Human Resource Management Concepts

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Questions and Answers

What is a key benefit of online collaborative processes in the recruiting process?

Reducing the time to make an offer to the candidate
Decreasing the number of job postings
Eliminating the need for statistical analysis
Creating documented evidence of what took place (correct)

What is the primary purpose of workforce analytics?

To measure HR effectiveness
To derive metrics for trend and benchmark analyses
To model, simulate, report, compare and leverage key HR metrics (correct)
To provide compensation and retention planning tools

What is the outcome of implementing HCM best practices, according to Watson Wyatt's 1999-2001 Human Capital Index survey?

Increased labor costs
Decreased shareholder value
Reduced HR effectiveness
Improved business outcomes (correct)

What is human capital considered in reality?

A strategic asset (D) Signup and view all the answers

What is the primary role of analytics in HR?

To statistically measure what is, what should be, and what will be (A) Signup and view all the answers

What do great companies use to manage human capital?

Workforce analytics (C) Signup and view all the answers

What is a key outcome of using workforce analytics?

Better alignment of the workforce for maximum productivity (A) Signup and view all the answers

What do workforce analytics enable organizations to do?

Model, simulate, report, compare and leverage key HR metrics (A) Signup and view all the answers

What is the primary focus of Personnel Management?

Managing the workforce rather than resources (C) Signup and view all the answers

What is the role of a Personnel Manager?

To act as a mediator between management and employees (B) Signup and view all the answers

What is an example of a task performed by Raj in Personnel Management?

Planning and job analysis to determine labor needs (C) Signup and view all the answers

What is the ultimate goal of having people with the right skills, attitudes, and values?

To improve the standard of living and employment (B) Signup and view all the answers

What is the primary difference between Personnel Management and Human Resource Management?

Personnel Management is more administrative in nature (A) Signup and view all the answers

What is one of the tasks performed by Raj and his coworkers in Personnel Management?

Helping develop current employees through employee appraisal and training (C) Signup and view all the answers

What is the outcome of having people with the right skills, attitudes, and values in a nation?

Better standard of living and employment (D) Signup and view all the answers

What is the primary function of Personnel Management in an organization?

To provide the personnel needed for organizational activities (A) Signup and view all the answers

What is the primary goal of the procurement function in HRM?

To employ people who possess necessary knowledge, skills, and attitude (D) Signup and view all the answers

What does the development function in HRM aim to achieve?

To improve the knowledge, skills, and aptitudes of employees (D) Signup and view all the answers

What is the main purpose of the compensation function in HRM?

To determine wages and salaries matching with employee contributions (A) Signup and view all the answers

What does the maintenance function in HRM involve?

Providing virus benefits such as housing and medical facilities (B) Signup and view all the answers

What is the ultimate goal of the operative functions of HRM?

To ensure right people for right jobs at right times (C) Signup and view all the answers

What is a part of the procurement function in HRM?

Internal mobility (A) Signup and view all the answers

What is an example of an intrinsic reward?

Recognition (B) Signup and view all the answers

What is the purpose of the development function in terms of organizational climate/culture?

To strike a better fit between organizational climate/culture and employees (C) Signup and view all the answers

What is the primary focus of the personnel aspect of HRM?

Manpower planning, recruitment, and selection (D) Signup and view all the answers

What is the ultimate goal of HRM in an organization?

To help the organization reach its goals (D) Signup and view all the answers

What is included in the welfare aspect of HRM?

Working conditions and amenities such as canteens and housing (A) Signup and view all the answers

What is the primary objective of HRM in terms of employee development?

To develop overall personality of each employee (D) Signup and view all the answers

What is the purpose of HRM in an organization?

To ensure effective utilization and maximum development of human resources (B) Signup and view all the answers

What is the focus of the industrial relations aspect of HRM?

Union management relations and collective bargaining (B) Signup and view all the answers

What is an important objective of HRM in terms of employee satisfaction?

To ensure job satisfaction and self-actualization (C) Signup and view all the answers

What is the ultimate goal of HRM in terms of social responsibility?

To be ethically and socially responsive to the needs of society (D) Signup and view all the answers

What is the primary focus of HRM?

Managing people at work (C) Signup and view all the answers

What is the role of an HR manager in an organization?

Specified advisor (B) Signup and view all the answers

What is the main objective of HRM?

To achieve organizational effectiveness (D) Signup and view all the answers

What is the nature of HRM according to Terry?

A continuous function (B) Signup and view all the answers

What is the scope of HRM?

Very wide (B) Signup and view all the answers

What is the primary goal of HRM in terms of employee satisfaction?

To ensure employees get maximum satisfaction out of their work (B) Signup and view all the answers

What is the nature of HRM as an inter-disciplinary function?

It uses knowledge from multiple disciplines (B) Signup and view all the answers

Who is covered by HRM?

All types of personnel (A) Signup and view all the answers

Study Notes

Comprehensive Functions of HRM

HRM is concerned with organizational decisions that impact the workforce or potential workforce.
It involves managing people at work, covering all types of personnel, including workers, supervisors, middle and top managers.

Objectives of HRM

To help the organization reach its goals.
To ensure effective utilization and maximum development of human resources.
To ensure respect for human beings.
To identify and satisfy the needs of individuals.
To ensure reconciliation of individual goals with those of the organization.
To achieve and maintain high morale among employees.
To provide the organization with well-trained and well-motivated employees.
To increase job satisfaction and self-actualization.
To develop and maintain a quality of work life.
To be ethically and socially responsive to the needs of society.

Scope of HRM

Personnel aspect: manpower planning, recruitment, selection, placement, transfer, promotion, training, development, layoff, and retrenchment, remuneration, incentives, productivity, etc.
Welfare aspect: working conditions, amenities, canteens, crèches, rest and lunch rooms, housing, transport, medical assistance, education, healthy and safety, recreation facilities, etc.
Industrial relations aspect: union-management relations, joint consultation, collective bargaining, grievances, disciplinary procedures, settlement of disputes, etc.

Auxiliary Service of HRM

HR departments assist and advise line or operating managers to do their personnel work more effectively.
HR manager is a specified advisor, and it is a staff function.

Inter-Disciplinary Function of HRM

HRM is a multi-disciplinary activity, utilizing knowledge and inputs drawn from psychology, sociology, economics, etc.

Continuous Function of HRM

HRM requires constant alertness and awareness of human relations and their importance in everyday operations.

Difference between Personnel Management and Human Resource Management

Personnel Management: traditionally referred to the set of activities concerning the workforce, which included staffing, payroll, contractual obligations, and other administrative tasks.
Human Resource Management: encompasses the range of activities that are to do with managing the workforce as resources.

Functions of HRM

Procurement: involves procuring the right kind of people in appropriate numbers to be placed in the organization.
Development: involves activities meant to improve the knowledge, skills, aptitudes, and values of employees.
Compensation and Motivation: involves determining wages and salaries matching with contributions made by employees to organizational goals.
Maintenance: concerned with protecting and promoting employees while at work.

Recognizing the Workforce as a Profit Center

Human capital is a strategic asset.
Implementing HCM best practices increases shareholder value.
Effective human capital practices drive business outcomes more than business outcomes lead to good HR practices.

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Description

This quiz covers the fundamental concepts of Human Resource Management, including its impact on the workforce, managing people at work, and personnel management at various organizational levels.