view all the answers

What are the outcomes of win-lose and lose-lose conflict management styles?

Management by avoidance or accommodation Signup and view all the answers

Which type of org’l structure focuses on grouping people with similar skills and performing similar tasks into formal work units?

Functional structures Signup and view all the answers

What does the matrix structure combine to gain advantages and minimize disadvantages of each?

Functional and divisional structures Signup and view all the answers

What does team structures extensively use to solve problems, complete special projects, and accomplish day-to-day tasks?

Cross-functional teams Signup and view all the answers

What does network structures own only core components and use to provide other components?

Outsourcing Signup and view all the answers

What is the primary focus of product divisional structures?

Single product or service Signup and view all the answers

What type of structures focus on the same location or geographical region?

Geographical structures Signup and view all the answers

Study Notes

– Bona fide occupational requirements are employment criteria justified by the capacity to perform a job. – HR is responsible for workplace health and safety, managing issues such as employee injuries, stress, and unsafe situations. – Job analysis is the systematic study of job facts to determine responsibilities, requirements, and develop job descriptions and specifications. – Job descriptions detail what a person in a job does, while job specifications outline required knowledge, skills, and abilities. – Recruitment is the process of attracting a pool of qualified job applicants, including methods like external, internal, traditional, and realistic job previews. – Structured interviews involve planned questions, while unstructured interviews are more natural but open to bias. – Orientation, on-the-job training, and off-the-job training are methods for developing a quality workforce. – On-the-job training includes techniques like job rotation, coaching, mentoring, and modeling. – Off-the-job training takes place away from the job site and includes management training and employee retreats. – Performance appraisal is formally assessing work accomplishments and providing feedback, with alternatives like peer, upward, and 360° feedback. – Performance appraisal has purposes of evaluation and development.

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Description

Test your knowledge of Human Resources functions with this quiz. Questions cover topics such as job analysis, recruitment, training, compensation, performance appraisals, and labor relations.