Questions and Answers
What is Corporate Social Responsibility?
The responsibility of the firm to act in the best interests of the people and communities affected by its activities.
What does Downsizing refer to?
Planned elimination of jobs.
What is Employee Leasing?
The process of dismissing employees who are then hired by a leasing company and contracting with that company to lease back the employees.
What does Globalization mean?
Signup and view all the answers
What is Human Capital?
Signup and view all the answers
What does a Human Resource Information System (HRIS) do?
Signup and view all the answers
What is Human Resources Management (HRM)?
Signup and view all the answers
Who are Knowledge Workers?
Signup and view all the answers
What does Managing Diversity involve?
Signup and view all the answers
What is Offshoring?
Signup and view all the answers
What does Outsourcing mean?
Signup and view all the answers
What is Proactive Change?
Signup and view all the answers
What is Reactive Change?
Signup and view all the answers
What does Reengineering involve?
Signup and view all the answers
What is Six Sigma?
Signup and view all the answers
What does Total Quality Management (TQM) emphasize?
Signup and view all the answers
What is a Balanced Scorecard (BSC)?
Signup and view all the answers
What is Benchmarking?
Signup and view all the answers
What are Core Capabilities?
Signup and view all the answers
What are Core Values?
Signup and view all the answers
What are Cultural Audits?
Signup and view all the answers
What does Environmental Scanning involve?
Signup and view all the answers
What is Human Resource Planning (HRP)?
Signup and view all the answers
What are Management Forecasts?
Signup and view all the answers
What is Markov Analysis?
Signup and view all the answers
What is a Mission in the context of an organization?
Signup and view all the answers
What are Organizational Capabilities?
Signup and view all the answers
What are Replacement Charts?
Signup and view all the answers
What are Skill Inventories?
Signup and view all the answers
What are Staffing Tables?
Signup and view all the answers
Study Notes
Key Concepts in Human Resources
- Corporate Social Responsibility: Firms must act in the best interests of impacted communities.
- Downsizing: A strategic decision to eliminate positions within an organization.
- Employee Leasing: Involves dismissing employees who are then hired by a leasing firm, which manages HR tasks and leases them back.
- Globalization: Expansion into international markets for trade and investment opportunities.
- Human Capital: Combines knowledge, skills, and capabilities of individuals that hold economic value for organizations.
Human Resource Systems and Management
- Human Resource Information System (HRIS): A computerized platform ensuring accurate data for effective control and decision-making.
- Human Resources Management (HRM): The strategic approach to managing organizational talent to meet business goals.
Workforce Dynamics
- Knowledge Workers: Employees who engage in planning, decision-making, and problem-solving, beyond mere physical tasks.
- Managing Diversity: Involves recognizing employee differences while treating individuals uniquely.
- Offshoring: Relocation of jobs to different countries for various strategic benefits.
- Outsourcing: Hiring outside resources to perform tasks previously handled by internal staff.
Change Management
- Proactive Change: Initiatives aimed at capitalizing on anticipated opportunities.
- Reactive Change: Adjustments made in response to external pressures impacting performance.
Business Process Reengineering
- Reengineering: Rethinking and dramatically redesigning business processes for enhanced performance, including cost reduction and quality improvement.
- Six Sigma: Methodology focusing on aligning customer needs with optimal tasks for superior execution.
- Total Quality Management (TQM): Emphasizes understanding customer needs, first-time quality, and continuous improvement.
Strategic Planning and Measurement
- Balanced Scorecard (BSC): Framework for translating strategic objectives into measurable operational goals.
- Benchmarking: Evaluating practices against industry leaders to identify improvement areas.
- Core Capabilities: Areas of expertise that differentiate an organization and provide customer value.
- Core Values: Fundamental beliefs that guide decision-making and company culture.
Culture and Environmental Factors
- Cultural Audits: Assessments evaluating organizational culture and work life quality.
- Environmental Scanning: Continuous monitoring of external factors affecting organizational strategy.
Human Resource Planning and Analysis
- Human Resource Planning (HRP): Anticipating workforce changes for optimal staff movement.
- Management Forecasts: Insights from leaders driving future employment strategy.
- Markov Analysis: Tool for analyzing employee movement patterns within the organization.
Organizational Structure and Talent Management
- Mission: Clarifies the organization's purpose and operational scope.
- Organizational Capabilities: The ability to adapt and evolve for sustained competitive advantage.
- Replacement Charts: Lists current employees and potential successors for key positions.
- Skill Inventories: Records of employee qualifications and experiences to facilitate job matching.
- Staffing Tables: Visual representation of job roles and employee distribution within the organization.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge of key concepts in Human Resources from Chapters 1 to 4. Glossary words include Corporate Social Responsibility, Downsizing, and Employee Leasing, among others. Prepare to engage with essential HR terminology and their definitions.