Podcast
Questions and Answers
Which of the following is the first step in the strategic planning process?
Which of the following is the first step in the strategic planning process?
The strategic planning process involves only internal assessments of an organization.
The strategic planning process involves only internal assessments of an organization.
False (B)
What are the two components of environmental assessment in strategic planning?
What are the two components of environmental assessment in strategic planning?
External and Internal
After determining the mission and assessing the environment, the next step in strategic planning is the setting of specific ______ or direction.
After determining the mission and assessing the environment, the next step in strategic planning is the setting of specific ______ or direction.
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Match the following terms with their descriptions:
Match the following terms with their descriptions:
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Which activity focuses on determining external conditions, threats, and opportunities?
Which activity focuses on determining external conditions, threats, and opportunities?
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Determining strategies happens before setting specific objectives/direction in Strategic Planning
Determining strategies happens before setting specific objectives/direction in Strategic Planning
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What must you decide upon in mission determination?
What must you decide upon in mission determination?
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Which job analysis method is best suited for gathering information that emphasizes manual skills?
Which job analysis method is best suited for gathering information that emphasizes manual skills?
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Employee recording is a method where analysts directly observe employees performing their tasks.
Employee recording is a method where analysts directly observe employees performing their tasks.
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Besides the employee, who else should participate in the job analysis process?
Besides the employee, who else should participate in the job analysis process?
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A job description is a document that states tasks, duties and ______.
A job description is a document that states tasks, duties and ______.
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Which verb tense should be used when writing job descriptions?
Which verb tense should be used when writing job descriptions?
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Which of the following is a potential problem with the employee recording method?
Which of the following is a potential problem with the employee recording method?
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Job specifications should always reflect the ideal qualifications a worker should possess.
Job specifications should always reflect the ideal qualifications a worker should possess.
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Which of the following is NOT a reason for conducting a job analysis, according to the presented material?
Which of the following is NOT a reason for conducting a job analysis, according to the presented material?
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A job description should be irrelevant to provide a broad overview of the position.
A job description should be irrelevant to provide a broad overview of the position.
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For production jobs, which job analysis methods are typically used?
For production jobs, which job analysis methods are typically used?
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Besides the job title, department, and reporting relationship, what else is included in the job identification section of a job description?
Besides the job title, department, and reporting relationship, what else is included in the job identification section of a job description?
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Job analysis only impacts staffing practices within HR.
Job analysis only impacts staffing practices within HR.
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Besides duties and responsibilities, what worker-oriented activities are documented during job analysis?
Besides duties and responsibilities, what worker-oriented activities are documented during job analysis?
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Using inflated job specifications could systematically eliminate ______ or women from consideration.
Using inflated job specifications could systematically eliminate ______ or women from consideration.
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Match the job analysis method to its primary characteristic:
Match the job analysis method to its primary characteristic:
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Match the following components with their description in the context of job descriptions:
Match the following components with their description in the context of job descriptions:
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Job analysis connects tasks, responsibilities and duties to create job __________.
Job analysis connects tasks, responsibilities and duties to create job __________.
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Match the following job analysis methods with their descriptions:
Match the following job analysis methods with their descriptions:
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What is the primary purpose of including the 'Job Analysis Date' in a job description?
What is the primary purpose of including the 'Job Analysis Date' in a job description?
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According to the content, it is acceptable to use jargon and industry-specific terms in a job description to attract qualified candidates.
According to the content, it is acceptable to use jargon and industry-specific terms in a job description to attract qualified candidates.
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Which of the following is a potential problem with using questionnaires for job analysis?
Which of the following is a potential problem with using questionnaires for job analysis?
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Which of the following is considered during job analysis?
Which of the following is considered during job analysis?
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What does SOC stand for?
What does SOC stand for?
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Skills, knowledge, and abilities are part of a Job Description.
Skills, knowledge, and abilities are part of a Job Description.
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According to the information provided, which of the following positions falls under the 'Human Resource Managers' category?
According to the information provided, which of the following positions falls under the 'Human Resource Managers' category?
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O*NET is a privately developed database offering information on worker attributes and job characteristics.
O*NET is a privately developed database offering information on worker attributes and job characteristics.
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What is a primary change in job descriptions due to team design?
What is a primary change in job descriptions due to team design?
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The Fair Labor Standards Act categorizes employees as either exempt or ________.
The Fair Labor Standards Act categorizes employees as either exempt or ________.
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Which law mandates that similar pay must be provided to women if jobs, as shown in job descriptions, are not substantially different?
Which law mandates that similar pay must be provided to women if jobs, as shown in job descriptions, are not substantially different?
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The Civil Rights Act provides employers a basis for defending against unfair discrimination claims.
The Civil Rights Act provides employers a basis for defending against unfair discrimination claims.
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Which act requires employers to specify job elements that could endanger health?
Which act requires employers to specify job elements that could endanger health?
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Match the following legal acts with their primary focus related to job analysis:
Match the following legal acts with their primary focus related to job analysis:
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Which of the following is the BEST description of job design?
Which of the following is the BEST description of job design?
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Job enrichment focuses on increasing the variety of tasks performed at the same level of responsibility.
Job enrichment focuses on increasing the variety of tasks performed at the same level of responsibility.
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What is the primary goal of reengineering?
What is the primary goal of reengineering?
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________ is often required for higher-level tasks and can be effective in protecting a company against the loss of key employees.
________ is often required for higher-level tasks and can be effective in protecting a company against the loss of key employees.
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Match the following job design strategies with their descriptions:
Match the following job design strategies with their descriptions:
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What is the main focus of global talent management?
What is the main focus of global talent management?
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Cross-training is another term for job enrichment.
Cross-training is another term for job enrichment.
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List four critical measures of performance that reengineering aims to improve.
List four critical measures of performance that reengineering aims to improve.
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Flashcards
Job Design
Job Design
Determining specific tasks, methods, and job relationships within an organization.
Job Enrichment
Job Enrichment
Enhancing a job's content and responsibility to provide greater challenges for workers.
Job Enlargement
Job Enlargement
Expanding the scope of a job to include a variety of tasks at the same responsibility level.
Job Rotation
Job Rotation
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Reengineering
Reengineering
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Global Talent Management
Global Talent Management
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Vertical Expansion
Vertical Expansion
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Cross-Training
Cross-Training
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Proper Language in Job Description
Proper Language in Job Description
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Job Identification
Job Identification
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Job Analysis Date
Job Analysis Date
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Job Summary
Job Summary
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Duties Performed
Duties Performed
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Job Specification
Job Specification
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Inflated Job Specifications
Inflated Job Specifications
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Standard Occupational Classification (SOC)
Standard Occupational Classification (SOC)
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Job Analysis
Job Analysis
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O*NET
O*NET
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Fair Labor Standards Act
Fair Labor Standards Act
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Equal Pay Act
Equal Pay Act
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Job Description
Job Description
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Competencies
Competencies
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Competency Modeling
Competency Modeling
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ADA/ADA Amendments Act
ADA/ADA Amendments Act
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Strategic Planning Process
Strategic Planning Process
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Organizational Mission
Organizational Mission
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Environmental Assessment
Environmental Assessment
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Setting Specific Objectives
Setting Specific Objectives
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Strategies Development
Strategies Development
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Human Resource Planning
Human Resource Planning
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Staffing
Staffing
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Training and Development
Training and Development
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Performance Appraisal
Performance Appraisal
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Worker-oriented activities
Worker-oriented activities
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Job Analysis Methods
Job Analysis Methods
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Questionnaires in Job Analysis
Questionnaires in Job Analysis
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Observation in Job Analysis
Observation in Job Analysis
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Interviews in Job Analysis
Interviews in Job Analysis
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Employee Recording
Employee Recording
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Combination of Methods
Combination of Methods
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Conducting Job Analysis
Conducting Job Analysis
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Major Items in Job Description
Major Items in Job Description
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Importance of Accuracy
Importance of Accuracy
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Study Notes
Chapter 4: Strategic Planning, Human Resource Planning, and Job Analysis
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This chapter covers strategic planning, human resource planning, and job analysis
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Learning objectives include defining the strategic planning process, explaining human resource planning, and describing forecasting requirements.
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The chapter also details forecasting human resource availability, explaining how firms handle shortages or surpluses, and describing strategic succession planning. It also covers job analysis, including the types of information needed and the reasons behind it.
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Strategic planning consists of four steps:
- Determining the organizational mission
- Assessing the organization and its environment
- Setting specific objectives or direction
- Determining strategies to accomplish those objectives
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The strategic planning/implementation process includes: Mission Determination (deciding purpose and principles), Environmental Assessment (internal and external conditions), Objective Setting (attainable, time-specific, measurable, documented objectives), Strategy Setting (corporate-level strategies and planning), and Strategy Implementation (using leadership, organizational structure, information and control systems, technology, and human resources).
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The mission is a unit's ongoing purpose.
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Environmental analysis (SWOT) is evaluating internal strengths and weaknesses and external threats and opportunities.
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Objectives are desired outcomes of activities, and should be written, measurable, specific as to time, and challenging yet attainable.
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Two strategic options are: Lowest-cost strategy (becoming lowest-cost producer) and Differentiation strategy (creating unique products).
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Human Resource Planning (Workforce Planning) is matching internal and external candidates with anticipated job openings.
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The Human Resource Planning Process involves these steps:
- Forecasting human resource requirements (demand = supply)
- Comparing requirements and availability (surplus vs. shortage)
- Forecasting human resource availability (surplus or shortage)
- Responding to surplus and shortages (restricted hiring, reduced hours, etc.)
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A requirements forecast determines the number, skills, and locations of employees needed to meet future goals.
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Techniques for forecasting human resource requirements include zero-base forecasts, bottom-up forecasts, and relationships between sales volume and worker numbers.
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An availability forecast determines if a company can fill future employee needs (identifying skills and sources).
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Handling a worker shortage may involve innovative recruiting, incentives, training, or modified selection standards.
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Worker surpluses may involve strategies to avoid layoffs, such as restricted hiring, early retirement, and modifying work hours.
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Job analysis is the systematic process for determining the skills, duties, and knowledge needed for tasks.
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Job analysis happens during company formation, new job creation, or significant job changes.
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Job analysis should answer questions about tasks, timeframes, locations, how and why jobs are done, and worker qualifications.
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A job consists of tasks performed to achieve an organization's goals (from one person to many).
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A position is a collection of tasks/responsibilities.
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Job Description provides information on tasks, duties, and responsibilities, while Job Specification details minimum qualifications.
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Reasons for conducting job analysis include impacting every aspect of HR practice: staffing, training, performance appraisal, compensation, safety, health, employee relations, and legal issues.
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Job analysis information includes duties and responsibilities, worker-oriented activities, machines, tools, equipment, personal requirements (experience), job standards, work schedules, financial and nonfinancial compensation, working conditions.
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Methods for job analysis include questionnaires, observation, interviews, employee recording, and combinations of these methods.
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Questionnaire methods are quick and cost-effective but employees could lack verbal skills or exaggerate tasks. Observations are effective, but may be insufficient if dealing with mental tasks. Interviews use both employee and supervisor. Employee recording (diaries) is helpful for specialized jobs, but exaggeration of job importance is a concern. Combining methods ensures more complete data.
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Conducting job analysis requires the employee and their immediate supervisor.
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Job descriptions contain tasks, duties, responsibilities, relevant accuracy, and may include major duties, time-proportions tasks, working conditions, hazard potential, staff numbers, reporting hierarchy, and tools/equipment.
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Job specification provides minimum, not optimal, qualifications for the job
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Inflation of job specifications could eliminate minorities or women and raise compensation costs, along with potentially extending vacancy periods.
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The Standard Occupational Classification (SOC) provides job descriptions for over 800 U.S. occupations. It replaces previous systems.
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The Occupational Information Network (O*NET) is a comprehensive, government-developed database of worker attributes and job characteristics.
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Succession planning ensures qualified personnel to replace vacant managerial positions—it aims for smooth transitions and efficiency. Small businesses also need succession planning, and few (only 10%) survive to the third generation.
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Competency modeling defines all needed competencies for success in a group of jobs. Job analysis is important for legal issues such as complying with the Fair Labor Standards Act, Equal Pay Act, Civil Rights Act, Occupational Safety and Health Act, and Americans with Disabilities Act.
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Job design involves deciding specific tasks, the methods, and how the job relates to others in the organization.
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Job enrichment changes job responsibility, providing greater challenges.
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Job enlargement enhances the scope of tasks, ensuring variety.
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Job rotation moves employees between jobs to widen experience and support against key employee loss.
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Reengineering radically redesigns business processes to improve cost, quality, service, and speed.
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Global talent management strategically optimizes human capital utilization to drive short-term and long-term success by building culture, engagement, capability, and capacity through integrated talent acquisition, development and deployment aligned with business goals.
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Description
This quiz explores Chapter 4, focusing on strategic planning, human resource planning, and job analysis. It outlines key concepts like forecasting human resource needs, addressing shortages, and succession planning. Assess your understanding of these critical HR processes and the steps involved in strategic implementation.