Human Resource Management Chapter 6

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary goal of collective bargaining?

  • To reach an agreement on employment matters (correct)
  • To establish a grievance procedure
  • To penalize employees for misconduct
  • To enhance the employer's authority

What does a grievance procedure primarily focus on?

  • Resolving disputes and complaints (correct)
  • Increasing organizational profits
  • Establishing penalties for misbehavior
  • Promoting employee training

Which of the following is NOT considered a form of disciplinary action?

  • Loss of privileges
  • Written reprimand
  • Suspension
  • Retirement (correct)

What can lead to an employee's dismissal?

<p>Excessive absenteeism (C)</p> Signup and view all the answers

Which reason for separation involves an employee initiating the termination?

<p>Resignation (D)</p> Signup and view all the answers

What is the main objective of the selection process?

<p>To identify and hire candidates with the greatest likelihood of success (A)</p> Signup and view all the answers

Which of the following best describes recruitment?

<p>A process aimed at attracting a maximum number of candidates (A)</p> Signup and view all the answers

How does selection differ from recruitment regarding the number of candidates?

<p>Selection decreases the number of candidates through rejection (D)</p> Signup and view all the answers

What type of process is recruitment characterized as?

<p>Positive process (A)</p> Signup and view all the answers

What is the primary objective of the staffing function?

<p>To enable an organization to attract, maintain, and utilize an efficient workforce (B)</p> Signup and view all the answers

Which of the following techniques is involved in the selection process?

<p>Conducting interviews (A)</p> Signup and view all the answers

Who is typically the approving authority for lower level employees?

<p>Functional heads concerned (B)</p> Signup and view all the answers

What is the outcome of the recruitment process?

<p>An application pool for selection (C)</p> Signup and view all the answers

Which step is NOT part of human resource planning?

<p>Developing employee skill sets (B)</p> Signup and view all the answers

What is the main advantage of internal recruitment?

<p>Familiarity with organizational culture (B)</p> Signup and view all the answers

What initial activity takes place in the selection process?

<p>Screening of applications (D)</p> Signup and view all the answers

What is the purpose of induction/orientation for new employees?

<p>To familiarize them with the organization (C)</p> Signup and view all the answers

Which personnel are typically involved in the selection process?

<p>Qualified personnel with specific skills (C)</p> Signup and view all the answers

What is primarily enhanced through training programs?

<p>Technical skills for non-managers (C)</p> Signup and view all the answers

Which of the following is an advantage of external recruitment?

<p>Increased diversity and new perspectives (C)</p> Signup and view all the answers

Which of the following is NOT an objective of training?

<p>To prepare for future roles (D)</p> Signup and view all the answers

Which component is NOT included in the major elements of staffing?

<p>Marketing strategy development (C)</p> Signup and view all the answers

What does performance appraisal involve?

<p>Evaluating employee job performance (A)</p> Signup and view all the answers

What distinguishes development from training?

<p>Training improves current job performance, while development prepares for future positions. (C)</p> Signup and view all the answers

What does development primarily seek to enhance?

<p>General knowledge and understanding (D)</p> Signup and view all the answers

Which of the following is a disadvantage of internal recruitment?

<p>Limited diversity and new ideas (B)</p> Signup and view all the answers

What is the purpose of orientation and induction in staffing?

<p>To acclimatize new hires to the organization (C)</p> Signup and view all the answers

How can information be communicated during the induction process?

<p>Through oral communication and written materials (D)</p> Signup and view all the answers

Which aspect is included in the placement letters for selected candidates?

<p>Employment-specific positions (C)</p> Signup and view all the answers

What is one of the main objectives of performance appraisal?

<p>To provide information on training needs (B)</p> Signup and view all the answers

Which type of transfer involves moving to a job with the same level of responsibility?

<p>Lateral transfer (B)</p> Signup and view all the answers

What does a demotion typically indicate?

<p>Poor performance in current role (C)</p> Signup and view all the answers

Which element is NOT typically included in an employment contract?

<p>Training opportunities (B)</p> Signup and view all the answers

What is the purpose of selection tests in the hiring process?

<p>To assess candidates' attitudes and interests (A)</p> Signup and view all the answers

Who are the three principal actors in employee relations?

<p>Employees, employers, and the government (C)</p> Signup and view all the answers

Which method is employed to evaluate the overall suitability of candidates after selection tests?

<p>Personal interview (D)</p> Signup and view all the answers

What is NOT a basic element of employee relations?

<p>Performance appraisal (A)</p> Signup and view all the answers

Which factor serves as a significant incentive for superior employee performance?

<p>Fair promotions (B)</p> Signup and view all the answers

What is one of the main reasons for conducting a medical examination during the selection process?

<p>To assess the candidate's physical capabilities for the job (B)</p> Signup and view all the answers

What does collective bargaining primarily involve?

<p>Negotiating work conditions (C)</p> Signup and view all the answers

Who typically provides references to verify a candidate's background?

<p>School officials, previous employers, and prominent persons (D)</p> Signup and view all the answers

What occurs after the selection committee reviews the candidates?

<p>Approval is given by an appropriate authority (A)</p> Signup and view all the answers

Which step aims to reject candidates who do not meet physical qualifications?

<p>Medical examination (A)</p> Signup and view all the answers

Which of the following is NOT a purpose of conducting reference checks?

<p>To provide a job offer (C)</p> Signup and view all the answers

What is the first step in the selection process as outlined?

<p>Reviewing applications (A)</p> Signup and view all the answers

Flashcards

Staffing

The process of finding and hiring the right people for the right jobs.

Human Resource Planning

The strategic process of determining and securing the right number of people with the right skills for the right roles, at the right time, to achieve organizational goals.

Recruitment

The process of finding and attracting potential candidates to apply for open positions within an organization.

Internal Recruitment

Filling open positions with employees already working for the company.

Signup and view all the flashcards

External Recruitment

Finding potential employees outside of the company, like through job boards, agencies, or universities.

Signup and view all the flashcards

Orientation and Induction

The initial welcome and onboarding process for new employees.

Signup and view all the flashcards

Training and Development

Developing and improving employee skills and knowledge through training programs.

Signup and view all the flashcards

Performance Appraisal

Evaluating employee performance, typically through regular reviews and feedback.

Signup and view all the flashcards

What is selection in HR?

The process of identifying and hiring the most suitable candidates for a job by evaluating their skills, experience, and fit with the organization's requirements.

Signup and view all the flashcards

How is Selection defined?

Selection is a process of identifying and hiring individuals who have high chances of succeeding in a specific job role. It involves comparing candidates' qualifications with job demands to make informed decisions.

Signup and view all the flashcards

What's the key difference between recruitment and selection?

Recruitment aims to attract a large pool of applicants, while selection focuses on reducing that pool to those best suited for the job. Selection is a negative process, eliminating unsuitable candidates.

Signup and view all the flashcards

What tools are used in the selection process?

Selection methods often use specific tools and techniques to analyze candidates, including tests, interviews, background checks, and assessments. These methods aim to gauge relevant skills and potential.

Signup and view all the flashcards

What is the first step in the selection process?

The initial stage of selection involves sorting through applications to identify candidates meeting minimum requirements. This stage uses application forms and resumes to eliminate unqualified applicants.

Signup and view all the flashcards

How are applications screened?

The application screening stage involves reviewing applications for relevant information like skills, experience, and education. It often uses pre-defined criteria to determine suitability.

Signup and view all the flashcards

Why are interviews important in selection?

Interviews are a key part of selection, allowing employers to assess candidates' communication skills, personality, and fit with the company culture. They are typically structured to gather consistent information.

Signup and view all the flashcards

What happens at the end of the selection process?

The selection process often concludes with successful candidates receiving job offers. These offers outline terms of employment, including salary, benefits, and responsibilities.

Signup and view all the flashcards

Application Screening

The initial stage of the selection process where applications are reviewed to identify suitable candidates based on job requirements.

Signup and view all the flashcards

Selection Tests

Evaluations used to measure a candidate's abilities, skills, and personality traits. They help organizations make informed decisions in the selection process.

Signup and view all the flashcards

Interview

A face-to-face conversation between a candidate and a company representative to assess the candidate's suitability for the job and provide information about the position and company.

Signup and view all the flashcards

Checking References

Gatherings information from previous employers or educational institutions to verify a candidate's experience, skills, and character.

Signup and view all the flashcards

Medical Examination

A physical assessment to verify a candidate's health and fitness for the job requirements.

Signup and view all the flashcards

Approval by Appropriate Authority

The final step where relevant authorities within the organization review the candidate's qualifications and suitability for the position, leading to a formal offer of employment.

Signup and view all the flashcards

Induction/Orientation

The process of informing and guiding new employees about the organization, its culture, policies, and procedures.

Signup and view all the flashcards

Training

Focuses on developing skills for specific roles within the organization, aimed at improving current performance.

Signup and view all the flashcards

Development

Emphasizes personal growth and development of employees for future roles, expanding knowledge and skills beyond immediate tasks.

Signup and view all the flashcards

Placement

The process of informing selected candidates about their position and other employment details.

Signup and view all the flashcards

Approving Authority

The authority responsible for approving candidates for hiring.

Signup and view all the flashcards

Placement Letter

A written document confirming an employee's position and employment details.

Signup and view all the flashcards

What is collective bargaining?

A formal process where employees and employers negotiate working conditions and terms of employment.

Signup and view all the flashcards

What is a collective agreement?

A written document that outlines the agreed-upon terms and conditions of employment between employees and employers.

Signup and view all the flashcards

What is a grievance procedure?

A structured system for employees to formally address complaints or issues related to their work or treatment.

Signup and view all the flashcards

What is disciplinary action?

The process of applying consequences or actions to discourage undesirable behavior in the workplace.

Signup and view all the flashcards

What is separation/exit?

The termination of the employment relationship between a worker and an organization for various reasons, including retirement, resignation, or dismissal.

Signup and view all the flashcards

What is a transfer in human resources?

Transferring an employee to a different job, organizational level, or location.

Signup and view all the flashcards

What is a promotion?

Moving an employee to a higher position with increased responsibility, status, and compensation.

Signup and view all the flashcards

What is a demotion?

Moving an employee to a lower position due to poor performance or reasons related to their skills.

Signup and view all the flashcards

What is a lateral transfer?

Moving an employee to a different job with similar responsibilities and compensation.

Signup and view all the flashcards

What is employee relations?

The management of the relationship between employers and employees.

Signup and view all the flashcards

What is an employment contract?

A formal document outlining the terms of employment, including pay, working hours, benefits, and termination procedures.

Signup and view all the flashcards

What is grievance handling?

A process for handling complaints from employees regarding workplace issues.

Signup and view all the flashcards

Study Notes

Chapter Six: Staffing

  • Staffing is the process of identifying human resource needs, procuring employees, training them, utilizing them, and separating them.
  • The main goal of staffing is to enable an organization to attract, maintain, and utilize an efficient and effective workforce.
  • Key elements of staffing include: human resource planning, recruitment, selection, orientation and induction, training and development, performance appraisal, transfer, and separation.

Human Resource Planning

  • Human resource planning is determining and maintaining a company's human resources to achieve organizational goals.
  • It involves translating organizational objectives, plans, and programs into workforce needs.
  • Steps in human resource planning include:
    • Analyzing organizational objectives and plans.
    • Determining overall human resource needs.
    • Taking inventory of existing personnel.
    • Determining net new personnel requirements.
    • Developing action plans.

Recruitment

  • Recruitment is the process of finding prospective employees and encouraging them to apply for jobs.
  • Sources of recruitment include internal (transfer, promotion, recall) and external (labor market, employment agencies, educational institutions).

Selection

  • Selection follows recruitment, aiming to differentiate between applicants to find suitable candidates.
  • Selection involves choosing the best candidates from available applicants.
  • Methods of selection include application screening, selection tests, interviews, reference checks, and medical examinations.

Training and Development

  • Training aims to improve employee skills and knowledge to perform their current jobs.
  • Development focuses on preparing employees for future roles by expanding their skills and knowledge.
  • Training programs aim to maintain performance by improving technical skills, and development programs may cover conceptual and relational skills.

Compensation

  • Compensation encompasses all financial and tangible services given to employees for their labor contributions.
  • Compensation supports employees' needs and families and is a significant cost for the organization.

Performance Appraisal

  • Performance appraisal is a formal process of evaluating employee job performance against established standards.
  • Its goals include identifying employee strengths, weaknesses, and areas requiring improvement.

Transfer

  • Transfer is shifting an employee to a new job, level or location within an organization.
  • This can involve promotion, demotion, or lateral transfer.
  • Reasons for transfers can include improvement of performance, employee needs, and organizational needs.

Employee Relations

  • Employee relations focus on the relationships between employees and employers.
  • Elements include:
    • Collective bargaining (agreement negotiations)
    • Grievance or complaint handling procedures.
    • Disciplinary actions for behavior management.
    • Termination of employment.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Chapter 6 Staffing PDF

More Like This

HRM Roles Quiz
5 questions
Staffing and Recruitment Processes
37 questions
Use Quizgecko on...
Browser
Browser