Human Resource Management Chapter 6

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Questions and Answers

What is the primary goal of collective bargaining?

To reach an agreement on employment matters (correct)

To establish a grievance procedure

To penalize employees for misconduct

To enhance the employer's authority

What does a grievance procedure primarily focus on?

Resolving disputes and complaints (correct)

Increasing organizational profits

Establishing penalties for misbehavior

Promoting employee training

Which of the following is NOT considered a form of disciplinary action?

Loss of privileges

Written reprimand

Suspension

Retirement (correct)

What can lead to an employee's dismissal?

Excessive absenteeism (C) Signup and view all the answers

Which reason for separation involves an employee initiating the termination?

Resignation (D) Signup and view all the answers

What is the main objective of the selection process?

To identify and hire candidates with the greatest likelihood of success (A) Signup and view all the answers

Which of the following best describes recruitment?

A process aimed at attracting a maximum number of candidates (A) Signup and view all the answers

How does selection differ from recruitment regarding the number of candidates?

Selection decreases the number of candidates through rejection (D) Signup and view all the answers

What type of process is recruitment characterized as?

Positive process (A) Signup and view all the answers

What is the primary objective of the staffing function?

To enable an organization to attract, maintain, and utilize an efficient workforce (B) Signup and view all the answers

Which of the following techniques is involved in the selection process?

Conducting interviews (A) Signup and view all the answers

Who is typically the approving authority for lower level employees?

Functional heads concerned (B) Signup and view all the answers

What is the outcome of the recruitment process?

An application pool for selection (C) Signup and view all the answers

Which step is NOT part of human resource planning?

Developing employee skill sets (B) Signup and view all the answers

What is the main advantage of internal recruitment?

Familiarity with organizational culture (B) Signup and view all the answers

What initial activity takes place in the selection process?

Screening of applications (D) Signup and view all the answers

What is the purpose of induction/orientation for new employees?

To familiarize them with the organization (C) Signup and view all the answers

Which personnel are typically involved in the selection process?

Qualified personnel with specific skills (C) Signup and view all the answers

What is primarily enhanced through training programs?

Technical skills for non-managers (C) Signup and view all the answers

Which of the following is an advantage of external recruitment?

Increased diversity and new perspectives (C) Signup and view all the answers

Which of the following is NOT an objective of training?

To prepare for future roles (D) Signup and view all the answers

Which component is NOT included in the major elements of staffing?

Marketing strategy development (C) Signup and view all the answers

What does performance appraisal involve?

Evaluating employee job performance (A) Signup and view all the answers

What distinguishes development from training?

Training improves current job performance, while development prepares for future positions. (C) Signup and view all the answers

What does development primarily seek to enhance?

General knowledge and understanding (D) Signup and view all the answers

Which of the following is a disadvantage of internal recruitment?

Limited diversity and new ideas (B) Signup and view all the answers

What is the purpose of orientation and induction in staffing?

To acclimatize new hires to the organization (C) Signup and view all the answers

How can information be communicated during the induction process?

Through oral communication and written materials (D) Signup and view all the answers

Which aspect is included in the placement letters for selected candidates?

Employment-specific positions (C) Signup and view all the answers

What is one of the main objectives of performance appraisal?

To provide information on training needs (B) Signup and view all the answers

Which type of transfer involves moving to a job with the same level of responsibility?

Lateral transfer (B) Signup and view all the answers

What does a demotion typically indicate?

Poor performance in current role (C) Signup and view all the answers

Which element is NOT typically included in an employment contract?

Training opportunities (B) Signup and view all the answers

What is the purpose of selection tests in the hiring process?

To assess candidates' attitudes and interests (A) Signup and view all the answers

Who are the three principal actors in employee relations?

Employees, employers, and the government (C) Signup and view all the answers

Which method is employed to evaluate the overall suitability of candidates after selection tests?

Personal interview (D) Signup and view all the answers

What is NOT a basic element of employee relations?

Performance appraisal (A) Signup and view all the answers

Which factor serves as a significant incentive for superior employee performance?

Fair promotions (B) Signup and view all the answers

What is one of the main reasons for conducting a medical examination during the selection process?

To assess the candidate's physical capabilities for the job (B) Signup and view all the answers

What does collective bargaining primarily involve?

Negotiating work conditions (C) Signup and view all the answers

Who typically provides references to verify a candidate's background?

School officials, previous employers, and prominent persons (D) Signup and view all the answers

What occurs after the selection committee reviews the candidates?

Approval is given by an appropriate authority (A) Signup and view all the answers

Which step aims to reject candidates who do not meet physical qualifications?

Medical examination (A) Signup and view all the answers

Which of the following is NOT a purpose of conducting reference checks?

To provide a job offer (C) Signup and view all the answers

What is the first step in the selection process as outlined?

Reviewing applications (A) Signup and view all the answers

Study Notes

Chapter Six: Staffing

Staffing is the process of identifying human resource needs, procuring employees, training them, utilizing them, and separating them.
The main goal of staffing is to enable an organization to attract, maintain, and utilize an efficient and effective workforce.
Key elements of staffing include: human resource planning, recruitment, selection, orientation and induction, training and development, performance appraisal, transfer, and separation.

Human Resource Planning

Human resource planning is determining and maintaining a company's human resources to achieve organizational goals.
It involves translating organizational objectives, plans, and programs into workforce needs.
Steps in human resource planning include:
- Analyzing organizational objectives and plans.
- Determining overall human resource needs.
- Taking inventory of existing personnel.
- Determining net new personnel requirements.
- Developing action plans.

Recruitment

Recruitment is the process of finding prospective employees and encouraging them to apply for jobs.
Sources of recruitment include internal (transfer, promotion, recall) and external (labor market, employment agencies, educational institutions).

Selection

Selection follows recruitment, aiming to differentiate between applicants to find suitable candidates.
Selection involves choosing the best candidates from available applicants.
Methods of selection include application screening, selection tests, interviews, reference checks, and medical examinations.

Training and Development

Training aims to improve employee skills and knowledge to perform their current jobs.
Development focuses on preparing employees for future roles by expanding their skills and knowledge.
Training programs aim to maintain performance by improving technical skills, and development programs may cover conceptual and relational skills.

Compensation

Compensation encompasses all financial and tangible services given to employees for their labor contributions.
Compensation supports employees' needs and families and is a significant cost for the organization.

Performance Appraisal

Performance appraisal is a formal process of evaluating employee job performance against established standards.
Its goals include identifying employee strengths, weaknesses, and areas requiring improvement.

Transfer

Transfer is shifting an employee to a new job, level or location within an organization.
This can involve promotion, demotion, or lateral transfer.
Reasons for transfers can include improvement of performance, employee needs, and organizational needs.

Employee Relations

Employee relations focus on the relationships between employees and employers.
Elements include:
- Collective bargaining (agreement negotiations)
- Grievance or complaint handling procedures.
- Disciplinary actions for behavior management.
- Termination of employment.

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Description

This quiz focuses on Chapter Six of Human Resource Management, which covers the staffing process. It delves into key elements such as human resource planning, recruitment, and employee training. Understanding these concepts is essential for building an effective workforce.